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Remote Call Center Assistant Jobs in Tennessee (NOW HIRING)

Ardent Health

Contact Center Scheduler

Brentwood, TN · On-site +1

The Remote Scheduler may work within the following timezones: Central (CST) - 7:30a-5p CST Mountain ... Maintains high level of productivity while managing tasks to ensure timeliness of service. Assist ...

kgs

AWS Connect Admin

Nashville, TN · Remote

$17.50 - $24/hr

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... Provide Tier 2 and Tier 3 platform support to call center staff, supervisors, and end users ...

kgs

AWS Connect Admin

Nashville, TN · Remote

$17.50 - $24/hr

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... Provide Tier 2 and Tier 3 platform support to call center staff, supervisors, and end users ...

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All JobsCall Center JobsRemote Call Center Assistant JobsRemote Call Center Assistant Jobs in Tennessee

Remote Call Center Assistant information

What is the difference between Remote Call Center Assistant vs Customer Service Representative?

AspectRemote Call Center AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRemote, home-based call center settingRemote or on-site customer service centers
Industry UsageCommon in call centers across various industriesWidespread in retail, telecom, and service sectors
Job FocusHandling inbound/outbound calls, scheduling, data entryAssisting customers, resolving issues, providing product info

Both roles involve customer interaction and require good communication skills. The Remote Call Center Assistant typically focuses on call handling and administrative tasks in a remote setting, while the Customer Service Representative may have a broader role in assisting customers across various channels. Both jobs are essential in customer support and often share similar credentials and work environments.

What are the most commonly searched types of Remote Call Center jobs in Tennessee?

The most popular types of Remote Call Center jobs in Tennessee are:

What are popular job titles related to Remote Call Center Assistant jobs in Tennessee?

For Remote Call Center Assistant jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Assistant jobs in Tennessee look for?

The top searched job categories for Remote Call Center Assistant jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Call Center Assistant jobs?

Cities in Tennessee with the most Remote Call Center Assistant job openings:

Remote Call Center Assistant jobs near you
Infographic showing various Remote Call Center Assistant job openings in Tennessee as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Contact Center Scheduler

Ardent Health

Brentwood, TN • On-site, Remote

Full-time

Medical, PTO

Posted 24 days ago

Ardent Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

493rd of 887 rated healthcare providers

Job description

Overview

Join our team as a remote day shift, full-time, Central Scheduling, Scheduler. The Remote Scheduler may work within the following timezones:

Central (CST) - 7:30a-5p CST

Mountain (MST) - 8a-5p MST

Why Join Us? 

Thrive in a People-First Environment and Make Healthcare Better 

  • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. 
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. 
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care. 

Get to Know Your Team: 

  • Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members, and more than 280 sites of care with over 1,800 affiliated providers across six states.

Learn About a Day in the Life of a Scheduler:

Responsibilities
  • Provides world-class patient experience by identifying and resolving patient needs in a compassionate manner, and adheres to policies, procedures, and regulations as measured by Quality Assurance (QA) scoring, and First Call Resolution (FCR).
  • Safeguards patient information through compliance of HIPPA guidelines and adhering to Ardent policies and procedures and common security guidelines.
  • Ensures an effective and efficient interaction with patients through active manage of Average Handling Time (AHT) and Aux offline time.
  • Displays highly effective communication skills, both written and verbal, to patients, clinics, and colleagues.
  • Ensures a seamless healthcare experience for clinics and patients by consistently and accurately pre-registering, providing accurate information, and engaging clinics when necessary.
  • Maintains high level of productivity while managing tasks to ensure timeliness of service. Assist in meeting department goals.
  • Partners effectively with leadership, peers, and support staff to achieve departmental goals.
  • Is highly dependable employee as measured through attendance, tardy, and schedule adherence tracking.
Qualifications

Required Qualifications

  • High School Diploma or GED equivalent.
  • Excellent computer skills and ability to use Microsoft word, Microsoft excel, and Microsoft outlook.
  • Knowledge of standard office procedures and equipment.
  • Excellent communication skills.
  • Excellent attendance management.
  • Ability to adhere to policies, procedures, and regulations to ensure compliance and patient safety.

Preferred Qualifications

  • Associate degree or higher in related field of study.
  • 1+ year healthcare background/experience and/or call center experience.
  • 2+ years of experience working in a healthcare field/role or call center environment.
Employment Type: FULL_TIME

What Ardent Health Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Ardent Health Services logo

About Ardent Health Services

Sourced by ZipRecruiter

With 30 hospitals and hundreds of clinics, Ardent Health Services is a premier provider of health care services, delivered with compassion for patients and their families and with respect for employees, physicians and other health professionals. Nearly half of our facilities have been recognized among healthcare's best places to work.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Nashville, TN, US

Year founded

1993

Social media

Twitter

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