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Remote Behavioral Health Phone Intake Coordinator Jobs in Florida

House of Hearts Florida

Intake Coordinator

Hollywood, FL · Remote

$20 - $25/hr

... ABA, behavioral health, or a client-facing administrative role * Are confident on the phone and ... Thrive in a remote work environment and can stay accountable to your time * Want to make a ...

SK Stones USA

Intake Coordinator

Boynton Beach, FL · Remote

$40 - $70/hr

Intake Coordinator Company Overview: SK Stones USA is expanding, and we're looking for a highly ... Fully remote position * Competitive pay * Opportunity for growth and advancement * Supportive and ...

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Remote Behavioral Health Phone Intake Coordinator jobs near you

Patient Intake Coordinator (Bilingual: English/Spanish) - Outpatient Behavioral Health (Fully Rem...

Seasons Psychotherapy Associates LLC

Fort Lauderdale, FL • On-site, Remote

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Applicants without prior healthcare administrative experience will not be considered.
Seasons Psychotherapy Associates is a high-volume outpatient behavioral health practice serving clients across Florida.
We are hiring an experienced bilingual Patient Intake Coordinator to manage patient intake, scheduling, and insurance verification in a structured, fast-paced remote environment.
This role is best suited for candidates who have previously worked in a medical or mental health setting and are comfortable handling high call volume, insurance workflows, and patient coordination independently.
Fully remote. Florida-based candidates only.
What You'll Do
  • Manage a high volume of inbound calls and emails (50+ patient interactions per day)
  • Conduct patient intakes and accurately document information in the EHR
  • Schedule patients based on clinician availability, specialty, and insurance participation
  • Verify insurance eligibility and explain benefits, copays, and next steps clearly
  • Maintain accurate schedules and documentation
  • Coordinate with clinicians, billing, and administrative staff to resolve issues efficiently

Required Experience (Non-Negotiable)
  • Fluent in English and Spanish (spoken and written)
  • 2+ years of experience in a medical office, behavioral health practice, or healthcare administrative role
  • Direct experience verifying insurance benefits and explaining coverage to patients
  • Experience using EHR systems and managing appointment scheduling
  • Comfortable working in a fast-paced, high-volume environment
  • Strong communication, organization, and attention to detail
  • Reliable home office with high-speed internet
  • Must pass Level 2 background check
  • Must reside in Florida

Preferred Experience
  • Behavioral health or psychotherapy practice experience
  • Familiarity with insurance workflows (eligibility, benefits, authorizations)
  • Experience with Google Workspace, scheduling systems, or Zendesk

This Role Is NOT a Fit If
  • You do not have experience in a medical or healthcare setting
  • You have not worked with insurance verification or EHR systems
  • You are looking for your first administrative role
  • You prefer a low-volume or slow-paced work environment
  • You are not comfortable being on the phone for a significant portion of the day

Why Join Seasons Psychotherapy Associates
We offer one of the strongest benefits packages in outpatient behavioral health, including 100% employer-paid health, dental, vision, and life insurance (valued at ~$13,000+ annually), plus:
  • Safe Harbor 401(k) with company match
  • Paid Time Off: 13 days in Year 1, increasing to 26 days annually
  • All federal holidays paid
  • Fully remote, stable, full-time role with a structured, team-oriented environment and clear expectations

About Seasons Psychotherapy Associates
Seasons Psychotherapy Associates is a Florida-based group practice providing evidence-based psychotherapy services. Our administrative team plays a critical role in supporting clinicians and ensuring patients receive timely, high-quality care.
Apply
We review applications daily and typically respond to qualified candidates within 2-3 business days.
This is a W-2 employee position. We do not accept applications from agencies, third-party billing companies, or independent contractors. Individual applicants only.

Apply