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Remote Background Check Jobs in Virginia (NOW HIRING)

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Background check requires a non-refundable fee paid to the vendor. View background requirements ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Background check requires a non-refundable fee paid to the vendor. View background requirements ...

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Remote Background Check information

See Virginia salary details

$8

$28

$68

How much do remote background check jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote background check in Virginia is $29.00, according to ZipRecruiter salary data. Most workers in this role earn between $14.49 and $38.57 per hour, depending on experience, location, and employer.

What is the difference between Remote Background Check vs Remote Security Guard?

AspectRemote Background CheckRemote Security Guard
Required CredentialsBackground screening, identity verificationSecurity training, licensing (if applicable)
Work EnvironmentOnline, administrative tasksRemote monitoring, virtual patrols
Industry UsageHR, hiring processesSecurity services, property protection
Common Search IntentPre-employment screeningRemote security monitoring

Remote Background Checks focus on verifying candidate credentials and screening applicants remotely, primarily used in HR and hiring. Remote Security Guards perform virtual security tasks, often requiring security-specific training. While both roles operate remotely, their functions and credentials differ significantly, serving distinct industry needs.

What are some common challenges faced by remote background check specialists and how can they be addressed?

Remote background check specialists often encounter challenges such as verifying information without face-to-face interactions, dealing with varying data privacy laws across regions, and coordinating with multiple agencies or employers in different time zones. To address these, it's important to stay updated on relevant legal requirements, use secure digital platforms for communication and document handling, and practice proactive communication with clients and team members. Building strong organizational skills and leveraging technology can help streamline the process and ensure accuracy while working remotely.

What are the key skills and qualifications needed to thrive as a remote background check specialist?

To thrive as a Remote Background Check Specialist, you need strong attention to detail, analytical skills, and familiarity with privacy laws, often supported by experience in HR or compliance roles. Proficiency with background screening platforms, applicant tracking systems (ATS), and secure data management tools is typically required. Excellent communication, discretion, and the ability to work independently are crucial soft skills for this position. These capabilities ensure accurate, confidential, and timely verification processes, maintaining trust and compliance for employers and candidates.

What is a remote background check?

Remote background checks are the process of verifying a person's identity, criminal record, employment history, and other relevant information without requiring in-person meetings. These checks are conducted online or via phone using digital tools and databases, making them convenient for remote hiring or tenant screening. Employers, landlords, and organizations often use remote background checks to ensure the trustworthiness and suitability of candidates. The process typically involves the candidate providing consent and necessary information, which is then verified through secure platforms. Remote background checks have become increasingly popular with the rise of remote work and virtual hiring.
What are the most commonly searched types of Background Check jobs in Virginia? The most popular types of Background Check jobs in Virginia are:
What are popular job titles related to Remote Background Check jobs in Virginia? For Remote Background Check jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Background Check jobs in Virginia look for? The top searched job categories for Remote Background Check jobs in Virginia are:
What cities in Virginia are hiring for Remote Background Check jobs? Cities in Virginia with the most Remote Background Check job openings:
Infographic showing various Remote Background Check job openings in Virginia as of August 2026, with employment types broken down into 44% Full Time, 35% Part Time, 8% Temporary, and 13% Contract. Highlights an 32% In-person, and 68% Remote job distribution, with an average salary of $60,318 per year, or $29 per hour.

Remote Customer Service Representative w/ the VA (Phone/Email/Chat)

MSCCN

Hampton, VA โ€ข On-site, Remote

$17/hr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description


ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This role requires at least 3 years of customer service or contact center experience.
This job post is for the September 8, 2026 new hire class.

This position is open to CONUS, AK, HI. California is a specifically excluded hiring location.
The position is fully remote.
Background check required.
Rotational shifts (Performance based 8 hours shift will be designated)
The pay for this role is $17 per hour.
This is a W2 position.
Multiple openings are available, with new hire onboardings expected throughout 2026!
Equipment is provided.
Customer Service Agent/Representative - Remote
Work Timing: 4 AM PST to 10:00 PM PST (Monday - Saturday) 8-hour Shift
Note: The first 2 weeks consist of a mandatory training period being held Monday through Friday from 9am EST to 5:30pm EST. Training is conducted via zoom and requires daily on-screen participation in your personal workspace with a strong internet connection. Attendance is mandatory for graduation. Participants MUST always remain on camera for the entirety of training period each day. Professional attire is always expected with no background distractions or interruptions.
Overview:
The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing portal and web pages. The efficient utilization of various software applications is an essential part of this role, including internal and external websites, telephone systems, CRM applications and other resources. The CSR will enter applicable supporting information into systems and web forms on an application via computer. All transactions must be conducted accurately, courteously, and in a timely manner.
Customer Service Agents may also provide other functions, such as examination scheduling, rescheduling, or information verification.
Key Tasks
  • Answer inbound telephone calls as well as customer inquiries in other channels (email, chat, SMS) as needed in a courteous, timely, and professional manner following established guidelines and policies
  • Make outbound calls as necessary based on business needs
  • Resolve or escalate customer inquires in a timely manner
  • Encourage use of electronic communication with customers
  • Accurately documents all customer interactions using Case Management or Customer Relationship Management (CRM) system
  • Follow SOPs and policies
  • Maintain a high degree of quality with each customer interaction as measured by internal quality monitoring forms and customer satisfaction surveys.
  • Follow-up established escalation process for customer inquiries requiring more investigation and/or a higher level of support
  • Use frequently asked questions (FAQs) and help look up and provide information to inquiries
  • Utilize departmental knowledge bases and training material to answer customer inquiries
  • Maintain up-to-date knowledge of policies and procedures as applicable
  • Adhere to published schedule according to attendance guidelines
  • May be required to work some weekends and holidays
  • Perform other duties as assigned

#LI-Remote
Additional Qualifications/Responsibilities
Qualifications and Skills
Education: Degree preferred, high school diploma or GED required
Experience: 3 years customer service or contact center experience
Skills and Abilities:
  • Be able to read and speak English clearly, professionally and fluently
  • Listening and human relations skills
  • Have the ability to organize simultaneous tasks for individual assignments and understand the process or workflow of each inquiry resolution
  • Typing and writing abilities To respond appropriately to changing situations
  • Ability to work as a team member

Pay Rate: $17 / Hr
Work Timing: 4 AM PST to 10:00 PM PST (Monday - Saturday) 8-hour Shift
Rotational shifts: Yes