Remote Business Process Analyst Jobs in Raleigh, NC

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.

Senior Business Analyst Conga CPQ

Location: Durham, NC

Hybrid work schedule available with 3 days a week in Durham, NC office and 2 days working remotely. Due to collaboration requirements this position is not open to a fully remote worker.

Labcorp is seeking a Business Analyst (BA) - QuotetoCash to support and enhance our enterprise QuotetoCash ecosystem, including Conga (Apttus) CPQ, Salesforce, PeopleSoft Billing, and SAP HANA reporting. This role supports endtoend OrdertoCash functionality across quotation, billing, revenue, and reporting workflows for a platform managing over a billion dollars in annual revenue.

• Partner with stakeholders to support the full customer lifecycle, including proposal creation, quotation, billing, and cash application.

• Gather and translate business requirements into rules supporting proposal, billing, invoicing, and revenue workflows.

• Support technology and system implementations, process analysis, and operational initiatives across QuotetoCash systems.

• Serve as a trusted SME for Sales Operations and Q2C escalations; collaborate closely with operations, development, middleware, and global teams (US & India).

• Advise business partners on best practices, available tools, and process optimization opportunities.

• Identify and implement improvements to increase accuracy, completeness, and consistency across Q2C processes.

• Develop and enhance features in Conga CPQ on the Salesforce platform, including bug fixes, deployments, test class coverage, and endtoend enhancements.

• Provide functional support for SAP HANA reporting related to billing and quotation data from PeopleSoft and CPQ.

• Participate in Agile ceremonies and crossfunctional discussions.

• Support workflow, proposal management, and billing processes within CPQ and related systems.

• BS degree.

• 2 or more years of experience as a Business Analyst supporting cashtoquote, billing, or proposal management workflows.

• 3 or more years of experience working in billing or proposal management within CPQ or a similar cashtoquote system.

• Experience using bill rates to facilitate code approval.

• MS degree.

• 2 or more years of experience supporting revenue management in the SAP HANA platform.

• 1 or more years of experience supporting billing or revenue workflows in a laboratory or medical environment.

• Strong functional knowledge of proposal management and workflow within cashtoquote systems.

• Strong Agile project management skills.

• Understanding of proposal, invoicing, and cashtoquote processes.

• Ability to think independently and evaluate crossfunctional and downstream impacts.

• Problemsolving mindset with the ability to troubleshoot data discrepancies and reporting issues.

Pay Range: 90,000-140,000

All job offers will bebased on a candidate's skills and prior relevant experience, applicabledegrees/certifications,as well as internal equity and market data.

Benefits:Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.Employees who are regularly scheduled toworka 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, pleaseclick here.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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