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Remote Bdc Jobs in Riverside, CA (NOW HIRING)

Adecco

Customer Service Representative

Corona, CA · On-site +1

$19/hr

Hybrid - Remote Monday & Friday; In-office Tuesday through Thursday in Corona, CA (8-hour shift between 7 AM - 5 PM) · Weekly paycheck · Pay: $19.00/hour · Access to Adecco's Aspire Academy with ...

Johnson Service Group

Be Seen First

Customer Service Representative I

Irvine, CA · Remote

$18.57/hr

Monday- Friday 9:00am-5:30 pm (Remote) Hourly Rate: $18.57 Johnson Service Group (JSG) is seeking Customer Service Representatives- Call Center. Qualifications * High School diploma or GED and/or one ...

ABB

Business Development Manager - LA Metro

Irvine, CA · Remote

While this is a remote position, successful candidates will be located within the Los Angeles metro area. This role is contributing to the Electrification Services Division in the United States. You ...

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How much do remote bdc jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote bdc in Riverside, CA is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.05 per hour, depending on experience, location, and employer.

What is a Remote BDC job?

A Remote BDC (Business Development Center) job involves handling inbound and outbound customer communications, typically for an automotive dealership or similar business. Responsibilities include scheduling appointments, following up on leads, and providing excellent customer service via phone, email, or chat. This role requires strong communication skills, attention to detail, and the ability to work independently from home.

What are the key skills and qualifications needed to thrive in the Remote Bdc position, and why are they important?

To excel as a Remote BDC (Business Development Center) representative, you need strong communication, customer service, and sales skills, often supported by experience in automotive or call center environments. Familiarity with CRM software, lead management tools, and sometimes automotive sales certifications are typically required. Outstanding time management, self-motivation, and the ability to build rapport over phone or email make candidates stand out. These skills are crucial for effectively generating and nurturing leads, booking appointments, and driving business growth in a remote setting.

What does a typical day look like for a Remote BDC representative?

A typical day for a Remote BDC representative involves making outbound calls or responding to inbound inquiries, following up with potential customers, updating lead information in CRM systems, and coordinating appointments for sales teams. You’ll spend much of your time communicating with prospects via phone, email, or live chat, ensuring they receive timely and accurate information. Collaboration with sales managers, finance teams, and other departments is common, even in a remote environment, often facilitated through virtual meetings and messaging tools. Managing your workflow efficiently and maintaining high levels of professionalism are key to success in this position.
More about Remote Bdc jobs
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What job categories do people searching Remote Bdc jobs in Riverside, CA look for? The top searched job categories for Remote Bdc jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Bdc jobs? Cities near Riverside, CA with the most Remote Bdc job openings:
Remote Bdc jobs near you
Customer Service Representative I

Customer Service Representative I

Johnson Service Group (IL)

Irvine, CA • Remote

$18.57/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago

Job description

Job Description
Johnson Service Group (JSG) is seeking Customer Service Representatives- Call Center. Must live in Pacific, Mountain or Central time zone.
Schedule: Monday- Friday 9:00am-5:30 pm (Remote)
Hourly Rate: $18.57Qualifications
  • High School diploma or GED and/or one (1) to three (3) years of experience in customer service within a call center environment, preferred.
  • Knowledge of Health Benefits and eligibility preferred.
  • Good communication and telephone skills with a very clear and concise speaking voice
  • Proficient written communication skills with the ability to learn new software and navigate multiple systems at once.
  • Moderate keyboarding skills including proficiency with database management.
  • Ability to adapt to a constantly changing environment.
  • Proficient organizational and time management skills.
  • Fluent in English (oral and written) required. Bilingual in Spanish preferred.
  • Internet access provided by a cable or fiber provider with 40 MB download and 20MB upload speeds
  • Home router with wired Ethernet (wireless connections and hotspots are not permitted).
  • A designated room for your office or steps taken to protect company information (e.g., facing computer towards wall, etc.)
Duties And ResponsibilitiesCustomer Advocate
  • Respond to general customer questions via telephone, e-mail, and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims in a confidential, professional, and ethical manner.
  • Analyze problems and provide information/solutions.
  • Research and resolve aged Customer Service open calls within company standards.
  • Operate in the Health Care Processing System (HCPS), Imaging systems, and all systems necessary to obtain and extract information.
  • Develop and maintain positive customer relations and coordinate with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
  • Be accountable, when you uncover an issue or trend, for actually helping, assess and report what is happening in terms of impact, making improvements, and course correcting along the way.
Call Center Support
  • Document information, activities, and changes in the database and inquiry outcomes for accurate tracking and analysis.
  • Research and analyze data to address operational challenges and customer service issues.
  • Provide external and internal customers with requested information, including difficult and upset customers.
  • Meet and maintain Quality and Telephone Performance measures per customer service performance report.
  • Communicate with the appropriate departments and identify service issues.
  • Identify inefficiencies within the established processes and suggest possible solutions to save time, reduce risk, and/or reduce expenses.
  • Identify, initiate, and implement at least one process improvement and/or innovation annually
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D800
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About Johnson Service Group

Sourced by ZipRecruiter

Johnson Service Group, Inc. (JSG) is a leader in the staffing and consulting services industry, with over 39 years of experience investing in people and companies. We can be found locally in more than 30 offices throughout the United States and Canada and make connections throughout North America. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs. Which is why we have recently expanded our consulting services to include information technology consulting in addition to our wide array of staffing services.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Westmont, IL, US

Year founded

1984

Social media

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