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Remote Call Center Manager Jobs in California (NOW HIRING)

Aston Carter

HR Assistant (Call Center)

Bakersfield, CA · Remote

$21/hr

FULLY REMOTE! POSITION IS A 6 MONTH CONTRACT TO START! MUST HAVE STRONG CALL CENTER EXPERIENCE ... A MHLS HR Assistant manages their workload effectively to meet SLAs and productivity goals. They ...

New

Atlas Copco

Service Center Manager - Anaheim

Anaheim, CA · On-site +1

$129K - $161K/yr

Your role As a Service Center Manager - Anaheim, you will drive growth of the parts and service ... com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case ...

Daisy Co.

Remote Service Support Specialist

Costa Mesa, CA · On-site +1

$96K - $120K/yr

Working remotely as part of the Daisy Call Center team, you diagnose and resolve audio-visual ... Actively manage case status and aging so every client is responded to promptly and no case stalls ...

TEKsystems

Customer Technical Support

San Diego, CA · Remote

$18.50/hr

FULLY REMOTE Customer Technical Support Specialist Must have: * at least 1 year of call center * at ... CRM system. Identifies potential product health and safety concerns and follows established ...

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Remote Call Center Manager information

See California salary details

$29.1K

$63K

$108.1K

How much do remote call center manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for remote call center manager in California is $62,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $74,000.00 per year, depending on experience, location, and employer.

What is a remote call center manager?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to thrive as a remote call center manager?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are common challenges faced by remote call center managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What are the most commonly searched types of Remote Call Center jobs in California?

The most popular types of Remote Call Center jobs in California are:

What are popular job titles related to Remote Call Center Manager jobs in California?

For Remote Call Center Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Manager jobs in California look for?

The top searched job categories for Remote Call Center Manager jobs in California are:

What cities in California are hiring for Remote Call Center Manager jobs?

Cities in California with the most Remote Call Center Manager job openings:

Remote Call Center Manager jobs near you
Infographic showing various Remote Call Center Manager job openings in California as of August 2026, with employment types broken down into 78% Full Time, 13% Part Time, and 9% Contract. Highlights an 4% In-person, and 96% Remote job distribution, with an average salary of $62,998 per year, or $30.3 per hour.

Remote Inbound Insurance Representatives

VOLT

Sacramento, CA • On-site, Remote

$17/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

Job description

Apply for tomorrow's opportunity today, with Volt.
Volt is hiring Remote Inbound Insurance Representatives to support customers in a fast-paced, high-volume contact center environment. This is a 100% work-from-home position supporting customers during Pacific Time Zone business hours.
If you have experience handling high-volume inbound calls in a remote, call center, or medical insurance environment, we'd love to hear from you!
As an Inbound Insurance Representative, you will:
  • Handle a high volume of inbound customer calls, emails, and chat inquiries
  • Provide information regarding:
    • Health insurance plans and benefits
    • Prescription coverage and eligibility
    • Products, services, and company procedures
    • Online ordering and e-commerce support
    • Payment processing and collections
    • Order status, shipping updates, and inventory availability
  • Research and resolve customer concerns and escalations
  • Accurately document customer interactions and complete required forms and correspondence
  • Educate customers on available products, services, and program benefits
  • Process claims and related transactions as needed
  • Support Sales Representatives with customer requests and order inquiries
  • Participate in system testing and quality assurance activities
  • Monitor customer trends and provide feedback to internal teams
  • Maintain compliance with company policies, procedures, and service standards
  • Attend occasional client events, benefit fairs, or open enrollment meetings as required

This is a full-time opportunity.
Schedule:
  • Work schedule may include Monday through Sunday, based on business needs.
  • Employees scheduled to work on Saturday and/or Sunday will receive alternate days off during the week.

Typical Shift Hours:
  • 6:55 AM - 3:25 PM PT (9:55 AM - 6:25 PM ET)
  • 8:30 AM - 5:00 PM PT (11:30 AM - 8:00 PM ET)

Shift assignment and schedule are determined based on business needs and may vary.
Qualifications and Requirements:
  • Position requires home internet access:
    • Internet Connection: Wired connection to router/modem (cable provided; router/modem not provided)
    • Download Speed: Minimum 50 Mbps
    • Upload Speed: Minimum 10 Mbps
    • Latency: Less than 150 m
  • 1-2 years of customer service experience in industries such as call centers, insurance, retail, software, telecommunications, or eyewear.
  • Flexible availability, including weekends, holidays, and overnight shifts.
  • Strong internet and browser knowledge.
  • Ability to work with multiple software programs at once.
  • Proficiency in Microsoft Office.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and problem-solving abilities.
  • Good judgment and discretion in handling customer interactions.
  • Ability to multitask in a fast-paced environment.

Pay Rate: $17.00 per hour to start.
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email or call (866) -898-0005. Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Volt Workforce Solutions logo

About Volt Workforce Solutions

Sourced by ZipRecruiter

Volt Workforce Solutions is a recognized leader in the staffing industry, proudly serving the United States and headquartered in Parsippany, NJ. Starting with its humble beginnings in the late 1950s as a publishing company, Volt has grown exponentially to provide quality staffing solutions within a plethora of industries like Technology, Engineering, Accounting, Administrative, Call Centre, and much more. This evolution is concrete proof of the company's dedication to adapt and thrive, embodying its core values of Integrity, Respect, Excellence, Innovation, and Success. Volt’s mission is to make businesses successful by providing what they need most – talented people.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Parsippany, NJ, US

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