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Virtual Case Manager Jobs in Massachusetts (NOW HIRING)

Kennedy-Donovan Center

Case Manager

West Yarmouth, MA · On-site

$21.99 - $24.49/hr

The Individual Home Supports Case Manager is responsible for developing, coordinating, and ... Free Virtual Medical, Mental Health, Therapy, and Psychiatry Services * Musculoskeletal Support ...

Solomon Page

Travel Case Manager

Milford, MA · On-site

Acute Care Case Management * Discipline: RN * Start Date: 08/31/2026 * Duration: 10 weeks * 40 ... ReviveHealth Virtual Care: Available immediately. Receive free, 100% company paid, virtual care ...

Fallon Health

Assessment Nurse Case Manager

Worcester, MA · On-site

$95K - $100K/yr

Completes telephonic/virtual assessments. * Maintains program/policy knowledge to educate members ... Certification in Case Management strongly desired Other : Driving your personal motor vehicle is an ...

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SSTAR

RN Case Manager

Fall River, MA

$39 - $44.56/hr

The Nurse Case Manager is responsible for working in collaboration with the MAT Team to assist ... Submit to support staff for data to be entered into virtual gateway. * Evaluate data according to ...

SSTAR

RN Case Manager

Fall River, MA · On-site

$39 - $44.56/hr

The Nurse Case Manager is responsible for working in collaboration with the MAT Team to assist ... Submit to support staff for data to be entered into virtual gateway. * Evaluate data according to ...

SSTAR

RN Case Manager

Fall River, MA

$39 - $44.56/hr

The Nurse Case Manager is responsible for working in collaboration with the MAT Team to assist ... Submit to support staff for data to be entered into virtual gateway. * Evaluate data according to ...

SSTAR

RN Case Manager

Fall River, MA · On-site

$39 - $44.56/hr

The Nurse Case Manager is responsible for working in collaboration with the MAT Team to assist ... Submit to support staff for data to be entered into virtual gateway. * Evaluate data according to ...

Sstar

RN Case Manager

Fall River, MA

$39 - $44.56/hr

RN Case Manager Job Tracking ID: 512937-914070 Job Location: Fall River, MA Job Level: Entry Level ... into virtual gateway. Evaluate data according to the patient's immediate conditions and needs ...

Solomon Page

Travel RN Case Manager

Boston, MA · On-site

Specialty: Case Management * Discipline: RN * Start Date: 09/13/2026 * Duration: 13 weeks * 40 ... ReviveHealth Virtual Care: Available immediately. Receive free, 100% company paid, virtual care ...

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Virtual Case Manager information

See Massachusetts salary details

$15

$27

$46

How much do virtual case manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for virtual case manager in Massachusetts is $27.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $29.42 per hour, depending on experience, location, and employer.

What does a virtual case manager do?

A typical day for a Virtual Case Manager involves assessing new client cases, conducting regular check-ins via phone or video calls, updating case files in digital management systems, and coordinating resources or referrals. You’ll often collaborate with healthcare providers, insurance representatives, or social service agencies to ensure clients receive appropriate support. Additionally, you may spend time tracking progress, addressing urgent client needs, and participating in team meetings. While the position is largely remote, strong communication and time management skills are essential for balancing multiple cases and deadlines effectively.

What skills and qualifications are needed to thrive as a virtual case manager?

To thrive as a Virtual Case Manager, you need expertise in case management, client assessment, and care coordination, often supported by a relevant degree in social work, nursing, or a related field. Proficiency with case management software, secure communication platforms, and compliance tools such as HIPAA training is highly valuable. Strong interpersonal communication, problem-solving abilities, and organizational skills distinguish top performers in this remote role. These skills and qualifications are crucial for effectively supporting clients, managing complex cases, and ensuring seamless service delivery in a virtual environment.

What is a virtual case manager?

