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Remote Behavioral Health Case Management Jobs in Massachusetts

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Remote Behavioral Health Case Management information

What is remote behavioral health case management?

Remote behavioral health case management involves coordinating mental health and substance use services for clients, but all interactions and management are conducted virtually, often via phone or video calls. Case managers assess clients’ needs, develop care plans, connect them with appropriate resources, and monitor progress, all while working from a remote location. This role is crucial in ensuring clients receive timely and effective support, especially for those who may face barriers to in-person care. Remote case managers must be skilled in communication, organization, and using digital health platforms to deliver quality care.

What are the key skills and qualifications needed to thrive as a remote behavioral health case manager?

To thrive as a Remote Behavioral Health Case Manager, you need a background in behavioral health or social work, often supported by a relevant degree and licensure such as LCSW, LPC, or RN. Familiarity with case management software, telehealth platforms, and electronic health records (EHRs) is typically required. Strong communication, empathy, and organizational skills are essential for building rapport with clients and coordinating care remotely. These skills and qualifications are crucial for delivering effective support, ensuring continuity of care, and achieving positive outcomes for clients in a virtual environment.

What are some common challenges faced by remote behavioral health case managers, and how can they be addressed?

Remote behavioral health case managers often face challenges such as building rapport with clients virtually, ensuring effective communication with care teams, and maintaining client engagement. To address these, it's important to utilize secure and user-friendly telehealth platforms, establish regular check-ins, and leverage digital tools for collaboration and documentation. Additionally, staying proactive in communication with both clients and interdisciplinary teams helps ensure that care plans are coordinated and responsive to clients’ evolving needs.

What is the difference between Remote Behavioral Health Case Management vs Remote Mental Health Counselor?

AspectRemote Behavioral Health Case ManagementRemote Mental Health Counselor
CredentialsTypically requires a social work, counseling, or psychology license; certifications varyRequires a state licensure as a mental health counselor or therapist
Work EnvironmentCoordinate care, connect clients with resources, and monitor progress remotelyProvide therapy sessions, assessments, and counseling remotely or in-person
Employer & Industry UsageUsed by healthcare providers, insurance companies, and community organizationsEmployed by clinics, private practices, and mental health agencies

While both roles involve supporting mental health remotely, Remote Behavioral Health Case Management focuses on coordinating care and connecting clients with resources, whereas Remote Mental Health Counselors provide direct therapy and counseling services. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Remote Behavioral Health Case Management jobs in Massachusetts?

For Remote Behavioral Health Case Management jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Remote Behavioral Health Case Management jobs in Massachusetts look for?

The top searched job categories for Remote Behavioral Health Case Management jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Behavioral Health Case Management jobs?

Cities in Massachusetts with the most Remote Behavioral Health Case Management job openings:

Infographic showing various Remote Behavioral Health Case Management job openings in Massachusetts as of August 2026, with employment types broken down into 79% Full Time, 15% Part Time, and 6% Contract. Highlights an 100% Remote job distribution.

Licensed Mental Health Counselor (LMHC) - Remote Position at Manhattan Behavioral Health

Manhattan Behavioral Health

Springfield, MA • Remote

Full-time

Posted 18 days ago


Job description

Position Overview

Manhattan Behavioral Health is seeking a dedicated and compassionate Licensed Mental Health Counselor (LMHC) to join our growing team. This full-time, remote position allows you to significantly impact the lives of elderly individuals navigating the complexities of aging, loss, and transitions. You will be responsible for conducting mental health assessments, providing individualized treatment plans, and fostering partnerships with families and healthcare teams to enhance client outcomes.

About the Organization

Manhattan Behavioral Health is a community-focused health clinic located in Springfield, Massachusetts. Our mission is to provide comprehensive and compassionate mental health services, with a focus on seniors who may be dealing with emotional and psychological challenges associated with aging. At our organization, we are committed to fostering a culture of empathy, collaboration, and continuous improvement, ensuring that our clients receive the highest standard of care.

Work Environment

This remote position allows for flexibility while you work from the comfort of your own home. As a member of our virtual team, you will collaborate with other professionals and participate in regular team meetings to discuss case management and share insights on best practices. Our goal is to create an inclusive and supportive working environment, prioritizing team communication and wellbeing.

Key Responsibilities
  • Conduct comprehensive mental health assessments for elderly clients, identifying their unique emotional and psychological needs.
  • Facilitate both individual and group therapy sessions, addressing challenges related to aging, self-identity, life transitions, and emotional well-being.
  • Develop and implement personalized treatment plans in collaboration with interdisciplinary teams and families to support each client's unique challenges and goals.
  • Provide education and resources to families and caregivers on enhancing emotional well-being and navigating end-of-life issues.
  • Conduct grief counseling and support sessions for individuals and their families experiencing loss, assisting them in coping strategies and healing processes.
Patient Population / Client Focus

Our primary focus is on geriatric patients, many of whom face significant emotional challenges stemming from health issues, loss of loved ones, and transitions associated with aging. You will engage with clients in a compassionate manner, helping them navigate their emotions and providing assistance tailored to their individual life circumstances. Our team is passionate about making a positive difference in the lives of seniors, helping them lead fulfilling and emotionally rich lives.

Qualifications
  • A Master’s degree in counseling, psychology, social work, or a related field is required.
  • A minimum of three years of direct, applicable experience in mental health counseling, specifically working with geriatric populations is essential.
  • Current, state-mandated LMHC license to practice is necessary to legally provide counseling services.
  • Demonstrated exceptional communication skills, with the ability to establish rapport and trust with clients.
  • Strong interpersonal skills and empathy to comfortably engage clients in discussions about sensitive topics.
Preferred Experience
  • Experience within community health settings or clinics focusing on elderly care is highly preferable.
  • Knowledge of therapeutic techniques, crisis intervention, and case management practices is an asset.
  • Familiarity with telehealth platforms and technologies that support remote counseling.
Compensation and Benefits

We offer a competitive salary range of USD 85,000 – 100,000 annually, dependent on experience and hours worked. In addition to a robust salary, successful candidates will receive a substantial sign-on bonus to support their transition into the team. Benefits include the freedom to set your own schedule, work-life balance flexibility, and eliminating marketing costs typically associated with client acquisition.

Career Growth Opportunities

At Manhattan Behavioral Health, we believe in the professional development of our team members. We offer opportunities for ongoing training, workshops, and seminars aimed at enhancing your skills, as well as pathways for advancement within the organization, allowing you to grow your career while making a meaningful impact in your field.

Why Join Our Team

Joining Manhattan Behavioral Health means becoming part of an organization dedicated to improving the mental health of the elderly population in our community. You'll be supported in your role with resources and colleagues who share your passion for making a difference. Help us fulfill our mission while building a fulfilling career in a supportive environment that values your expertise and commitment.

Application Information

If you are ready to take on a rewarding challenge and work with an experienced team of professionals dedicated to elderly mental health, we encourage you to apply now with your resume. Start your journey with Manhattan Behavioral Health today!