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Remote Bilingual Customer Service Jobs in Raleigh, NC

TEKsystems

Email Customer Service Reps

Raleigh, NC · Remote

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada ... remote position. Application Deadline This position is anticipated to close on Aug 19, 2026. About ...

Dot Compliance

Customer Support Team Lead

Raleigh, NC · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collaborate with Regional Support, Customer Success, Professional Services, and Product to escalate ... Flexible PTO and remote-first work environment * Professional development and leadership training

Dot Compliance

Customer Support Team Lead

Raleigh, NC · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collaborate with Regional Support, Customer Success, Professional Services, and Product to escalate ... Flexible PTO and remote-first work environment * Professional development and leadership training

HMG Careers

Sales and Service Agent Remote

Four Oaks, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Sales and Service Agent Remote

Oxford, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Knightdale, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

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All JobsBilingual Customer Service JobsRemote Bilingual Customer Service JobsRemote Bilingual Customer Service Jobs in Raleigh, NC

Remote Bilingual Customer Service information

See Raleigh, NC salary details

$9

$16

$24

How much do remote bilingual customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote bilingual customer service in Raleigh, NC is $16.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.22 per hour, depending on experience, location, and employer.

What are some common challenges faced in a remote bilingual customer service role, and how can I prepare for them?

Working as a remote bilingual customer service representative often means handling inquiries from diverse customers across different time zones and cultures. Common challenges include managing high call volumes, maintaining communication clarity in both languages, and resolving issues without face-to-face interaction. To prepare, it's helpful to practice active listening, become familiar with the company’s support tools, and continually improve your language proficiency. Building strong organizational skills and seeking feedback from colleagues can also help you adapt and thrive in this remote environment.

What is the difference between Remote Bilingual Customer Service vs Remote Technical Support Specialist?

AspectRemote Bilingual Customer ServiceRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; bilingual proficiencyTechnical certifications or relevant technical knowledge; bilingual skills
Work EnvironmentCustomer service centers, call centers, or remoteTechnical support teams, IT departments, or remote
Industry UsageRetail, telecom, banking, and service industriesIT, software, hardware, and tech companies
Common Search IntentCustomer service roles with bilingual skillsTechnical support roles requiring bilingual communication

Remote Bilingual Customer Service and Remote Technical Support Specialist roles both require bilingual skills and remote work environments. However, the former focuses on assisting customers with general inquiries, billing, or product issues, while the latter involves resolving technical problems related to software or hardware. Understanding these differences helps job seekers target roles aligned with their skills and career goals.

What is a remote bilingual customer service?

A Remote Bilingual Customer Service job involves assisting customers over the phone, email, or chat in two or more languages, all from a location outside of a traditional office, usually from home. Employees in this role help customers with inquiries, resolve issues, and provide information about products or services. Bilingual skills are essential because they enable the representative to communicate effectively with a broader range of customers. This job typically requires strong communication skills, patience, and proficiency in the required languages and technology platforms.

What are the key skills and qualifications needed to thrive as a remote bilingual customer service representative?

To thrive as a Remote Bilingual Customer Service Representative, you need fluency in at least two languages, excellent communication skills, and prior experience in customer support or a related field. Familiarity with CRM platforms, ticketing systems, and online communication tools is typically required. Strong problem-solving abilities, patience, and cultural sensitivity help candidates stand out in this position. These skills are crucial for delivering efficient, empathetic support to diverse customers and ensuring customer satisfaction across language barriers.

What are the most commonly searched types of Bilingual Customer Service jobs in Raleigh, NC?

The most popular types of Bilingual Customer Service jobs in Raleigh, NC are:

What are popular job titles related to Remote Bilingual Customer Service jobs in Raleigh, NC?

For Remote Bilingual Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Bilingual Customer Service jobs in Raleigh, NC look for?

The top searched job categories for Remote Bilingual Customer Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Bilingual Customer Service jobs?

Cities near Raleigh, NC with the most Remote Bilingual Customer Service job openings:

Remote Bilingual Customer Service jobs near you
Infographic showing various Remote Bilingual Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 64% Full Time, 17% Part Time, 2% Temporary, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,272 per year, or $17 per hour.

