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Manager Case Management Jobs in Massachusetts (NOW HIRING)

TNAA TotalMed RN

Travel RN Case Manager

Boston, MA · On-site

Case Management * Discipline: RN * Duration: 13 weeks * 40 hours per week * Shift: 8 hours, days * Employment Type: Travel We're looking for RN Case managers for an immediate travel nurse opening in ...

Tenet Health

Director - Case Management

Worcester, MA · On-site

Accredited Case Manager (ACM) * Manage department operations to assure effective throughput and reimbursement for services provided * Lead the implementation and oversight of the hospital Utilization ...

Sevita Health

Case Management Supervisor

Boston, MA · On-site

$68K/yr

... manager? Bring your clinical and organizational skills to a team-based workplace that puts people first. As Supervisor I, Case Management, you will supervise cases and manage/supervise the case ...

Tenet Health

Director - Case Management

Worcester, MA · On-site

$118K - $183K/yr

Accredited Case Manager (ACM) About Us Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At Saint Vincent Hospital hospital, were seeking ...

Jobtailor

Director of Case Management

Stoughton, MA · On-site

$120 - $180/hr

The Director of Case Management is responsible for the coordination of the hospital-wide case management program. * Oversees review of patient's medical record to ensure proper utilization of ...

Ignite Human Capital

Case Manager - (Hybrid)

Boston, MA · On-site

$70.43 - $112/hr

The role combines sophisticated litigation support with team leadership, client interaction, budget management, and case operations, making it ideal for an experienced paralegal who has led complex ...

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Manager Case Management information

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$14

$23

$34

How much do manager case management jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for manager case management in Massachusetts is $23.94, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $26.01 per hour, depending on experience, location, and employer.

What are the roles and responsibilities of a manager case management?

A Manager Case Management oversees a team responsible for coordinating and managing patient care or client services, often within healthcare, social services, or insurance organizations. Their duties include supervising case managers, developing policies and procedures, ensuring compliance with regulations, and improving the quality and efficiency of service delivery. They also analyze outcomes, provide staff training, and collaborate with other departments to ensure comprehensive care. The role requires strong leadership, communication, and organizational skills.

What are the key skills and qualifications needed to thrive as a manager case management?

To thrive as a Manager Case Management, you need a strong background in healthcare management, case management experience, and often a relevant degree such as nursing, social work, or healthcare administration. Familiarity with case management software, electronic health records (EHRs), and certifications like CCM (Certified Case Manager) are typically expected. Leadership, problem-solving, and excellent communication skills distinguish top performers in this role. These skills ensure effective coordination of care, regulatory compliance, and optimal outcomes for both patients and the organization.

What are some common challenges faced by a manager case management, and how can they be addressed?

A Manager of Case Management often encounters challenges such as balancing high caseloads, ensuring compliance with complex regulations, and fostering effective communication between interdisciplinary teams. Addressing these challenges involves developing efficient workflow processes, staying updated on industry standards, and promoting ongoing staff training. Building strong relationships with physicians, social workers, and other healthcare professionals is also essential for successful care coordination and positive patient outcomes.

What is the difference between Manager Case Management vs Case Coordinator?

AspectManager Case ManagementCase Coordinator
CredentialsRN, LCSW, or relevant healthcare certificationsTypically a bachelor's degree in healthcare or social services
Work EnvironmentHealthcare facilities, insurance companies, managed care organizationsHospitals, clinics, social service agencies
ResponsibilitiesOversees case management teams, develops care plans, manages complex casesCoordinates patient care, schedules appointments, assists with documentation

The main difference is that Manager Case Management holds leadership responsibilities, overseeing teams and strategic planning, while Case Coordinators focus on direct patient or client coordination and support tasks. Managers typically require more experience and advanced certifications, whereas Coordinators perform more operational, hands-on roles.

Is being a manager case management a good career?

A manager in case management oversees healthcare or social service teams, coordinating patient or client care and ensuring compliance with regulations. It is a stable career with opportunities for advancement, requiring strong leadership, communication skills, and relevant certifications. The role often involves a mix of administrative and clinical responsibilities and typically offers competitive salaries and benefits.

What are the most commonly searched types of Case Management jobs in Massachusetts?

The most popular types of Case Management jobs in Massachusetts are:

What are popular job titles related to Manager Case Management jobs in Massachusetts?

For Manager Case Management jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Manager Case Management jobs in Massachusetts look for?

The top searched job categories for Manager Case Management jobs in Massachusetts are:

What cities in Massachusetts are hiring for Manager Case Management jobs?

Cities in Massachusetts with the most Manager Case Management job openings:

Manager Case Management jobs near you
Infographic showing various Manager Case Management job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $49,798 per year, or $23.9 per hour.

Manager - Case Management RN

Trinityhealth

Springfield, MA

Full-time

Posted 2 days ago

New

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

573rd of 895 rated healthcare providers

Job description

Employment Type:Full timeShift:Day ShiftDescription:

Position Purpose

At Mercy Medical Center the Case Management Department helps patients coordinate and navigate through their Health care needs while determining how to provide that care efficiently to control costs.

The Nurse Manager - Case management provides strategic and operational leadership for inpatient care coordination, case management, and utilization management services. This role partners with physicians, hospital leadership, and system stakeholders to ensure highquality, costeffective, patientcentered care while optimizing throughput, length of stay, and regulatory compliance.

Key Responsibilities

  • Lead Care Coordination and Case Management teams, including staff development, performance management, and engagement

  • Promote evidencebased nursing practice, patient safety, and interdisciplinary collaboration

  • Oversee utilization management processes, levelofcare determinations, concurrent reviews, denials management, and appeals

  • Collaborate with Physician Advisors, Finance, Revenue Integrity, Patient Access, and Compliance teams

  • Monitor CMS and payer compliance (IMM/MOON, authorizations, documentation standards)

  • Drive patient flow initiatives to support timely admissions, transitions of care, and discharge planning

  • Analyze data, trends, and outcomes to support quality improvement and financial stewardship

  • Participate in hospital and systemwide committees and strategic initiatives

  • Support effective use of EPIC (TogetherCare) and reporting tools

Required Qualifications

  • Active Registered Nurse (RN) license inMassachusetts

  • BSN required; MSN or Master's in related field preferred

  • Minimum 5 years of healthcare experience, including leadership or management

  • Experience in care coordination, case management, utilization management, or patient flow

  • Strong communication, analytical, and changeleadership skills

Preferred Qualifications

  • Master's degree (MSN or related healthcare field)

  • Experience in utilization management, denial management, and payer relations

  • Prior leadership experience in a large health system or multidepartment environment

  • Knowledge of CMS regulations, payer requirements, and care management best practices

  • Work hours/Shift: 40 hours Full time Days

Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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