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$114.8K

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How much do remote bmc engineer jobs pay per year?

As of Sep 12, 2026, the average yearly pay for remote bmc engineer in Austin, TX is $114,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,300.00 and $150,200.00 per year, depending on experience, location, and employer.

What is a remote BMC engineer?

Remote BMC Engineers are IT professionals who specialize in managing, configuring, and troubleshooting Baseboard Management Controllers (BMCs) on servers and other hardware, often working from remote locations. BMCs are embedded microcontrollers that enable administrators to monitor system health, perform remote diagnostics, and manage hardware independently of the host system's operating state. These engineers play a critical role in maintaining server reliability, supporting firmware updates, and assisting with out-of-band management tasks for organizations with large-scale or distributed IT infrastructures.

What skills and qualifications are needed to thrive as a remote BMC engineer?

To thrive as a Remote BMC Engineer, you need expertise in IT infrastructure management, problem-solving abilities, and in-depth knowledge of BMC software solutions, typically supported by a bachelor's degree in computer science or a related field. Familiarity with BMC Remedy, BMC Helix, scripting languages, and ITIL certifications are commonly required for managing and automating IT service processes. Strong communication, teamwork, and self-motivation are vital soft skills for collaborating effectively in remote environments. These skills and qualities ensure efficient system operations, rapid issue resolution, and seamless service delivery in distributed IT teams.

What are common challenges faced by remote BMC engineers, and how can they be addressed?

Remote BMC Engineers often encounter challenges such as troubleshooting hardware management issues without physical access to devices, coordinating with onsite teams for critical interventions, and ensuring secure remote connectivity. Overcoming these challenges requires strong communication skills, proficiency with remote management tools, and a solid understanding of network security protocols. Staying proactive in documentation and collaborating closely with cross-functional IT teams can greatly improve problem resolution efficiency and maintain system reliability.

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Remote Bmc Engineer jobs near you
Infographic showing various Remote Bmc Engineer job openings in Austin, TX as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $114,846 per year, or $55.2 per hour.

SRE L1 Support/Cloud Platform Ops Engineer (Remote)

Austin, TX • Remote

Bitdeer Technologies Group
See more jobs at Bitdeer Technologies Groupexternal

$105K - $155K/yr

Full-time

Posted 28 days ago

Job description

About Bitdeer Technologies Group

Bitdeer is a world-leading technology company for AI and Bitcoin mining infrastructure.

Bitdeer is committed to providing comprehensive Bitcoin mining solutions for its customers and building AI computational infrastructure to support the AI revolution. Bitdeer handles complex processes involved in computing such as equipment procurement, transport logistics, data center design and construction, equipment management, and daily operations. Bitdeer also offers advanced cloud capabilities to customers with high demand for artificial intelligence.

Headquartered in Singapore, Bitdeer has deployed data centers across multiple countries, including the United States, Norway, Bhutan, and Ethiopia.
To learn more, visit https://ir.bitdeer.com/

Position Overview

You are the first human in the loop the escalation target when the AIOps system needs a decision, and the source of ground truth that turns novel incidents into new automations.

NeoCloud is building an AI-operated GPU cloud. That doesn't mean fewer humans it means humans focus on judgment calls the platform can't yet make, and every judgment call trains the platform to do it next time. In this L1 role you cover front-line monitoring and incident response for NeoCloud's US GPU DCs during the 8AM8PM PST shift. You execute SOPs, escalate the hard cases, and feed the AIOps substrate the ground truth it needs to learn from novel incidents.

What you'll own

  • Monitor GPU cluster health, network status, storage systems, and environmental sensors via centralized dashboards.
  • Respond to alerts and execute runbooks for common incidents: GPU errors, link flaps, node failures, storage alerts.
  • Perform hardware triage: identify failed GPUs, NICs, PSUs, disks, and cables from monitoring data and physical inspection.
  • Execute standard remediation: GPU reset, node drain/reboot, link re-seat, BMC recovery.
  • Collect diagnostic data for L2/SME escalation: logs, DCGM output, network diagnostics, hardware health reports.
  • Manage incident tickets from creation through resolution or escalation (ServiceNow/Jira).
  • Perform physical DC tasks: cable installation, hardware swap-outs, rack and stack, labeling (on-site roles).
  • Execute structured shift handoffs at 8AM and 8PM PST with the APAC operations team.
  • Maintain and update operational runbooks based on recurring issues.
  • Assist with hardware deployment, firmware updates, and inventory management under SME guidance.

Feed the AIOps substrate

  • Every novel incident you resolve is data the platform team needs you tag it, describe it, and hand it back so it becomes an automation.
  • Every runbook you touch should get closer to being executable by the platform, not by you.
  • Your handoff notes are structured signal, not free-form email.

Why this role is different from a NOC job

  • You are not the last line of defense the platform is. You are the training signal.
  • Growth path is real: strong L1s here move into SME roles, or into the platform team as automation authors.

Job Requirement:

  • 2+ years in NOC, data center operations, or IT support role
  • Basic Linux system administration (command line, log analysis, service management)
  • Familiarity with monitoring tools (Prometheus, Grafana, Nagios, or equivalent)
  • Experience with ticketing systems (ServiceNow, Jira Service Management)
  • Ability to perform physical data center tasks: rack and stack, cabling, hardware replacement
  • Strong communication skills for shift handoffs, incident documentation, and escalation
  • Ability to work 8AM-8PM PST shift schedule (12-hour shifts with rotation)
  • Curiosity about automation you don't just execute the runbook, you notice when it's the third time this month and ask what should change.
  • Comfort with structured data you understand that how you file a ticket matters, because it may train a model that decides how the next one is filed.

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Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, color, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.