Customer Service Representative

Williams-Sonoma, Inc.

Raleigh, NC • Remote

$15/hr

Temporary

This job post has expired 1 day ago. Applications are no longer accepted.

Williams-Sonoma rating

6.6

Company rating: 6.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

Job description

Williams-Sonoma Inc. 
Customer Service Representatives
Seasonal Full Time availability 

Remote roles available in: Raleigh, NC
Now accepting applications until August 30, 2026

Apply here directly for immediate feedback: Customer Service Representative - Seasonal - Williams-Sonoma Inc. Customer Care Centers

Why Join Us?
Do you love helping people? Thrive in fast-paced environments? Want to work from home in a role where you make someone’s day every day?
If you’re someone who:
  • Brings positive energy.
  • Solves problems with confidence.
  • Loves great products and even better discounts.
    …then you’ll feel right at home here!

Your Day to Day (Essential Functions):
Customer-Focused Support:
  • Serve as the first point of contact for customer inquiries via phone.
  • Actively listen to customer concerns and provide clear, accurate, and empathetic resolutions.
  • Handle escalations with professionalism, ensuring a smooth resolution process.
Problem-Solving & Ownership:
  • Apply critical thinking to troubleshoot issues and offer appropriate solutions.
  • Approve adjustments, returns, or other resolutions within established guidelines.
  • Follow up with customers to ensure complete satisfaction and issue solutions.
Service with Integrity:
  • Uphold company values by providing honest, ethical, and transparent support.
  • Maintain confidentiality of customer data and company policies.
  • Stay informed about product updates, policies, and procedures to provide accurate information.
Collaboration & Continuous Growth:
  • Work closely with team members and leadership to improve service processes.
  • Participate in ongoing training to enhance skills and stay ahead in customer service excellence.
  • Provide feedback to improve company policies and customer experience strategies.

What We Offer:
  • $15.00/hr. 
  • Recognition based incentives and bonuses for top performers.
  • Training, coaching and early conversion opportunities to build your career within our holiday season.
  • Employee discounts and perks (up to 40% off most products and brands). 

What We’re Looking For:
  • 1+ years of customer service experience (retail, call center, or hospitality preferred).
  • Strong communication skills - Ability to de-escalate and resolve issues professionally.
  • Problem-solving mindset - You think fast and adapt quickly.
  • Integrity and reliability - You do the right thing, even when no one is watching.
  • Comfortable working in a fast-paced environment with performance goals.
  • Tech-savvy - Ability to navigate multiple systems and multitask efficiently.

Work-From-Home Technology Requirements:
  • You must provide your own qualifying equipment and reliable internet connection.

Required Computer Setup:
  • Desktop, all-in-one computer or traditional laptop.
  • Windows 11 Home, Windows 11 Pro or Windows 11 Pro for Workstations.
  • Minimum 6 GB of RAM; 8 GB or more recommended.
  • Minimum screen resolution of 1920 × 1080.
  • Google Chrome.
  • Current antivirus protection.
  • Enough available storage to install required systems.
  • Windows 10 and older operating systems are not supported. Windows Education, Enterprise and Insider editions are also not supported.
  • Chromebooks, tablets, Microsoft Surface devices, Steam Decks and mobile phones are not accepted as primary work devices.
     
Required Equipment:
  • External mouse.
  • Keyboard.
  • Webcam.
  • Wired USB headset.
  • Wireless and Bluetooth headsets are not supported. Recommended models include the Jabra Evolve 20 UC and Logitech H390.
  • Your computer and internet connection must pass our pre-employment System Checker.
We do not recommend using built-in laptop track pads.
Your system’s internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at http://speedof.me , however that will not be an official evaluation of your connection. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.
 
Ready to Get Started?
Bring your energy, problem-solving skills and passion for helping people to Williams-Sonoma, Inc.
Apply today and complete your application by August 30, 2026. Your next opportunity could start right from home!
Williams-Sonoma, Inc. is an Equal Opportunity Employer. We consider qualified applicants without regard to any characteristic protected by applicable federal, state or local law. Reasonable accommodations are available during the application and employment process.

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