... remote channels for lending or membership account needs. This role will provide members with an ... Participate in annual training as required by the BSA/OFAC Compliance Officer. #zr Requirements
... remote channels for lending or membership account needs. This role will provide members with an ... Participate in annual training as required by the BSA/OFAC Compliance Officer. #zr Requirements
... remote channels for lending or membership account needs. This role will provide members with an ... Participate in annual training as required by the BSA/OFAC Compliance Officer. #zr Requirements:
Quick apply
... remote channels for lending or membership account needs. This role will provide members with an ... Participate in annual training as required by the BSA/OFAC Compliance Officer. #zr Requirements:
Associate General Counsel, Collections, Servicing and Customer Operations
Detroit, MI ยท On-site +1
$178K - $225K/yr
Able to work fully remote, with travel of roughly once a quarter for 2 to 5 days * A high standard ... Deep regulatory expertise in an adjacent specialty, AML/BSA, fraud, or vendor and technology ...
Quick apply
Associate General Counsel, Collections, Servicing and Customer Operations
Detroit, MI ยท On-site +1
$178K - $225K/yr
Able to work fully remote, with travel of roughly once a quarter for 2 to 5 days * A high standard ... Deep regulatory expertise in an adjacent specialty, AML/BSA, fraud, or vendor and technology ...
Remote Work Schedule with Travel to clients in South East Michigan * Competitive Base Salary ... Knowledge of Bank Secrecy Act (BSA), SEC reporting, SOX 404/FDICIA consulting * Interest in ...
Quick apply
Remote Work Schedule with Travel to clients in South East Michigan * Competitive Base Salary ... Knowledge of Bank Secrecy Act (BSA), SEC reporting, SOX 404/FDICIA consulting * Interest in ...
Remote Work Schedule with Travel to clients in South East Michigan * Competitive Base Salary ... Knowledge of Bank Secrecy Act (BSA), SEC reporting, SOX 404/FDICIA consulting * Interest in ...
Quick apply
Remote Work Schedule with Travel to clients in South East Michigan * Competitive Base Salary ... Knowledge of Bank Secrecy Act (BSA), SEC reporting, SOX 404/FDICIA consulting * Interest in ...
QA Analyst
Detroit, MI ยท Remote
REMOTE Long Term contract Responsible for the planning, integration, test casing, scripting and ... Collaborate with the BSA and Development teams in the analysis and review of business objectives ...
QA Analyst
Detroit, MI ยท Remote
REMOTE Long Term contract Responsible for the planning, integration, test casing, scripting and ... Collaborate with the BSA and Development teams in the analysis and review of business objectives ...
QA Analyst
Detroit, MI ยท On-site +1
REMOTE Long Term contract Responsible for the planning, integration, test casing, scripting and ... Collaborate with the BSA and Development teams in the analysis and review of business objectives ...
QA Analyst
Detroit, MI ยท On-site +1
REMOTE Long Term contract Responsible for the planning, integration, test casing, scripting and ... Collaborate with the BSA and Development teams in the analysis and review of business objectives ...
Contact Center Representative
Ann Arbor, MI ยท Remote
$17.25 - $22.50/hr
Provides technical support to members utilizing remote service delivery channels. What's in it for ... Maintains knowledge of and follows all credit union policies and procedures regarding BSA, OFAC, U.
Contact Center Representative
Ann Arbor, MI ยท Remote
$17.25 - $22.50/hr
Provides technical support to members utilizing remote service delivery channels. What's in it for ... Maintains knowledge of and follows all credit union policies and procedures regarding BSA, OFAC, U.
Maintain frequent contact with Trade Operations, AML/BSA, Credit and other key partners to stay ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Maintain frequent contact with Trade Operations, AML/BSA, Credit and other key partners to stay ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Stefanini is looking for a Business Systems Analyst (Healthcare) - Remote For quick Apply, please reach out to Rahul Kumar: 248 936 5060/ Rahul.kumar@stefanini.com W2 candidates Preferred! 100 ...
Stefanini is looking for a Business Systems Analyst (Healthcare) - Remote For quick Apply, please reach out to Rahul Kumar: 248 936 5060/ Rahul.kumar@stefanini.com W2 candidates Preferred! 100 ...
Stefanini is looking for a Business Systems Analyst (Healthcare) - Remote For quick Apply, please reach out to Rahul Kumar: 248 936 5060/ Rahul.kumar@stefanini.com W2 candidates Preferred! 100 ...