A Virtual Case Manager is a professional who provides remote case management services, typically in healthcare, social work, or insurance fields. They assess client needs, develop care plans, coordinate services, and monitor progress using digital tools and communication platforms. Their role ensures clients receive appropriate resources and support while working remotely. Effective virtual case managers must have strong organizational, communication, and problem-solving skills.

What are popular job titles related to Virtual Case Manager jobs in Massachusetts?

For Virtual Case Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Virtual Case Manager jobs in Massachusetts look for?

The top searched job categories for Virtual Case Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Virtual Case Manager jobs?

Cities in Massachusetts with the most Virtual Case Manager job openings:

Virtual Case Manager jobs near you
Infographic showing various Virtual Case Manager job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $56,238 per year, or $27 per hour.

Case Manager

Kennedy-Donovan Center

West Yarmouth, MA • On-site

$21.99 - $24.49/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Position Summary:
The Individual Home Supports Case Manager is responsible for developing, coordinating, and monitoring individualized supports for adults with developmental disabilities who live independently or in community-based settings. This role provides skill training, supportive counseling, case management, and crisis intervention while promoting personal choice, independence, and community inclusion. The Case Manager ensures all services align with person-centered planning principles, best practices, and applicable regulatory standards.
Key Responsibilities:
  • Provide direct skill training, case management, supportive counseling, and crisis intervention as needed.
  • Facilitate opportunities for individuals to increase independence in areas such as decision-making, community membership, daily living skills, relationships, and personal accomplishments.
  • Conduct regular home and community visits to assess safety, well-being, and satisfaction of individuals served.
  • Participate in the planning, development, and review of Individual Support Plans (ISPs) to ensure appropriate supports in health, safety, and personal goals.
  • Coordinate access to community services, resources, and supports to promote inclusion and independence.
  • Provide transportation to appointments, activities, and meetings as needed.
  • Collaborate with healthcare providers, community agencies, and other stakeholders to ensure coordinated and effective services.
  • Maintain accurate and timely documentation of all services and activities in compliance with agency policies, funding sources, and regulatory requirements.
  • Support individuals in developing and maintaining social connections, employment opportunities, and recreational activities.
  • Attend team meetings, trainings, and professional development activities.
  • Perform other job-related responsibilities as assigned.

Why Join KDC? Competitive Benefits Package
Health & Wellness
  • Medical, Dental, and Vision Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA & Dependent Care)
  • Employer-Paid Life Insurance
  • Employer-Paid Long-Term Disability
  • Free Virtual Medical, Mental Health, Therapy, and Psychiatry Services
  • Musculoskeletal Support Program

Financial & Professional Growth
  • Mileage Reimbursement for Work-Related Travel
  • 403(b) Retirement Plan
  • Student Loan Repayment Assistance
  • Tuition Remission Opportunities
  • Professional Development and Career Growth

Additional Perks
  • Vacation, Personal, and Sick Time
  • Up to 11 Paid Holidays
  • Pet Insurance
  • Accident, Critical Illness, and Hospital Indemnity Coverage
  • BJ's Wholesale Club Membership Discounts
  • Personal Auto and Home Insurance Support

Required Qualifications:
  • Minimum of 1 years' experience in case management, direct support, or a related human services role.
  • Knowledge of person-centered planning, developmental disabilities, and community resources.
  • Strong organizational, documentation, and communication skills.
  • Ability to work independently while maintaining collaborative relationships with teams, caregivers, and community partners.
  • CPR/First Aid Certified (or ability to obtain certification within designated timeframe).
  • Valid driver's license, reliable transportation, and willingness to travel extensively.

Preferred Qualifications:
  • Experience in Shared Living, Adult Foster Care, or home-based support models.
  • Experience supporting individuals living independently or in community-based settings.
  • Familiarity with Medicaid, MassHealth, and related funding sources.
  • Knowledge of Electronic Health Record (EHR) systems.
  • Bilingual or multilingual abilities.

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