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Remote Bank Interpreter information

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$24K

$64K

$104.5K

How much do remote bank interpreter jobs pay per year?

As of Jul 15, 2026, the average yearly pay for remote bank interpreter in the United States is $64,020.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Bank Interpreter, and why are they important?

To thrive as a Remote Bank Interpreter, you need fluency in at least two languages, a solid understanding of banking terminology, and relevant interpreting experience or certification. Familiarity with remote interpreting platforms, secure communication tools, and possibly certifications such as CMI or NBCMI are typically expected. Excellent listening skills, cultural sensitivity, and professionalism are vital soft skills that help foster trust and accurate communication. These skills and qualifications are crucial for ensuring clear, confidential, and effective interactions between clients and banking professionals in remote settings.

What are remote bank interpreters?

Remote bank interpreters are language professionals who facilitate communication between banking staff and clients who speak different languages. They provide interpretation services via phone, video conference, or online platforms, allowing banks to serve customers who have limited English proficiency or prefer to communicate in another language. These interpreters help ensure clear understanding of financial products, services, and legal requirements, promoting accessibility and compliance in banking. Their work is crucial for maintaining accurate, confidential, and effective communication in a multicultural banking environment.

How does a Remote Bank Interpreter typically collaborate with banking staff and clients during virtual sessions?

Remote Bank Interpreters work closely with both banking professionals and clients to ensure clear and accurate communication during virtual meetings or phone calls. They facilitate conversations, interpret sensitive financial information, and help bridge cultural or language gaps in real-time. Successful interpreters remain neutral, maintain confidentiality, and adapt quickly to various banking scenarios. Collaboration often requires quick thinking, attention to detail, and strong interpersonal skills to address the needs of both parties effectively.

What is the difference between Remote Bank Interpreter vs Remote Customer Service Representative?

AspectRemote Bank InterpreterRemote Customer Service Representative
CredentialsLanguage proficiency, interpretation certificationsCustomer service skills, sometimes basic financial knowledge
Work EnvironmentHome-based, client-facing calls, financial institutionsHome-based, general customer support across industries
Employer & IndustryBanks, financial services

Remote Bank Interpreters focus on providing language interpretation for banking clients, requiring language certifications. Remote Customer Service Representatives handle a broader range of customer inquiries across various industries, often with general customer support skills. While both roles are remote and client-facing, Remote Bank Interpreters specialize in financial language services, making them distinct in credentials and industry focus.

More about Remote Bank Interpreter jobs
What cities are hiring for Remote Bank Interpreter jobs? Cities with the most Remote Bank Interpreter job openings:
What are the most commonly searched types of Bank Interpreter jobs? The most popular types of Bank Interpreter jobs are:
What states have the most Remote Bank Interpreter jobs? States with the most job openings for Remote Bank Interpreter jobs include:
Infographic showing various Remote Bank Interpreter job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $64,020 per year, or $30.8 per hour.
Business Analyst III, Unclaimed Property & Escheatment (34562) (Remote)

Business Analyst III, Unclaimed Property & Escheatment (34562) (Remote)

First Citizens Bank

Phoenix, AZ • Remote

Full-time

Posted 13 days ago


First Citizens Bank rating

7.5

Company rating: 7.5 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

92nd of 149 rated banks


Job description

Overview

This is a remote role that may only be hired in the following locations: Phoenix, AZ or Raleigh, NC.

We are looking for candidates who live within a commutable drivable distance to our Phoenix, AZ or Raleigh, NC office.

The Unclaimed Property Analyst is responsible for leading enterprise-wide unclaimed property (escheatment) compliance within a large, highly regulated banking institution. This role oversees complex, multi-state reporting across diverse product lines, including retail, commercial, wealth management, and treasury services.

The position operates as a subject matter expert, ensuring compliance with evolving regulatory requirements while minimizing operational, financial, and reputational risk. The role requires strong coordination across business units, core systems, data environments, and control functions.


