ZipRecruiter

Log In

2

Remote Business Operations Manager Jobs in Silver Spring, MD

AAMC

ERAS Business Operations Manager

Washington, DC · Remote

HybridWork - Primarily remote roles with theabilityto work across the U.S. * Comprehensive Health ... The ERAS Business Operations Manager drives the operational readiness, business governance, and ...

Ignite IT

Operations Manager

Suitland, MD · Remote

The ideal candidate will have experience managing complex business processes, supporting CRM platforms, working with cross-functional teams, and driving operational improvements. While familiarity ...

ihs

Partnership Operations Manager (Remote)

Arlington, VA · On-site +1

$60K - $70K/yr

Partner with Business Intelligence and IT to inform system enhancements and ensure workflows align with operational needs Relationship Workflow & Follow-Up Management * Design, refine, and maintain ...

Maximus

Committee Operations Manager

VA · On-site +1

... City Remote Country United States Working time Full-time Description & Requirements Are you ... business performance. In this role, you'll lead cross-functional teams, manage project delivery ...

Saltbox

Field Operations Manager

Alexandria, VA · On-site +1

Remote, based in Los Angeles, the Washington DC metro, the Atlanta metro, or the Phoenix area ... When you join Saltbox, you're not just joining a company, you're helping real small business owners ...

next page

Showing results 1-20

All JobsBusiness Operations JobsRemote Business Operations Manager JobsRemote Business Operations Manager Jobs in Silver Spring, MD

Remote Business Operations Manager information

See Silver Spring, MD salary details

$36.7K

$92.5K

$161.3K

How much do remote business operations manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for remote business operations manager in Silver Spring, MD is $92,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,200.00 and $113,200.00 per year, depending on experience, location, and employer.

What does a Remote Business Operations Manager do?

A Remote Business Operations Manager oversees and coordinates the daily operations of a company or department from a remote location. Their responsibilities include streamlining processes, managing budgets, supervising teams, and ensuring that business objectives are met efficiently. They use digital tools to communicate, monitor performance metrics, and implement strategies for improvement. This role requires strong organizational, leadership, and communication skills to successfully manage operations without being physically present in the office.

What are the key skills and qualifications needed to thrive as a Remote Business Operations Manager, and why are they important?

To thrive as a Remote Business Operations Manager, you need strong organizational, analytical, and project management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with tools like Microsoft Office Suite, project management software (e.g., Asana, Trello), and data analysis platforms is essential, and certifications like PMP can be beneficial. Excellent communication, problem-solving, and self-motivation are standout soft skills in this remote role. These competencies allow for effective coordination, efficient process execution, and proactive issue resolution across distributed teams, ensuring smooth business operations.

What is the difference between Remote Business Operations Manager vs Remote Operations Coordinator?

AspectRemote Business Operations ManagerRemote Operations Coordinator
CredentialsBachelor's degree, experience in operations or managementAssociate's or bachelor's degree, entry-level experience
Work EnvironmentOversees teams, strategic planning, cross-department collaborationSupports daily operations, coordinates tasks, assists teams
Employer UsageUsed in companies seeking strategic operational leadershipCommon in organizations needing task coordination and support
Search IntentLooking for managerial operational rolesSearching for support or coordination roles

The Remote Business Operations Manager typically holds a strategic, leadership role overseeing operations and managing teams, requiring more experience and higher-level skills. In contrast, the Remote Operations Coordinator focuses on supporting daily tasks and coordinating activities, often suitable for entry-level candidates. Both roles are essential in remote work environments but serve different functions within an organization.

How does a Remote Business Operations Manager effectively collaborate with cross-functional teams in a virtual environment?

As a Remote Business Operations Manager, effective collaboration with cross-functional teams hinges on clear communication, regular virtual meetings, and the use of project management tools. You’ll coordinate with departments such as finance, HR, and IT to streamline workflows and ensure alignment on business objectives. Building strong relationships virtually requires proactive check-ins and clear documentation of processes. Leveraging collaboration platforms like Slack, Microsoft Teams, or Asana helps maintain transparency and keeps everyone on track with project milestones.
What are popular job titles related to Remote Business Operations Manager jobs in Silver Spring, MD? For Remote Business Operations Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Business Operations Manager jobs in Silver Spring, MD look for? The top searched job categories for Remote Business Operations Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Business Operations Manager jobs? Cities near Silver Spring, MD with the most Remote Business Operations Manager job openings:
Remote Business Operations Manager jobs near you
Infographic showing various Remote Business Operations Manager job openings in Silver Spring, MD as of July 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $92,543 per year, or $44.5 per hour.

ERAS Business Operations Manager

AAMC

Washington, DC • Remote

Full-time

Medical, Dental, Vision, PTO

Re-posted 4 days ago

Job description

Who We Are:

The Association of American Medical Colleges is a not-for-profit association dedicated to transforming health care by supporting the entire spectrum of medical education, medical research, and patient care conducted by our member institutions. We are dedicated to the communities we serve and steadfast in our goal to improve the health of all.


At the AAMC, we are committed to supporting our employees with a comprehensive and competitive benefits package designed to promote well-being, professionaldevelopment,and work-life balance.


