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Remote Call Center Agent Jobs in Texas (NOW HIRING)

Humach, LLC

Call Center Sales Representative

Dallas, TX · On-site +1

$13/hr

Humach is currently hiring remote call center sales representatives. In this role, individuals will make business-to-business sales calls and generate new business leads to help offer products that ...

Humach, LLC

Call Center Sales Representative

Dallas, TX · Remote

$13/hr

Humach is currently hiring remote call center sales representatives. In this role, individuals will make business-to-business sales calls and generate new business leads to help offer products that ...

MCI Careers

Call Center Team Lead

Killeen, TX · Remote

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

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Remote Call Center Agent information

See Texas salary details

$9

$16

$23

How much do remote call center agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote call center agent in Texas is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.69 per hour, depending on experience, location, and employer.

What does a remote call center agent do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What is a remote call center agent?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

Can you work from home as a remote call center agent?

Remote call center agents typically work from home, handling customer service calls using a computer and phone or headset. Employers often require a quiet workspace, reliable internet, and sometimes specific certifications or training. This setup allows for flexible schedules and eliminates commuting time.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
More about Remote Call Center Agent jobs
What are the most commonly searched types of Call Center Agent jobs in Texas? The most popular types of Call Center Agent jobs in Texas are:
What are popular job titles related to Remote Call Center Agent jobs in Texas? For Remote Call Center Agent jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Agent jobs in Texas look for? The top searched job categories for Remote Call Center Agent jobs in Texas are:
What cities in Texas are hiring for Remote Call Center Agent jobs? Cities in Texas with the most Remote Call Center Agent job openings:
Remote Call Center Agent jobs near you
Infographic showing various Remote Call Center Agent job openings in Texas as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,362 per year, or $16 per hour.

Call Center Sales Representative

Humach, LLC

Dallas, TX • On-site, Remote

$13/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Humach (humans + machines) is a world-class customer experience outsourcer blending proven contact center expertise with next generation AI technologies. We partner with leading brands to deliver exceptional sales and support experiences that are compassionate, reliable, and results driven. Our people bring empathy, judgment, and a human touch while our AI solutions deliver speed, consistency, and efficiency, reducing costs while enhancing quality. Together we resolve issues and strengthen customer loyalty.
Humach is currently hiring remote call center sales representatives. In this role, individuals will make business-to-business sales calls and generate new business leads to help offer products that support a leading provider of safety, compliance, and workforce training solutions.
This is a fully remote position and open to candidates who reside and are authorized to work in Iowa, Wisconsin or Texas.
All positions require working exclusively from a home office, and employees must provide their own computer equipment, wired headset and reliable high-speed internet. Candidates will be asked to complete a systems scan to confirm technical and internet requirements are met.
Enjoy an ideal M-F work schedule. No weekends! Wages start at $13.00 per hour + bonus opportunity.
Ideal Candidates:
A dependable, ambitious and positive person who is a natural at selling and communicating with customers. You like working on computers. You love talking to people. You're a strong team player.
Skills & Requirements:
  • Customer Service. You're experienced and a natural at interacting with customers.
  • Sales. You're confident in your ability to handle sales conversations given the proper training.
  • Strong communicator. You're comfortable taking customer calls, providing information, and answering questions.
  • Tech Savvy. You know how to use a computer to get your work done.
  • Goal Oriented. You get excited about performance goals and regularly meet or exceed them.
  • Reliable. You're punctual and have a consistent work history.
  • Organized. You keep good records and know where to find everything.

Why Humach?
We believe that where you work matters, and we've spent 35+ years finding ways to help our employees laugh more, play more, give more and succeed more. Humach offers a competitive benefit package including medical, dental, life insurance, 401k, flexible spending, paid time off, and much more!
Humach is an equal opportunity employer. We provide equal opportunity to all applicants based on qualifications, regardless of race, color, religion, age, sex, national origin, disability, pregnancy or childbirth, veteran status, genetic information, citizenship, or any other group protected by federal, state, or local laws and regulations. Humach participates in E-Verify to confirm employment eligibility for new hires. Successful candidates will be subject to a background check.

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