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Remote B2B Customer Service Jobs in Renton, WA (NOW HIRING)

This will be a remote position with travel as needed to secure business. Position Overview The ... Coordinate across the business service delivery matrix Reporting & Analysis * Maintain CRM ...

This role lets you apply your passion for customers, engineering, and problem-solving to delivering real-world results at Meta scale. Our Business Engineering team is at the forefront of the AI ...

DemandFactor is a data-driven B2B growth and demand-generation company helping brands find, engage ... next customers. We run full-funnel programs across intent, ABM, content syndication, and ...

Apply Early

You will work alongside leading industry executives to turn complex customer needs into scalable, AI-powered products that accelerate business growth. This role lets you apply your passion for ...

Over 1.5 million customers and more than a billion people in over 180 countries use Docusign ... backend services and APIs that are core to our B2B products, partnering closely with product ...

Remote {#LI-Remote}, this role provides support for the East Coast and will require East Coast ... Previous experience with business-to-business customer support is preferred. * A Bachelor's Degree ...

Business Banking Officer

Seattle, WA · Remote

$95K - $133K/yr

This role is remote , with a preference for candidates located in the greater Western Washington ... Excellent customer service skills and a commitment to delivering an exceptional member experience ...

Apply Early

... grow B2B and B2C operations. This is a fully remote role with flexible scheduling, focused on ... Work with internal teams to improve customer operations What we're looking for: * Must live in the ...

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Remote B2B Customer Service information

See Renton, WA salary details

$11

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$30

How much do remote b2b customer service jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for remote b2b customer service in Renton, WA is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.51 per hour, depending on experience, location, and employer.

What is a Remote B2B Customer Service representative?

A Remote B2B Customer Service representative is a professional who provides support and assistance to business clients from a remote location, often working from home. Their main responsibilities include addressing client inquiries, resolving issues, processing orders, and ensuring customer satisfaction for business-to-business (B2B) transactions. These representatives use digital communication tools like email, chat, and phone calls to interact with clients, manage accounts, and maintain strong business relationships. They are essential in helping companies retain clients and streamline operations without being physically present in an office.

What are the key skills and qualifications needed to thrive as a Remote B2B Customer Service Representative, and why are they important?

To thrive as a Remote B2B Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in business-to-business client relations, often supported by a high school diploma or equivalent. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and remote communication tools is typically required. Exceptional organizational skills, patience, and a proactive approach help build trust and maintain professional relationships with business clients. These skills ensure efficient issue resolution, client satisfaction, and long-term business partnerships in a remote, fast-paced environment.

What are some common challenges faced by Remote B2B Customer Service representatives, and how can they be managed effectively?

Remote B2B Customer Service representatives often encounter challenges such as managing complex client inquiries across different time zones, maintaining clear communication without face-to-face interaction, and handling multiple accounts or platforms simultaneously. Effective time management, strong organizational skills, and proactive communication are key to overcoming these obstacles. Leveraging collaboration tools, participating in regular team check-ins, and seeking ongoing training can help representatives stay aligned with team goals and deliver high-quality service to business clients.

What is the difference between Remote B2B Customer Service vs Remote Technical Support?

AspectRemote B2B Customer ServiceRemote Technical Support
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentClient communication, CRM tools, account managementTechnical issue diagnosis, remote troubleshooting tools
Employer & Industry UsageBusiness services, SaaS, B2B companiesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, B2B support jobsTechnical support roles, IT helpdesk jobs

Remote B2B Customer Service focuses on managing client relationships, addressing inquiries, and providing support for business clients. Remote Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications. While both roles serve business clients remotely, B2B Customer Service emphasizes communication and account management, whereas Technical Support centers on technical troubleshooting and problem resolution.

What job categories do people searching Remote B2B Customer Service jobs in Renton, WA look for? The top searched job categories for Remote B2B Customer Service jobs in Renton, WA are:
What cities near Renton, WA are hiring for Remote B2B Customer Service jobs? Cities near Renton, WA with the most Remote B2B Customer Service job openings:
Sr Business Development Manager, Amazon Pharmacy

Sr Business Development Manager, Amazon Pharmacy

Amazon

Seattle, WA • Remote

Full-time

This job post has expired today. Applications are no longer accepted.


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,921 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Application deadline: Jun 25, 2026
Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world's safest and fastest online pharmacy.


We are looking for a Sr Biz Dev Manager, B2B to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy.
#everydaybetter
Key job responsibilities
- Strategic Growth & Account Planning: Develop and execute strategic account plans that drive revenue growth and expand partnership scope;
- Own end-to-end strategy for partner program launches and optimization of existing programs, ensuring measurable ROI
- Relationship Management & Consultative Expertise: Build executive-level partner relationships, navigating complex and ambiguous situations to strengthen trust and maximize partnership value; serve as a trusted strategic advisor providing data-driven insights and tailored recommendations
- Client Advocacy & Cross-Functional Leadership: Champion the voice of the client internally, working cross-functionally with Product, Operations, Sales, and Leadership to ensure services evolve to meet partner and industry demands; influence without authority to remove barriers and enhance the partner experience
- Executive Communication & Risk Management: Deliver clear, compelling communications to partners and Amazon Pharmacy leadership including strategic business reviews and executive briefings; proactively assess risks and lead escalation management with a solutions-oriented approach
- Market Intelligence & Opportunity Development: Synthesize market trends, competitive dynamics, and partner feedback to inform internal roadmaps; identify and cultivate lead generation opportunities within existing partnerships to drive incremental revenue


What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US