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Remote Call Center Assistant Jobs in Tennessee (NOW HIRING)

kgs

Data Scientist (Remote)

Nashville, TN · Remote

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... Develop and maintain predictive analytics models that leverage historical and real-time call center ...

kgs

Data Scientist (Remote)

Nashville, TN · Remote

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... Develop and maintain predictive analytics models that leverage historical and real-time call center ...

Koniag, Inc.

Data Scientist (Remote)

Nashville, TN · On-site +1

This position is Remote. We offer competitive compensation and an extraordinary benefits package ... Develop and maintain predictive analytics models that leverage historical and real-time call center ...

Ardent Health

Contact Center Scheduler

Brentwood, TN · Remote

The Remote Scheduler may work within the following timezones: Central (CST) - 7:30a-5p CST Mountain ... Maintains high level of productivity while managing tasks to ensure timeliness of service. Assist ...

kgs

ServiceNow Administrator

Nashville, TN · Remote

... intended. * Assist in the development and maintenance of ServiceNow workflows, flow designer ... call center, service desk, or IT managed services program. * Experience working in a fully remote I ...

kgs

ServiceNow Administrator

Nashville, TN · Remote

... intended. * Assist in the development and maintenance of ServiceNow workflows, flow designer ... call center, service desk, or IT managed services program. * Experience working in a fully remote I ...

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All JobsCall Center JobsRemote Call Center Assistant JobsRemote Call Center Assistant Jobs in Tennessee

Remote Call Center Assistant information

What is the difference between Remote Call Center Assistant vs Customer Service Representative?

AspectRemote Call Center AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRemote, home-based call center settingRemote or on-site customer service centers
Industry UsageCommon in call centers across various industriesWidespread in retail, telecom, and service sectors
Job FocusHandling inbound/outbound calls, scheduling, data entryAssisting customers, resolving issues, providing product info

Both roles involve customer interaction and require good communication skills. The Remote Call Center Assistant typically focuses on call handling and administrative tasks in a remote setting, while the Customer Service Representative may have a broader role in assisting customers across various channels. Both jobs are essential in customer support and often share similar credentials and work environments.

What are the most commonly searched types of Remote Call Center jobs in Tennessee?

The most popular types of Remote Call Center jobs in Tennessee are:

What are popular job titles related to Remote Call Center Assistant jobs in Tennessee?

For Remote Call Center Assistant jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Assistant jobs in Tennessee look for?

The top searched job categories for Remote Call Center Assistant jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Call Center Assistant jobs?

Cities in Tennessee with the most Remote Call Center Assistant job openings:

Remote Call Center Assistant jobs near you
Infographic showing various Remote Call Center Assistant job openings in Tennessee as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Revenue Cycle Eligibility Associate

Quorum Health

Brentwood, TN • Remote

Full-time

Medical, Retirement, PTO

Posted 25 days ago

Quorum Health rating

6.5

Company rating: 6.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Revenue Cycle Eligibility Associate

Position Details:
Employment Type:  Full-Time
Location:  Remote
Reports to:  Manager, RCM
You must reside in one of these states to be eligible for this position:

Arkansas                  California                 Kentucky
Massachusetts                Nevada                    New Mexico
Oregon                  Utah                      Tennessee
Texas                     Wyoming

Job Summary:

This position provides Medicaid enrollment support and financial assistance services for community-based individuals.

Duties and Responsibilities:

  • Screen and assist with all steps of the Medicaid and Charity Care/Other Assistance Programs enrollment process.
  • Make/take phone calls related to the Medicaid and Charity Process to both patients and Medicaid state representatives.
  • Gather, verify, evaluate, and enter necessary social, financial, and medical information into various forms/applications.
  • Collaborate with on-site leadership and financial counselors to ensure timely submission of Medicaid or Charity applications based off program guidelines.
  • Maintain proper certification and training on federal and state level (if required).
  • Maintain a knowledge base of the current Medicaid/Charity/Other Assistance Programs within the state and keep up to date with ongoing changes to any policies and procedures – Federal, State, Organization.
  • Meet or exceed daily standards for performance, accuracy, customer service, and quality.
  • Performs other duties as assigned.

Knowledge, Skills, and Abilities:

  • Recognizes and consistently exhibits exceptional customer service as a critical factor in all duties performed.
  • The ability to work within a remote call center environment free from distractions and background noise.
  • Proficient in typing.
  • Ability to work independently, prioritize and multi-task.
  • General knowledge of health insurance guidelines.
  • Ability to communicate effectively and professionally in English, both verbally and in writing.  Bilingual a plus.

Work Experience, Education and Certifications:

  • High School graduate or equivalent.
  • Previous enrollment experience in the medical field preferred.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional development and advancement.
  • Supportive work environment with a collaborative team.
  • Comprehensive healthcare coverage.
  • Retirement savings plan.
  • Paid time off and flexible scheduling options.
  • Student loan repayment program.

What Quorum Health employees say

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