Remote Call Center Agent Jobs in Santa Rosa, CA (NOW HIRING)

Benefits:

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

Mortgage Loan Officer. Build Your Business With a Team That Actually Has Your Back
This industry can be brutal when you're on an island.
You know the drill. You ask a question and wait two days for an answer. When you finally get one, it comes with an attitude that makes you feel stupid for asking. The "support" is a help desk that closes at 5. The leads were great in the boom and evaporated the second the market turned. You're a number, and you know it.
That's not us
Satori Mortgage is a national team of 50+ producing loan officers who actually share wins with each other. We're a brokerage and correspondent lender, so you get real lending power and a wide range of options, but without the corporate bloat. Ask a question in our channels at 8pm on a Saturday and you'll have a real answer in about five minutes, from someone who's funding loans too, not a manager who hasn't originated in a decade. And the access goes all the way up: you can run a scenario personally with our president, CEO, regional managers, and VPs, leaders who still fund loans themselves. Whatever the channel, one of them answers, usually in minutes. We're all in the trenches together, and that's the whole point.
Here's who thrives here:
You generate your own business. Whether that's through referral relationships, agent partnerships, your personal brand, or outbound, how you do it matters less than the fact that you own it. We'll make you sharper at it, but you have to bring the engine.
You close what you start. We care more about your conversion than your call count. Anyone can generate activity. We're looking for people who turn opportunities into funded loans.
You're coachable. Our best people, including some who came in green and are already closing, got there by staying open, taking feedback, and running the systems we've built. If you already know everything, you'll hate it here.
You outwork the room. That part isn't negotiable. But you won't be doing it alone.
What you plug into on day one:

• Systems and onboarding built by a producing loan officer, designed around what we wish we'd had starting out, not a corporate playbook from someone who's never originated.
• Real coaching and accountability, including Bootcamp Sessions every Wednesday where our producers share what's working right now, plus ongoing development.
• A national community sharing what's working market by market, in real time.
• 50+ lenders plus a correspondent channel and a broker's shelf, so you can structure and close deals you'd lose at a banker shop.
• A real AI edge, not just access to tools. Gemini through our Google Workspace, custom GPTs we've built for the way we actually work, and hands-on training to use them, including our Agent AI Masterclass for winning agent partnerships. Most twenty-year veterans aren't doing any of this yet.
• No income caps.

And if you want it, you won't be on an island on the tough calls either. A pod leader will jump on real borrower calls and agent and builder Zooms with you when you want a second set of ears, not a script handed to you and good luck, but someone in the trenches with you until it's second nature.
We've been doing this 20+ years (NMLS 4190). We're not a startup experimenting on you. We're a proven shop that decided to stay small enough to actually know your name.
The honest part: this is a 100% commission, self-generating role. We don't hand you a list of leads to dial. We teach you to build a business that survives any market. If you want to be fed, this isn't your seat. If you want to be developed, let's talk.
Our process includes a short assessment that helps us understand how you're wired to win. It's quick, and it tells us how to support you best.
Ready for a team instead of an island? Apply and let's have a conversation.
Compensation: $50,000.00 - $250,000.00 per year
About Us
Founded in 2006, Satori Mortgage was created to service the loan industry a little differently. We support our branches and loan officers with a full-service, in-house team which offers them the flexibility they need to best serve their territories and customers. Servicing the loan from beginning to end saves the borrower time and money, and you can trust that when we say we can fund a loan, we do it. We do it with care because we are The People!
What Makes Us Great?
Our People, it's as simple as that. We are meticulous and vigilant about the caliber and level of individuals we allow on to our team. We understand that it's the people that help us grow, and by putting maximum effort into our people, they will make us better. We have created a performance driven culture where the person next to you wants you to succeed, just as much as you want to succeed. We are in the trenches with our team members every day, from helping with loans, coaching, training or having fun. We are winners, we understand that there is always room to grow and improve. We are never set in our ways or deaf to new ideas or new ways to execute.