Stefanini is looking for a Business Systems Analyst (Healthcare) - Remote For quick Apply, please reach out to Rahul Kumar: 248 936 5060/ Rahul.kumar@stefanini.com W2 candidates Preferred! 100 ...
Stefanini is looking for a Business Systems Analyst (Healthcare) - Remote For quick Apply, please reach out to Rahul Kumar: 248 936 5060/ Rahul.kumar@stefanini.com W2 candidates Preferred! 100 ...
Stefanini is looking for a Business Systems Analyst (Healthcare) - Remote For quick Apply, please reach out to Rahul Kumar: 248 936 5060/ Rahul.kumar@stefanini.com W2 candidates Preferred! 100 ...
Remote Bsa information
What are Remote BSA roles?
What are the key skills and qualifications needed to thrive as a Remote BSA (Business Systems Analyst), and why are they important?
How does a Remote BSA (Business Systems Analyst) typically collaborate with cross-functional teams in a virtual environment?
What is the difference between Remote Bsa vs Remote Business Analyst?
| Aspect | Remote Bsa | Remote Business Analyst |
|---|---|---|
| Certifications | CBAP, CCBA, PMI-PBA | CBAP, CCBA, PMI-PBA |
| Work Environment | Remote, collaborative teams, project-based | Remote, data-driven, stakeholder communication |
| Industry Usage | IT, finance, healthcare, various sectors | IT, finance, healthcare, various sectors |
| Common Search/Comparison | Yes | Yes |
Remote Bsa and Remote Business Analyst roles share similar certifications, work environments, and industry usage. Both positions focus on analyzing business needs, improving processes, and working remotely with cross-functional teams. The main difference lies in terminology; 'Bsa' is often used interchangeably with 'Business Analyst,' but some organizations may differentiate based on specific responsibilities or focus areas. Overall, they are closely related roles with overlapping skills and industry applications.

Inbound Member Relationship Officer (Located in Portage, MI)
Portage, MI โข Remote
Other
Posted 8 days ago
Job description
Description
The Inbound Member Relationship Officer provides exemplary service to Kalsee members who initiate contact directly via remote channels for lending or membership account needs. This role will provide members with an extraordinary experience in accordance with the credit union's core values and cross sell to deepen member relationships and cultivate financial wellness.ย
1) Sales & Service:
- Provide extraordinary member service seamlessly processing all incoming member requests for lending or membership account needs that come through remote channels that are, but not limited to: phone calls, emails, online applications, internal referrals.
- Conducts thorough interviews for all member requests to uncover hidden needs and cross sell additional Kalsee products and services to deepen member relationships.ย
- Meets or exceeds established monthly sales goals.
- Utilize The Member Advantage Program (AID,INC) process during all member and staff interactions.ย
2) Operations:
- Sets up an organized system to for follow ups to all members that they have been in contact with to maintain a book of business.ย
- Stay up to date with knowledge on all credit union products and services.
- Maintain and grow knowledge of all Kalsee's policies and procedures.ย
3) Quality:
- Ensure all quality audit requirements are met on a monthly basis to include but not limited to: call audits, loan application & documentation audits, & new account BSA audits.ย ย
- Continuously look for ways to better the efficiency of processes as well as the quality of member service.
4) Compliance:
- Review all activities for compliance with established policies, procedures and regulations. Regulations include but are not limited to: Bank Secrecy Act/Anti-Money Laundering/Office of Foreign Assets Control regulations.ย
- Participate in annual training as required by the BSA/OFAC Compliance Officer.
#zr
Requirements
- Must have a High School Diploma or equivalent.ย
- 2 years of previous customer service experience in a fast paced, sales driven role required.
- Previous lending experience preferred.ย
- Must be highly organized and able to manage a high level of loan activity.
- Must be friendly, energetic, & professional.
- Excellent analytical, communication, and interpersonal skills
- Must be able to learn and use a variety of software applications such as Microsoft Office, TCI (core lending system), CU*Answers (core processing system) etc.ย
- Ability to multi-task by operating multiple monitors and software systems at the same time.ย
About KALSEE Credit Union
Sourced by ZipRecruiter
Industry
Commercial banking
Company size
51 - 200 Employees
Headquarters location
Kalamazoo, MI, US
Year founded
1954