  • HybridWork- Primarily remote roles with theabilityto work across the U.S.
  • Comprehensive Health & Wellness- Medical, dental, and vision coverage;wellness programs;and fitness reimbursement
  • Generous Time Away- Paid time off, holidays, personaldays,sickleave,paidparental leaveand shortand longterm disabilitybenefits.
  • Retirement & Financial Well-Being- 403(b)retirementplan with generous employer contributions and financial planning resources
  • Family & Care Support- Backup care for children, elders, and pets, plus resources for families with specialized needs
  • Learning & Purpose:Tuition reimbursement, professionallearning and developmentopportunitiesand the chance to advance a meaningful mission.

Additional information can be found on our website.

Why us, why now?

TheBusiness Operations Managerwillchampion operational excellence and deliver critical insights that shapeERASstrategies. This impactful role involves the strategic management and execution of vital business processes, ensuring efficient operations across ERAS. The ERAS Business Operations Manager drives the operational readiness, business governance, and stakeholder account lifecycle for the ERAS product suite. This role serves as the functional owner of operational compliance and business rule governance across applicants, medical schools, programs, and specialties. A successful candidate will seamlessly balance high-level business management responsibilities with a hands-on commitment to executing routine system administration and tactical tasks essential for ERAS operational success.

How you will make an impact?

Core Operational Governance & Continuous Improvement:

  • Document and maintainStandard Operating Procedures (SOPs), business rules, and process workflows across all operational functions to ensure continuity and accuracy ahead of each application season.

  • Establish governanceand secure stakeholder buy-in on operational business rules across cross-functional teams, including Product, Operations, IT, and Relationship Management.

  • Analyze operational friction pointsand recurring pain points to identify root causes, design optimizedworkflows andexecute continuous improvement initiatives.

  • Manage operational audit trails, approval workflows, exception-handling protocols, and the master annual business operations calendar.

  • Ensure knowledge-base accuracyby partnering with the support center training teams to update internal and external documentation whenever business rules evolve.

ERAS Business Operations:

  • Manage the end-to-end onboarding, registration, and annual setup lifecycles for medical schools, programs, institutions, and specialties.

  • Lead cycle readiness initiativesby establishing operational launch checklists, verifying profile configuration deadlines, resolving launch blockers, and communicating risks to leadership.

  • Execute ongoing account and profile management, including updating institutional profiles, processing changes, executing contract modifications, and resolving escalated applicant account requests.

  • Collaboratewith Product, IT,Data Services,and Relationship Managementteams to align and drive operational improvements.

  • Monitor and reportto internal stakeholderson account completion rates, user registration milestones, timelines, and compliancerequirements.

  • Coordinate targeted outreachin partnership withtheRelationship Managementand Communicationsteamsto assist users with ERAS operations.

  • Partner with the Data Services teamto request and verify necessary reporting inputs for monthly financial reports.

  • Coordinate the business-side executionof complex account transactions (e.g., standard billing adjustments and customer refunds).

  • Collaborate with the billing processorand Accounting to support internal tracking, validation, and administrative oversight.

Escalation, Risk, & Compliance Management:

  • Triage and investigatecomplex or high-severity customer escalations from the support center, developing resolution paths and distinguishing between standard and exception-based handling.

  • Review and updateproduct Terms and Conditions (T&Cs) annually to reflect shifting operational or business rules, coordinating legal approvals and archiving historic versions.

  • Identify and documentsystemic issues originating from customer escalations to inform broader process optimizations or product updates.

What you will bring to the role

Required Qualifications:

  • MinimumEducation:Bachelor's Degree
  • Preferred Education:Master'sdegree (MBA, MS in Operations Management, etc.)
  • 8-10 years of related work experience.
  • Significant progressive experience in business operations roles with increasing levels of responsibility.
  • Demonstrated experience leading cross-functional initiatives and influencing stakeholders without direct authority.
  • Proven experience in process improvement methodologies and their practical application.
  • Experience utilizing operational data and system outputs to drive workflow improvements and decision-making.
  • Experience supporting administrative aspects of financial reporting and transaction reconciliation.
  • Experience with internal business tools and systems, and ideally involvement in their implementation or management.
  • Experience managing customer escalations and collaborating withhelp desk,product,andaccountmanagement teamsto resolve escalations.

Preferred Qualifications:

  • Experience in high-volume operational environments, such as managing seasonal application cycles, large-scale customer registrations, or time-sensitive account onboarding pipelines.
  • Proven track record of independently managing operational calendarsand shifting priorities with minimal day-to-day oversight.

Remote Work Eligibility

This position is eligible for remote work in the contiguous US

Compensation Grade Range

$115,855.00-$136,300.00

Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors may include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, as well as internal equity, market, and business considerations.

If a bachelor's degree is required, related work experience may be substituted in some positions. One year of college course work at an accredited institution is equivalent to one year of related work experience.

The AAMC is an Equal Opportunity Employer. The AAMC is committed to an Equal Employment Opportunity policy in recruitment, hiring, career advancement, and all other personnel practices. The AAMC will not discriminate on the basis of race, color, sex, national origin, religion, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, past or current military service, or any other legally protected characteristic. The AAMC is committed to the full inclusion of all qualified individuals. As part of this commitment, the AAMC will ensure that people with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, pleasecontact the talent acquisition team.

Please attach a resume as part of the application process. It is important that files DO NOT include periods ( . ) within the file name.

BROWSER REQUIREMENTS: Applications must be submitted using Chrome, Mozilla Firefox, Safari, orMicrosoft Edge.

Apply