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Amazon Call Center Jobs in Augusta, GA (NOW HIRING)

Apptad, Inc.

Call center agents

Augusta, GA · On-site

$13 - $17.25/hr

Retention call center agents Location: ONSITE Augusta, GA 30907 The candidate Should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on ...

E-Solutions

Call Center Agent

Augusta, GA · On-site

$14 - $18.50/hr

Call Center Agent Location: Augusta, GA 30907 Duration: Longterm Contract The candidate should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday-Friday) and mandatory 1-2 hours of ...

Apptad, Inc.

Call center agents

Augusta, GA · On-site

$11.50 - $15.25/hr

Retention call center agents Location: ONSITE Augusta, GA 30907 The candidate should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on ...

Apptad

Call center agents

Augusta, GA · On-site

$14 - $18.50/hr

Retention call center agents Location: ONSITE Augusta, GA 30907 The candidate should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on ...

Apptad Inc

Call center agents

Augusta, GA · On-site

$14 - $18.50/hr

Retention call center agents Location: ONSITE Augusta, GA 30907 The candidate should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on ...

Apptad Inc

Call center agents

Augusta, GA · On-site

$14 - $18.50/hr

Retention call center agents Location: ONSITE Augusta, GA 30907 The candidate Should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on ...

Confident Staff Solutions

Call Center Agent

Augusta, GA · On-site

$14 - $18.50/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes ...

URBN

Call Center Service Manager

Augusta, GA · On-site

Location This position is located at 220 Bobby Jones Expressway, Augusta, Georgia, 30907 United States Role Summary As a Contact Center Manager, your main responsibility is to oversee the call center ...

URBN

Call Center Service Manager

Augusta, GA · On-site

Location This position is located at 220 Bobby Jones Expressway, Augusta, Georgia, 30907 United States Role Summary As a Contact Center Manager, your main responsibility is to oversee the call center ...

Innovation At Work

Call Center Representative

Augusta, GA · On-site

$12.50 - $15.75/hr

Essential Duties & Responsibilities (included but not limited to) The candidate shall possess the ability to operate a switchboard with speed and accuracy. Ability to supervise subordinates. Ability ...

Liveops

Remote Customer Service Representative

Aiken, SC · Remote

$20/hr

Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose your own schedule by self-scheduling 30-minute blocks or commits. * Hours of Operation (Jan-Apr): 7 ...

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Amazon Call Center information

See Augusta, GA salary details

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How much do amazon call center jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for amazon call center in Augusta, GA is $13.85, according to ZipRecruiter salary data. Most workers in this role earn between $11.92 and $14.86 per hour, depending on experience, location, and employer.

What is an Amazon call center?

An Amazon Call Center job involves assisting customers with inquiries, orders, returns, and technical support via phone, chat, or email. Employees are expected to provide excellent customer service, troubleshoot issues, and follow company policies. These roles may be remote or in physical call centers, depending on location and position availability.

What are the key skills and qualifications needed to thrive in the Amazon call center position?

Success as an Amazon Call Center representative requires strong communication abilities, problem-solving skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and Amazon's proprietary support platforms is often necessary. Outstanding candidates demonstrate patience, active listening, and a positive attitude, particularly when addressing customer concerns. These skills are vital for efficiently resolving inquiries, maintaining customer satisfaction, and upholding Amazon's reputation for excellent service.

What is the typical work environment like for an Amazon call center representative?

Amazon Call Center representatives often work in a fast-paced, collaborative environment, either remotely or from a designated office location, depending on the team's structure. Employees typically participate in scheduled shifts, with opportunities for overtime during peak seasons. Team members regularly interact with supervisors and colleagues through virtual meetings, chat platforms, and training sessions to stay aligned on best practices and updates. The role involves responding to customer inquiries, troubleshooting issues, and ensuring that each customer receives efficient and courteous assistance. For many, this position offers pathways to careers in customer service management, quality assurance, or other departments within Amazon.

Can you actually work from home for Amazon call center?

Yes, Amazon call center positions often offer remote work options, allowing employees to perform customer service tasks from home. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific technical equipment or training. Availability of remote work may vary by location and position, but many Amazon call center jobs are designed to be remote-friendly.

What are popular job titles related to Amazon Call Center jobs in Augusta, GA?

For Amazon Call Center jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Amazon Call Center jobs in Augusta, GA look for?

The top searched job categories for Amazon Call Center jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Amazon Call Center jobs?

Cities near Augusta, GA with the most Amazon Call Center job openings:

Amazon Call Center jobs near you
Infographic showing various Amazon Call Center job openings in Augusta, GA as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $28,816 per year, or $13.9 per hour.

Call center agents

Augusta, GA • On-site

Apptad, Inc.
IT Services • 501 - 1,000 employees
Learn more about Apptad, Inc.external

$13 - $17.25/hr

Full-time

Re-posted 9 days ago

Job description

Job Title: Retention call center agents
Location: ONSITE Augusta, GA 30907
The candidate Should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on Monday.
The candidate must have call center experience and kindly avoid resumes with short term roles unless it is a contract/ seasonal role.
Job description -
• Promote and retain products and services.
• Experience in customer retention or sales and call center operations.
• Prior experience in a call center environment is required.
• Deliver excellent customer service over the phone.
• Negotiate and process save/service order requests from customers.
• Interact with customers patiently, tactfully, and efficiently.
• Clearly explain applicable fees and adjustments to customers.
• Offer product and service options tailored to customer needs.
• Demonstrate active listening skills.
Follow structured call flows to enhance the customer experience.
Apptad logo

About Apptad

Sourced by ZipRecruiter

Apptad offers strategic consulting, enterprise information management and digital transformation services. With globally connected offices in US and India along with a team of trained and certified IT resources, Apptad ensures quick and effective delivery to its customers.Apptad is relentlessly reinventing the outlook of how companies leverage data. With an effort to enable our customers the ability to solve biggest problems within their organization. We perceive our clients’ problems and respond with custom solutions instead of handing over boilerplate responses.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Reston, VA, US

Year founded

2018

Social media

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