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Remote Call Center Manager Jobs in California (NOW HIRING)

Adecco

Customer Service Call Center

El Segundo, CA · Remote

$24 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Previous call center, customer service, or contact center experience preferred * Strong verbal and ... Ability to work independently in a remote environment * Professional demeanor with strong attention ...

AnswerNet

Call Center Agent Irwindale ECC

Pasadena, CA · On-site +1

$23.41 - $24.26/hr

... , and keyboard shortcuts Qualifications • Education Level - High School Diploma Required ... Call Center Hours of Operation will be 8:00 AM - 5:00 PM Eastern time, Monday-Friday. Agents will ...

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All JobsCall Center JobsRemote Call Center Manager JobsRemote Call Center Manager Jobs in California

Remote Call Center Manager information

See California salary details

$29.1K

$63K

$108.1K

How much do remote call center manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for remote call center manager in California is $62,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $74,000.00 per year, depending on experience, location, and employer.

What is a remote call center manager?

A Remote Call Center Manager oversees the operations of a virtual call center, ensuring efficiency, quality customer service, and team performance. They are responsible for managing remote agents, monitoring key performance indicators, implementing training programs, and optimizing workflows. They also coordinate technology platforms, address customer concerns, and develop strategies to improve service levels. Strong leadership, communication, and problem-solving skills are essential for success in this role.

What skills and qualifications are needed to thrive as a remote call center manager?

A Remote Call Center Manager should possess strong leadership, organizational, and customer service skills, along with experience in managing virtual teams and a relevant business or communications degree. Familiarity with cloud-based contact center software, CRM systems, and metrics dashboards is essential, and certifications like Six Sigma or COPC can be advantageous. Exceptional communication, problem-solving, and motivational abilities help build trust and maintain high team morale. These skills ensure effective remote operations, high-quality customer interactions, and achievement of performance goals.

What are common challenges faced by remote call center managers, and how can they be addressed?

Remote Call Center Managers often face challenges such as maintaining team engagement, ensuring consistent communication, and monitoring performance across a distributed workforce. Overcoming these obstacles typically involves leveraging robust digital collaboration tools, setting clear expectations, and establishing regular virtual check-ins. Additionally, fostering a strong team culture through recognition programs and ongoing coaching can help maintain motivation and accountability. By actively addressing these challenges, managers can create a productive and positive remote work environment that delivers excellent customer service.

What are the most commonly searched types of Remote Call Center jobs in California?

The most popular types of Remote Call Center jobs in California are:

What are popular job titles related to Remote Call Center Manager jobs in California?

For Remote Call Center Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Manager jobs in California look for?

The top searched job categories for Remote Call Center Manager jobs in California are:

What cities in California are hiring for Remote Call Center Manager jobs?

Cities in California with the most Remote Call Center Manager job openings:

Remote Call Center Manager jobs near you
Infographic showing various Remote Call Center Manager job openings in California as of August 2026, with employment types broken down into 78% Full Time, 13% Part Time, and 9% Contract. Highlights an 4% In-person, and 96% Remote job distribution, with an average salary of $62,998 per year, or $30.3 per hour.

Call Center Representative I - (Arabic or Spanish Speaking preferred)

Neighborhood Healthcare

Escondido, CA • On-site, Remote

$22 - $29.41/hr

Full-time

Re-posted 19 days ago

Neighborhood Healthcare rating

7.5

Company rating: 7.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision: a community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together.

As a private, non-profit 501(C) (3) community health organization, we serve over 506,563 medical, dental, and behavioral health visits from more than 96,867 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.

Since 1969, our employees have been making this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If this sounds like an organization you would like to be a part of, we would love to meet you.

Role Overview

As a Healthcare Call Center Representative at Neighborhood Healthcare, you will play a crucial role in ensuring our patients receive the care and assistance they need. You will serve as the first point of contact for patients, responding to their inquiries, providing information, appointment scheduling and guiding them through the healthcare process. Your exceptional communication skills and empathetic nature will help create a positive experience for our patients and their families.

Position will have an option of remote work (in San Diego County or Riverside County) once on-site training completed.

*Please note, this is a temporary full-time position with an anticipated end of assignment in December 2026.*

Why Join Our Patient Navigation- Call Center Team:

  1. Make a Difference: By providing excellent customer service, you will directly contribute to the well-being of patients and their families.
  2. Professional Development: We value continuous learning and offer opportunities for career growth and development within the organization.
  3. Supportive Environment: We foster a positive and inclusive work culture, promoting teamwork, open communication, and work-life balance.
  4. Competitive Compensation: We offer a competitive salary, along with benefits and incentives, to recognize and reward your hard work.
  5. Impactful Work: Your role as a Healthcare Call Center Representative will be critical in shaping the patient experience and improving our services.

Join our team of dedicated professionals who are passionate about healthcare and committed to providing exceptional service. Apply now to embark on a rewarding career as a Healthcare Call Center Representative with Neighborhood Healthcare, we are #BetterTogether!

Healthcare Call Center Representative I

Requirements:

One year of Customer Service experience preferred

High School Diploma or GED

Arabic/English or Spanish/English bilingual preferred

Pay range: $22.00 to $29.41 per hour, depending on experience.

Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.

What Neighborhood Healthcare employees say

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