2

Remote Bilingual Immigration Jobs (NOW HIRING)

next page

Showing results 1-20

Remote Bilingual Immigration information

See salary details

$12

$20

$27

How much do remote bilingual immigration jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote bilingual immigration in the United States is $20.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Bilingual Immigration Specialist, and why are they important?

To excel as a Remote Bilingual Immigration Specialist, you need expertise in immigration laws and processes, fluency in at least two languages, and relevant legal or paralegal qualifications. Familiarity with case management software, secure document handling systems, and common communication platforms is crucial. Strong interpersonal skills, cultural sensitivity, and attention to detail help you effectively support clients from diverse backgrounds. These capabilities ensure accurate case handling, clear communication, and high-quality service in a remote, multicultural environment.

What are some unique challenges faced by remote bilingual immigration specialists, and how can they be addressed?

Remote bilingual immigration specialists often encounter challenges such as navigating time zone differences with clients and legal teams, ensuring secure handling of sensitive documents, and overcoming language or cultural barriers in a virtual setting. Effective communication skills and familiarity with secure digital platforms are essential for success. Regular check-ins with team members, utilizing translation and documentation tools, and participating in ongoing legal training can help address these challenges and maintain high-quality client service.

What are remote bilingual immigration jobs?

Remote bilingual immigration jobs involve assisting clients with immigration processes and legal matters while working from a remote location. These roles often require fluency in at least two languages to effectively communicate with clients from diverse backgrounds. Typical duties may include preparing immigration documents, translating legal forms, advising clients on visa procedures, and liaising with government agencies. Professionals in these positions may work for law firms, non-profits, or specialized immigration service providers. Remote positions offer flexibility and the ability to help clients worldwide.

What is the difference between Remote Bilingual Immigration vs Remote Bilingual Visa Specialist?

AspectRemote Bilingual ImmigrationRemote Bilingual Visa Specialist
CredentialsImmigration certifications, legal knowledgeVisa processing certifications, legal knowledge
Work EnvironmentLegal firms, immigration agencies, government officesConsulates, legal firms, immigration agencies
Industry UsageImmigration law, legal consultingVisa application processing, client support
Search IntentImmigration services, legal immigration rolesVisa processing jobs, client visa support

Remote Bilingual Immigration professionals focus on legal immigration processes, including visas, green cards, and asylum cases, often requiring legal certifications. Remote Bilingual Visa Specialists primarily handle visa applications and client support, with a focus on processing and documentation. Both roles require bilingual skills and industry-specific knowledge but differ in legal complexity and certification requirements.

More about Remote Bilingual Immigration jobs
What cities are hiring for Remote Bilingual Immigration jobs? Cities with the most Remote Bilingual Immigration job openings:
What are the most commonly searched types of Bilingual Immigration jobs? The most popular types of Bilingual Immigration jobs are:
What states have the most Remote Bilingual Immigration jobs? States with the most job openings for Remote Bilingual Immigration jobs include:
Infographic showing various Remote Bilingual Immigration job openings in the United States as of May 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% Remote job distribution, with an average salary of $41,963 per year, or $20.2 per hour.

CCO Service Agent - Bilingual - 100% Remote

Healthfirst., Inc.

Remote

$15.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago


Job description

The Service Agent is responsible for supporting Contact Center Operations (CCO) by ensuring members and/or providers receive an exceptional customer experience. This individual receives and addresses member & provider inquiries, resolves complaints, educates clients, retains members, helps to prevent dis-enrollments, and escalates issues requiring additional intervention across all Lines of Business (LOBs) within our traditional and/or Omni-channel contact center environment. The Service Agent maintains the Healthfirst culture and drive improvements to ensure the best possible customer experience, for our North Star Members and the Providers who service them.
**This position is 100% remote
Healthfirst has multiple openings for CCO Agents for different languages to support our members. We are seeking agents that have Russian or Mandarin/Cantonese or Spanish skills that are bilingual.
Duties and Responsibilities
  • Provides excellent quality customer service to our members and/or providers relating to all aspects of member/provider questions and issues such as eligibility, benefits, claims process, escalations, and product questions, etc. May include but is not limited to inbound/outbound calls/emails/chats, onsite/remote/virtual/field location, on behalf of CCO.
    • Meets/Exceeds all performance KPIs including but not limited to quality, productivity, and dependability
    • Follows established policies and procedures to ensure member and provider issues are addressed timely and accurately
    • Identifies and de-escalate situations where member/provider is upset and provides resolution for their issue. Initiates investigations as required, partnering with other assigned parties to participate in root cause analysis, takes proactive and/or corrective measures and/or recommends solutions and methods for process improvement and follow-up on outstanding customer inquiries and complaints within defined timeframe.
    • Complies with HIPAA requirements and maintains Protected Health Information (PHI) confidentiality of member, provider, medical and departmental information, and adheres to local, state, federal and Healthfirst specific compliance and regulatory guidelines.
    • Builds sustainable relationships of trust through open and interactive communication with internal and external customers.
    • Works a flexible schedule including a late shift, weekends, and/or holidays (with limited notice at times), and as needed during unforeseen business disruptions.
    • Additional duties as required.

Minimum Qualifications:
  • High School Diploma or GED from an accredited institution
  • Prior experience in a customer service environment
  • Experience participating in cross-functional projects and departmental initiatives related to customer/client interaction and customer service.
  • Working experience in a fast-paced environment.
  • Proficient in Microsoft Office Suite applications including Excel, Word, and Outlook.

Preferred Qualifications:
  • Associate's or Bachelor's Degree from an accredited institution or equivalent work experience
  • Proven track record of exercising independent thinking, problem solving and achieving goals.
  • Knowledge and experience with a traditional and/or omnichannel contact center with emphasis in the healthcare industry, may include but not limited to KPIs, CMS/NYSOH requirements (including CMS STARS programs) and call center operations in general.
  • Experience navigating multiple technologies including a Customer Relationship Management System (i.e., locate information, route future actions, notate resolutions, update member information, etc.)
  • Basic knowledge of operational health plan departments and functionality.
  • Working knowledge of Microsoft Office Power Point.
  • Excellent verbal and written communication and the ability to document grammatically correct emails, communications, and presentations.
  • Basic understanding of call center metrics including Average Handle Time (AHT), Quality, etc.

Compliance & Regulatory Responsibilities: See Above
License/Certification: N/A
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.
If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@Healthfirst.org or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC.
Know Your Rights
All hiring and recruitment at Healthfirst is transacted with a valid "@healthfirst.org" email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.
Hiring Range*:
  • Greater New York City Area (NY, NJ, CT residents): $40,200 - $54,570
  • All Other Locations (within approved locations): $34,900 - $52,000

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.
In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.
*The hiring range is defined as the lowest and highest salaries that Healthfirst in "good faith" would pay to a new hire, or for a job promotion, or transfer into this role.