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Remote Call Center Agent Jobs in Santa Rosa, CA (NOW HIRING)

Remote Call Center Agent information

See Santa Rosa, CA salary details

$11

$18

$27

How much do remote call center agent jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for remote call center agent in Santa Rosa, CA is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.77 per hour, depending on experience, location, and employer.

What Does a Remote Call Center Agent Do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a Remote Call Center Agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What are Remote Call Center Agents?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
What are the most commonly searched types of Call Center Agent jobs in Santa Rosa, CA? The most popular types of Call Center Agent jobs in Santa Rosa, CA are:
What job categories do people searching Remote Call Center Agent jobs in Santa Rosa, CA look for? The top searched job categories for Remote Call Center Agent jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Remote Call Center Agent jobs? Cities near Santa Rosa, CA with the most Remote Call Center Agent job openings:
Infographic showing various Remote Call Center Agent job openings in Santa Rosa, CA as of June 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,152 per year, or $18.8 per hour.
Remote Mortgage Loan Officer Build Your Book With Real Support

Remote Mortgage Loan Officer Build Your Book With Real Support

Satori Mortgage

Santa Rosa, CA • On-site, Remote

$50K - $250K/yr

Full-time

Posted 6 days ago


Job description

Benefits:
  • Bonus based on performance
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

Mortgage Loan Officer. Build Your Business With a Team That Actually Has Your Back
This industry can be brutal when you're on an island.
You know the drill. You ask a question and wait two days for an answer. When you finally get one, it comes with an attitude that makes you feel stupid for asking. The "support" is a help desk that closes at 5. The leads were great in the boom and evaporated the second the market turned. You're a number, and you know it.
That's not us
Satori Mortgage is a national team of 50+ producing loan officers who actually share wins with each other. We're a brokerage and correspondent lender, so you get real lending power and a wide range of options, but without the corporate bloat. Ask a question in our channels at 8pm on a Saturday and you'll have a real answer in about five minutes, from someone who's funding loans too, not a manager who hasn't originated in a decade. And the access goes all the way up: you can run a scenario personally with our president, CEO, regional managers, and VPs, leaders who still fund loans themselves. Whatever the channel, one of them answers, usually in minutes. We're all in the trenches together, and that's the whole point.
Here's who thrives here:
You generate your own business. Whether that's through referral relationships, agent partnerships, your personal brand, or outbound, how you do it matters less than the fact that you own it. We'll make you sharper at it, but you have to bring the engine.
You close what you start. We care more about your conversion than your call count. Anyone can generate activity. We're looking for people who turn opportunities into funded loans.
You're coachable. Our best people, including some who came in green and are already closing, got there by staying open, taking feedback, and running the systems we've built. If you already know everything, you'll hate it here.
You outwork the room. That part isn't negotiable. But you won't be doing it alone.
What you plug into on day one:
  • Systems and onboarding built by a producing loan officer, designed around what we wish we'd had starting out, not a corporate playbook from someone who's never originated.
  • Real coaching and accountability, including Bootcamp Sessions every Wednesday where our producers share what's working right now, plus ongoing development.
  • A national community sharing what's working market by market, in real time.
  • 50+ lenders plus a correspondent channel and a broker's shelf, so you can structure and close deals you'd lose at a banker shop.
  • A real AI edge, not just access to tools. Gemini through our Google Workspace, custom GPTs we've built for the way we actually work, and hands-on training to use them, including our Agent AI Masterclass for winning agent partnerships. Most twenty-year veterans aren't doing any of this yet.
  • No income caps.

And if you want it, you won't be on an island on the tough calls either. A pod leader will jump on real borrower calls and agent and builder Zooms with you when you want a second set of ears, not a script handed to you and good luck, but someone in the trenches with you until it's second nature.
We've been doing this 20+ years (NMLS 4190). We're not a startup experimenting on you. We're a proven shop that decided to stay small enough to actually know your name.
The honest part: this is a 100% commission, self-generating role. We don't hand you a list of leads to dial. We teach you to build a business that survives any market. If you want to be fed, this isn't your seat. If you want to be developed, let's talk.
Our process includes a short assessment that helps us understand how you're wired to win. It's quick, and it tells us how to support you best.
Ready for a team instead of an island? Apply and let's have a conversation.
Compensation: $50,000.00 - $250,000.00 per year
About Us
Founded in 2006, Satori Mortgage was created to service the loan industry a little differently. We support our branches and loan officers with a full-service, in-house team which offers them the flexibility they need to best serve their territories and customers. Servicing the loan from beginning to end saves the borrower time and money, and you can trust that when we say we can fund a loan, we do it. We do it with care because we are The People!
What Makes Us Great?
Our People, it's as simple as that. We are meticulous and vigilant about the caliber and level of individuals we allow on to our team. We understand that it's the people that help us grow, and by putting maximum effort into our people, they will make us better. We have created a performance driven culture where the person next to you wants you to succeed, just as much as you want to succeed. We are in the trenches with our team members every day, from helping with loans, coaching, training or having fun. We are winners, we understand that there is always room to grow and improve. We are never set in our ways or deaf to new ideas or new ways to execute.