Responsibilities
Enterprise Compliance & Governance
  • Lead end-to-end unclaimed property compliance across all lines of business (LOBs), including Retail Banking, Commercial Banking, Wealth Management, and Treasury Services.
  • Interpret and implement complex, multi-jurisdictional escheatment laws across all 50 states and applicable territories.
  • Maintain enterprise compliance framework, including policies, standards, and internal controls aligned with regulatory expectations.
  • Oversee governance processes, including risk assessments, issue management, and regulatory change management.
Complex Reporting & Data Management
  • Manage high-volume, multi-system data aggregation from core banking platforms, loan and payment systems, and general ledger system.
  • Ensure accurate classification and reporting of various asset types, including:
    • Deposit accounts (DDA, savings, CDs)
    • Official checks and cashier’s checks
    • Loan overpayments and general ledger balances
    • Wealth and investment accounts
    • Safe deposit box contents
  • Perform advanced reconciliations across enterprise ledgers, sub-systems, and data sources.
  • Leverage data analytics tools (SQL, Power BI, etc.) to identify trends, risks, and reporting gaps.

Audit, Regulatory Exams & Risk Mitigation

  • Serve as primary liaison for state unclaimed property audits, third-party contract auditors, and regulatory examinations.
  • Support enterprise audit functions (Internal Audit, SOX, Compliance Testing).
  • Lead Voluntary Disclosure Agreements (VDAs) and risk mitigation initiatives across multiple jurisdictions.
  • Identify exposure areas and implement remediation plans to reduce penalties and interest assessments.
Due Diligence & Customer Remediation
  • Oversee enterprise due diligence programs ensuring compliance with statutory requirements and consumer protection standards.
  • Partner with Customer Operations and Digital teams to enhance outreach strategies and improve owner reunification rates.
  • Ensure consistent application of customer treatment standards across all banking channels.
Process Optimization & Transformation
  • Drive strategic initiatives to modernize unclaimed property processes, including automation, system integration, and workflow digitization.
  • Partner with Technology, Data Governance, and Transformation teams on enterprise initiatives.
  • Lead development of scalable solutions to manage growing data complexity and regulatory demands.
  • Standardize processes across LOBs to improve consistency and control effectiveness.
Cross-Functional Leadership
  • Act as an advisor to senior stakeholders in Compliance, Legal, Finance, Risk, Technology and Operations.
  • Lead working groups related to unclaimed property compliance.
  • Mentor junior analysts and influence without direct authority in a matrixed environment.
  • Provide training and thought leadership on regulatory requirements and risk implications.

Qualifications

Bachelor's Degree and 4 years of experience in Analytics, or Modeling, or Reporting OR High School Diploma or GED and 8 years of experience in Analytics, or Modeling, or Reporting

  • Deep knowledge of multi-state unclaimed property laws and their application to complex financial products
  • Experience operating within a large, regulated financial institution
  • Advanced technical skills in Excel and experience with large datasets and multiple systems
  • Requires strong organizational discipline and ability to manage enterprise complexity

Preferred Skills:

  • Experience with enterprise data tools (SQL, Alteryx, Tableau, Power BI)
  • Familiarity with core banking and enterprise platforms (FIS, Fiserv, Oracle, DXC)
  • Experience managing multi-state audits, VDAs, or regulatory exams at scale
  • Enterprise mindset with ability to operate across multiple business lines
  • Strong regulatory interpretation skills and risk-based decision making
  • Advanced data analysis capabilities and systems thinking
  • Influence and stakeholder management in a matrixed organization
  • Project and program management expertise (multiple deadlines, jurisdictions, stakeholders)
  • Attention to detail with strategic perspective

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 4 years of experience in Analytics, or Modeling, or Reporting OR High School Diploma or GED and 8 years of experience in Analytics, or Modeling, or Reporting

  • Deep knowledge of multi-state unclaimed property laws and their application to complex financial products
  • Experience operating within a large, regulated financial institution
  • Advanced technical skills in Excel and experience with large datasets and multiple systems
  • Requires strong organizational discipline and ability to manage enterprise complexity

Preferred Skills:

  • Experience with enterprise data tools (SQL, Alteryx, Tableau, Power BI)
  • Familiarity with core banking and enterprise platforms (FIS, Fiserv, Oracle, DXC)
  • Experience managing multi-state audits, VDAs, or regulatory exams at scale
  • Enterprise mindset with ability to operate across multiple business lines
  • Strong regulatory interpretation skills and risk-based decision making
  • Advanced data analysis capabilities and systems thinking
  • Influence and stakeholder management in a matrixed organization
  • Project and program management expertise (multiple deadlines, jurisdictions, stakeholders)
  • Attention to detail with strategic perspective

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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