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Remote Background Verification Jobs in Virginia (NOW HIRING)

Inficare Technologies

Translator

Sterling, VA · Remote

$44K - $58K/yr

Remote - Work from Anywhere Employment Type: Contract / Freelance Start Date: Immediate Job Summary ... Verify translation accuracy, completeness, and clarity * Identify and flag mistranslations ...

Dewberry

Lidar Calibration Analyst

Fairfax, VA · On-site +1

$55K - $71K/yr

Remote positions will be considered dependent on experience. This is an excellent career ... a background screening which may include, but is not limited to, employment verification ...

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Remote Background Verification information

What is the difference between Remote Background Verification vs Remote Background Screening?

AspectRemote Background VerificationRemote Background Screening
PurposeTo verify an individual's credentials, employment history, and criminal recordsTo assess potential risks by screening criminal, credit, and employment history
ProcessInvolves detailed verification of documents and referencesIncludes background checks, credit reports, and criminal record searches
UsageUsed by employers during hiring to confirm candidate infoUsed by employers to evaluate candidate risk factors

Both Remote Background Verification and Remote Background Screening are essential in the hiring process. Verification focuses on confirming credentials, while screening assesses potential risks. Understanding their differences helps employers make informed hiring decisions.

What are the key skills and qualifications needed to thrive as a Remote Background Verification Specialist, and why are they important?

To excel as a Remote Background Verification Specialist, you need strong attention to detail, analytical skills, and a solid understanding of compliance and confidentiality, often supported by a degree in human resources, criminology, or a related field. Familiarity with background screening tools, applicant tracking systems (ATS), and secure data management platforms is typically required. Excellent communication, discretion, and time management are essential soft skills for handling sensitive information and meeting tight deadlines. These skills ensure accuracy, protect client privacy, and maintain trust in the hiring process.

What are some common challenges faced in a remote background verification role, and how can they be managed?

One of the primary challenges in remote background verification roles is ensuring timely and accurate information collection when direct access to physical records or in-person interviews is limited. Remote verifiers often rely on digital communication and online databases, which can sometimes result in delays or incomplete data. Effective time management, strong communication skills, and familiarity with digital verification tools are crucial to overcome these obstacles. Building rapport with candidates and third-party contacts via email or phone can also help facilitate smoother information gathering and verification.

What is remote background verification?

Remote background verification is the process of checking a candidate’s personal, educational, and professional history from a distance, typically through digital platforms and online resources. This process helps employers confirm the accuracy of a candidate’s credentials and assess their trustworthiness without needing in-person meetings. It often involves verifying employment records, educational qualifications, criminal records, and references using secure, remote methods. The entire procedure is designed to be efficient, secure, and compliant with privacy laws. Remote background verification has become increasingly popular as more organizations adopt remote hiring practices.
What are the most commonly searched types of Background Verification jobs in Virginia? The most popular types of Background Verification jobs in Virginia are:
What are popular job titles related to Remote Background Verification jobs in Virginia? For Remote Background Verification jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Background Verification jobs in Virginia look for? The top searched job categories for Remote Background Verification jobs in Virginia are:
What cities in Virginia are hiring for Remote Background Verification jobs? Cities in Virginia with the most Remote Background Verification job openings:
Remote Background Verification jobs near you
Infographic showing various Remote Background Verification job openings in Virginia as of June 2026, with employment types broken down into 62% Full Time, 27% Part Time, and 11% Contract. Highlights an 100% Remote job distribution.

Remote Customer Service Representative w/ the VA (Phone/Email/Chat)

MSCCN

Hampton, VA • On-site, Remote

$17/hr

Full-time

Posted 17 days ago

Job description


ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This role requires at least 3 years of customer service or contact center experience.
This job post is for the August new hire class.
This position is open to CONUS, AK, HI. California is a specifically excluded hiring location.
The position is fully remote.
Background check required.
Rotational shifts (Performance based 8 hours shift will be designated)
The pay for this role is $17 per hour.
This is a W2 position.
Multiple openings are available, with new hire onboardings expected throughout 2026!
Equipment is provided.
Customer Service Agent/Representative - Remote
Work Timing: 4 AM PST to 10:00 PM PST (Monday - Saturday) 8-hour Shift
Note: The first 2 weeks consist of a mandatory training period being held Monday through Friday from 9am EST to 5:30pm EST. Training is conducted via zoom and requires daily on-screen participation in your personal workspace with a strong internet connection. Attendance is mandatory for graduation. Participants MUST always remain on camera for the entirety of training period each day. Professional attire is always expected with no background distractions or interruptions.
Overview:
The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing portal and web pages. The efficient utilization of various software applications is an essential part of this role, including internal and external websites, telephone systems, CRM applications and other resources. The CSR will enter applicable supporting information into systems and web forms on an application via computer. All transactions must be conducted accurately, courteously, and in a timely manner.
Customer Service Agents may also provide other functions, such as examination scheduling, rescheduling, or information verification.
Key Tasks
  • Answer inbound telephone calls as well as customer inquiries in other channels (email, chat, SMS) as needed in a courteous, timely, and professional manner following established guidelines and policies
  • Make outbound calls as necessary based on business needs
  • Resolve or escalate customer inquires in a timely manner
  • Encourage use of electronic communication with customers
  • Accurately documents all customer interactions using Case Management or Customer Relationship Management (CRM) system
  • Follow SOPs and policies
  • Maintain a high degree of quality with each customer interaction as measured by internal quality monitoring forms and customer satisfaction surveys.
  • Follow-up established escalation process for customer inquiries requiring more investigation and/or a higher level of support
  • Use frequently asked questions (FAQs) and help look up and provide information to inquiries
  • Utilize departmental knowledge bases and training material to answer customer inquiries
  • Maintain up-to-date knowledge of policies and procedures as applicable
  • Adhere to published schedule according to attendance guidelines
  • May be required to work some weekends and holidays
  • Perform other duties as assigned

#LI-Remote
Additional Qualifications/Responsibilities
Qualifications and Skills
Education: Degree preferred, high school diploma or GED required
Experience: 3 years customer service or contact center experience
Skills and Abilities:
  • Be able to read and speak English clearly, professionally and fluently
  • Listening and human relations skills
  • Have the ability to organize simultaneous tasks for individual assignments and understand the process or workflow of each inquiry resolution
  • Typing and writing abilities To respond appropriately to changing situations
  • Ability to work as a team member

Pay Rate: $17 / Hr
Work Timing: 4 AM PST to 10:00 PM PST (Monday - Saturday) 8-hour Shift
Rotational shifts: Yes

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