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Remote Brightree Jobs (NOW HIRING)

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... remote customer care specialist for DME. Responsibilities * Utilize our order processing system, Brightree, to input referral information and manage orders up until the point of billing. * Reach out ...

Be Seen First

... remote customer care specialist for DME. Responsibilities * Utilize our order processing system, Brightree, to input referral information and manage orders up until the point of billing. * Reach out ...

Lead Product Manager

Peachtree Corners, GA · On-site +1

$154K - $190K/yr

Brightree, a ResMed Company Lead Product Manager, patient pay & market expansion Location: Atlanta, GA (Hybrid) or Remote - United States Level: Senior Individual Contributor Team: Referrals and ...

Lead Product Manager

Peachtree Corners, GA · On-site +1

$154K - $190K/yr

Brightree, a ResMed Company Lead Product Manager, patient pay & market expansion Location: Atlanta, GA (Hybrid) or Remote - United States Level: Senior Individual Contributor Team: Referrals and ...

Lead Product Manager

Peachtree Corners, GA · On-site +1

$154K - $190K/yr

Brightree, a ResMed Company Lead Product Manager, patient pay & market expansion Location: Atlanta, GA (Hybrid) or Remote - United States Level: Senior Individual Contributor Team: Referrals and ...

Lead Product Manager

Peachtree Corners, GA · On-site +1

$154K - $190K/yr

Brightree, a ResMed Company Lead Product Manager, patient pay & market expansion Location: Atlanta, GA (Hybrid) or Remote - United States Level: Senior Individual Contributor Team: Referrals and ...

Fully remote (Must be able to travel throughout the United States) Requirements * Must have at ... Must also have a willingness to become an expert user of our enterprise system Brightree, which are ...

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Remote Brightree information

What are the key skills and qualifications needed to thrive as a Remote Brightree Specialist, and why are they important?

To thrive as a Remote Brightree Specialist, you need a strong understanding of healthcare billing, revenue cycle management, and familiarity with Brightree software, typically backed by experience in the durable medical equipment (DME) or home health industry. Proficiency with the Brightree platform, electronic health records, and general office software like Excel is essential, and certifications in medical billing or coding can be advantageous. Attention to detail, effective communication, and self-motivation are standout soft skills for remote work in this role. These skills ensure accurate claims processing, regulatory compliance, and efficient collaboration with team members and clients from a remote environment.

What are some common challenges faced by remote Brightree specialists, and how can they be addressed?

Remote Brightree specialists often encounter challenges such as troubleshooting software issues without immediate in-person support, managing time effectively across different time zones, and maintaining clear communication with both clients and internal teams. To address these, it's helpful to establish strong digital communication channels, use detailed documentation, and participate in regular virtual meetings. Proactively seeking feedback and staying updated on Brightree system updates also helps ensure smooth collaboration and problem-solving.

What is a Remote Brightree job?

A Remote Brightree job typically refers to a position that involves working with the Brightree software platform from a remote location. Brightree is a cloud-based software suite used primarily by home health, hospice, and durable medical equipment (DME) providers for managing billing, patient records, scheduling, and other administrative tasks. Professionals in these roles may work as customer support specialists, software trainers, or billing experts, using Brightree to streamline healthcare operations. Remote roles allow employees to perform their duties from home or any other location outside a traditional office, offering flexibility and work-life balance.

What is the difference between Remote Brightree vs Remote Medical Billing Specialist?

AspectRemote BrightreeRemote Medical Billing Specialist
Required CredentialsExperience with Brightree software, healthcare billing knowledgeMedical billing certification, healthcare industry experience
Work EnvironmentRemote, healthcare billing software-focusedRemote, healthcare billing and coding tasks
Employer & Industry UsageHealthcare providers, billing companies using BrightreeHospitals, clinics, billing companies

Remote Brightree and Remote Medical Billing Specialist roles both involve healthcare billing tasks, but Remote Brightree specifically requires experience with Brightree software, while Remote Medical Billing Specialists focus on general billing and coding certifications. Both roles are remote and serve healthcare organizations, but the tools and certifications differ slightly.

More about Remote Brightree jobs
What cities are hiring for Remote Brightree jobs? Cities with the most Remote Brightree job openings:
What are the most commonly searched types of Brightree jobs? The most popular types of Brightree jobs are:
What states have the most Remote Brightree jobs? States with the most job openings for Remote Brightree jobs include:
Infographic showing various Remote Brightree job openings in the United States as of May 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 100% Hybrid job distribution.
Call Center Sales Representative (Remote)

Call Center Sales Representative (Remote)

Brightree LLC

Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Ready for a Change? Work From Home with Brightree by ResMed!
Currently working in a call center and tired of commuting to the office?
Brightree by ResMed is hiring motivated, customer-focused callers who are ready to take the next step in their career-from the comfort of home! Join a growing, innovative healthcare technology company that offers competitive pay, excellent benefits, and a fully remote work environment. If you enjoy helping people, providing top-notch service, and working with purpose, this role could be a great fit.
  • Compensation: $17.00 per hour, with an additional pay differential for Spanish bilingual proficiency.
  • Start Date: June 22, 2026
  • Location: Fully Remote (U.S.)
  • Work Schedule: Full-time, Monday-Friday (40 hours/week) with an 8-hour shift between 9:00 a.m. and 9:00 p.m. CST, including two paid 15-minute breaks and one unpaid 30-minute lunch. This role requires daily phone-based work on a fixed schedule with minimal flexibility.
  • Remote Work Requirements: This position is remote and requires a HIPPA compliant work environment with a hardwired Ethernet internet connection (cable or fiber) with minimum speeds of 30 Mbps download and 20 Mbps upload. Wi-Fi, satellite, cellular, and 5G connections are not supported. Candidates will be asked to complete a brief internet speed test during the interview process.

What a Workday Looks Like
In this role, you will manage inbound and outbound calls with patients to support resupply of existing products.
  • Handle high-volume (100+) inbound and outbound calls per day
  • Serve as the primary point of contact for creating and booking patient orders
  • Complete tasks accurately and on time
  • Collaborate with internal and external teams to resolve issues
  • Monitor performance metrics and meet quality and service-level standards
  • Adhere to schedules and departmental procedures while working independently
  • Deliver exceptional customer service while effectively multitasking across multiple accounts

Experience
  • High school diploma required
  • 1+ year of customer service and/or sales experience
  • Self-motivated with the ability to troubleshoot and adapt quickly
  • Strong verbal and written communication skills
  • Highly detail-oriented with a focus on data-entry accuracy
  • Ability to multitask in a fast-paced environment
  • Comfortable working independently

Preferred Experience:
  • Associate's degree and/or relevant college coursework
  • Prior call center experience
  • Bilingual proficiency in Spanish

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world's best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.
Individual pay decisions are based on a variety of factors, such as the candidate's geographic work location, relevant qualifications, work experience, and skills.
At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $17/hr.
For remote positions located outside of the US, pay will be determined based the candidate's geographic work location, relevant qualifications, work experience, and skills.
Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.