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Remote Bmc Engineer Jobs (NOW HIRING)

NTT DATA Services

DB2 Systems Programmer

Buffalo, NY · Remote

$106.58K - $177.63K/yr

... remote position, but you must have the required DB2 experience to be considered. We are adding a ... Experience with DB2 performance and monitoring tools ( OMEGAMON, IBM DB2 Query Monitor, BMC, CA ...

Navtech, Inc.

IBM Z Technical Specialist

$114.10K/yr

Arlington Heights, IL - (Remote) Duration : Long term Contract The role of the IBM Z Technical ... We are seeking a system programmer who will install, customize, and maintain the operating system ...

Lorven Technologies

Mainframe CICS & MQ

$50.25 - $64.50/hr

Remote * Bachelor's degree in related field. * 10+ year experience in managing Mainframe CICS and ... Transaction Server, MQSeries, and related ISV products (e.g., BMC MainView). * CICS Region ...

Centraprise

Mainframe CICS Admin

Technical Lead Location - Salt Lake City, UT(Remote) Duration: Full Time Skill: Mainframe CICS ... aid developers with questions and use) * SDS - CAFC (CICS application file control) - install ...

USAA

Data Scientist I

Colorado Springs, CO · On-site +1

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Airflow and BMC Control-M is essential. Additionally, experience with data engineering, cloud ...

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How much do remote bmc engineer jobs pay per year?

As of May 30, 2026, the average yearly pay for remote bmc engineer in the United States is $115,864.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $151,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote BMC Engineer, and why are they important?

To thrive as a Remote BMC Engineer, you need expertise in IT infrastructure management, problem-solving abilities, and in-depth knowledge of BMC software solutions, typically supported by a bachelor's degree in computer science or a related field. Familiarity with BMC Remedy, BMC Helix, scripting languages, and ITIL certifications are commonly required for managing and automating IT service processes. Strong communication, teamwork, and self-motivation are vital soft skills for collaborating effectively in remote environments. These skills and qualities ensure efficient system operations, rapid issue resolution, and seamless service delivery in distributed IT teams.

What are some common challenges faced by Remote BMC Engineers, and how can they be addressed?

Remote BMC Engineers often encounter challenges such as troubleshooting hardware management issues without physical access to devices, coordinating with onsite teams for critical interventions, and ensuring secure remote connectivity. Overcoming these challenges requires strong communication skills, proficiency with remote management tools, and a solid understanding of network security protocols. Staying proactive in documentation and collaborating closely with cross-functional IT teams can greatly improve problem resolution efficiency and maintain system reliability.

What are Remote BMC Engineers?

Remote BMC Engineers are IT professionals who specialize in managing, configuring, and troubleshooting Baseboard Management Controllers (BMCs) on servers and other hardware, often working from remote locations. BMCs are embedded microcontrollers that enable administrators to monitor system health, perform remote diagnostics, and manage hardware independently of the host system's operating state. These engineers play a critical role in maintaining server reliability, supporting firmware updates, and assisting with out-of-band management tasks for organizations with large-scale or distributed IT infrastructures.
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Remote Bmc Engineer jobs near you
Call Center Analyst - Application Support

Call Center Analyst - Application Support

NuAxis Innovations

Washington, DC • Remote

Full-time

Posted 12 days ago

Job description

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.

Technology is our Passion. People are our Purpose.

We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind.

We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivatedCall Center Analyst - Application Supportfor a Full-Time position.

Job Summary:

We are currently seeking an Applications Service Center Analyst (FM/HR - SCA) for a full-time position. This role is largely responsible for providing remote customer support for Federal Government systems and applications. Support for these systems is primarily provided over the phone and through electronic communications such as email and chat. We are looking for a highly competent, customer service-oriented, and motivated individual to fill this role

Essential Functions:

  • Mixture Transactional Based/Consultative Based interactions
  • Handling incoming phone requests from customers
  • Handling incoming electronic requests (Chat, Email) from customers
  • Creating, tracking and resolving application incidents and service requests.
  • Fulfilling customer requests in a timely manner to meet Service Level Agreements (SLAs)
    Able to make decisions quickly, be decisive
  • Researching customer request to ensure accurate information and resolutions are provided
  • Escalating customer requests that cannot be handled at the Service Center to the appropriate
    support team
  • Using customer service skills to clarify customer issues and requests to ensure proper resolution or
    escalation
  • Creating, updating and retiring service center knowledge documentation
    Attend and participate in team meetings to surface and discuss process improvements and service
    offering changes

Education:

  • High school diploma or equivalent. Bachelor's Degree preferred.

  • HDI Analyst Certification (e.g. CSA, SCA, DST, etc.) - required within 90 business days of hire

Knowledge Requirements:

  • Critical thinking skills

  • Active listening skills and effective communication strategies

  • Enterprise ticketing application experience - BMC Remedy Service Management experience preferred

  • Human Resource application support experience preferred

Preferred Qualifications:

  • Deliverables Include:
  • Contact Center/Call Center/Helpdesk experience preferred
  • Customer Service Skills/Customer Experience Training
  • Customer Advocacy Behaviors
  • Critical thinking/Problem Solving skills
  • Effective Communication Strategies
  • Self-Starter/Resourceful
  • Independent Learning/Resourcing
  • Enterprise ticketing application experience - BMC Remedy Service Management experience
    preferred
  • MS O365

Experience:

Two (2) + years of customer service experience. Service desk or call center experience preferred.

Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!

Our Profile:

We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed.Time after time, programs failed because the focus was on the tools and products and not the people using them.Learn More.

NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation.Learn Moreabout our Benefits and Culture!

Employment Type: Full time

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