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Remote B2B Customer Service Jobs in Racine, WI (NOW HIRING)

Cliftonlarsonallen

Senior Business Analyst

Milwaukee, WI · On-site +1

$91K - $117K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

CLA is a top 10 national professional services firm where our purpose is to create opportunities ... The Sr. IT Business Analyst will support and translate business needs into technical requirements ...

Directive

Meta Strategist (Remote US)

Milwaukee, WI · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... B businesses across Technology, Industrial, and Services markets. (Internal Title: Account ... Confirm lead routing is accurate within a CRM * Responsible for personal productivity and ...

ForgeFit

Remote Inside Sales Representative

Milwaukee, WI · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... customer-facing experience (B2B or fitness/health-related a plus) * Strong communication and ...

Lone Star Careers

Business Development

Milwaukee, WI · Remote

$69K - $150K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Directive

Paid Social Strategist (Remote US)

Milwaukee, WI · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... B businesses across Technology, Industrial, and Services markets. (Internal Title: Account ... Confirm lead routing is accurate within a CRM * Responsible for personal productivity and ...

Directive

Senior Meta Strategist (Remote US)

Milwaukee, WI · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... for B2B businesses across Technology, Industrial, and Services markets. (Internal Title: Senior ... Confirm lead routing is accurate within a CRM * Responsible for personal productivity and ...

Directive

Paid Social Manager (Remote US)

Milwaukee, WI · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... B businesses across Technology, Industrial, and Services markets. (Internal Title: Account ... Confirm lead routing is accurate within a CRM * Responsible for personal productivity and ...

Staples, Inc.

Customer Sales Account Manager

Burlington, WI · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

Customer Sales Account Manager

Old Mill Creek, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

HMG Careers

Remote Customer Service and Sales

Racine, WI · Remote

$69K/yr

  • Medical

  • Dental

Willingness to learn and be coached through structured training * Friendly, outgoing, and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsB2B Customer Service JobsRemote B2B Customer Service JobsRemote B2B Customer Service Jobs in Racine, WI

Remote B2B Customer Service information

See Racine, WI salary details

$9

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How much do remote b2b customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote b2b customer service in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is a remote B2B customer service representative?

A Remote B2B Customer Service representative is a professional who provides support and assistance to business clients from a remote location, often working from home. Their main responsibilities include addressing client inquiries, resolving issues, processing orders, and ensuring customer satisfaction for business-to-business (B2B) transactions. These representatives use digital communication tools like email, chat, and phone calls to interact with clients, manage accounts, and maintain strong business relationships. They are essential in helping companies retain clients and streamline operations without being physically present in an office.

What are the key skills and qualifications needed to thrive as a remote B2B customer service representative?

To thrive as a Remote B2B Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in business-to-business client relations, often supported by a high school diploma or equivalent. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and remote communication tools is typically required. Exceptional organizational skills, patience, and a proactive approach help build trust and maintain professional relationships with business clients. These skills ensure efficient issue resolution, client satisfaction, and long-term business partnerships in a remote, fast-paced environment.

What are some common challenges faced by remote B2B customer service representatives, and how can they be managed effectively?

Remote B2B Customer Service representatives often encounter challenges such as managing complex client inquiries across different time zones, maintaining clear communication without face-to-face interaction, and handling multiple accounts or platforms simultaneously. Effective time management, strong organizational skills, and proactive communication are key to overcoming these obstacles. Leveraging collaboration tools, participating in regular team check-ins, and seeking ongoing training can help representatives stay aligned with team goals and deliver high-quality service to business clients.

What is the difference between Remote B2B Customer Service vs Remote Technical Support?

AspectRemote B2B Customer ServiceRemote Technical Support
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentClient communication, CRM tools, account managementTechnical issue diagnosis, remote troubleshooting tools
Employer & Industry UsageBusiness services, SaaS, B2B companiesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, B2B support jobsTechnical support roles, IT helpdesk jobs

Remote B2B Customer Service focuses on managing client relationships, addressing inquiries, and providing support for business clients. Remote Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications. While both roles serve business clients remotely, B2B Customer Service emphasizes communication and account management, whereas Technical Support centers on technical troubleshooting and problem resolution.

What are popular job titles related to Remote B2B Customer Service jobs in Racine, WI?

For Remote B2B Customer Service jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Remote B2B Customer Service jobs in Racine, WI look for?

The top searched job categories for Remote B2B Customer Service jobs in Racine, WI are:

What cities near Racine, WI are hiring for Remote B2B Customer Service jobs?

Cities near Racine, WI with the most Remote B2B Customer Service job openings:

Remote B2B Customer Service jobs near you

Senior Business Analyst

Cliftonlarsonallen

Milwaukee, WI • On-site, Remote

$91K - $117K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

CliftonLarsonAllen rating

6.7

Company rating: 6.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

20th of 22 rated bookkeepers and accountants

Job description

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

Our Perks:

  • Flexible PTO (designed to offer flexible time away for you!)

  • Up to 12 weeks paid parental leave

  • Paid Volunteer Time Off

  • Mental health coverage

  • Quarterly Wellness stipend

  • Fertility benefits

  • Complete list of benefits here

CLA is currently seeking an Senior Business Analyst to join our growing Enterprise IT Team. The Sr. IT Business Analyst will support and translate business needs into technical requirements for modification, implementation, or conversion of business systems or processes. They also ensure all solutions support and conform to business needs and specifications. They will interact on a regular basis with other IT architects and team members, business users, Managers, and Principals. They will also work with external vendors. The position allows you the opportunity to work from home as well! The ideal candidate would enjoy collaborating with a team and contributing ideas, have the ability to work with multiple personality styles, and be solution driven. This opportunity provides growth, skill advancement and work life balance.

How you'll create opportunities in this role:

Project Planning:

Facilitate requirements elicitation sessions and walkthroughs with business and IT resources

Answer questions and clarify requirements for projects and enhancements during the estimation process

Produce timely and high-quality requirements-related work products, including requirement specifications, process flows, mock-ups and qualifications

Collaborate with other departments and IT to develop business cases associated with new project requests

Systems Support:

Develop knowledge to CLA core systems, applications and technical platforms

Plan, facilitate and execute system/functional testing and UAT for projects and enhancements

Understand the relationships, dependencies and impact of neighboring business functions

Coordinate tactical-related business requests for IT development enhancements

Technical Competencies:

Proficient in business process modeling/mapping (as-is and to-be), test planning, test case development and execution

Proficiency with Agile practices, Microsoft Office, Azure DevOps, and process mapping applications

As our ideal candidate, you have:

Experience: . 5 years of relevant experience required.

5 years of IT experience including software development processes, planning, facilitating, eliciting, documenting and managing business, functional and technical requirements

Education: Bachelor's degree required. Combination of education, training and experience may be accepted in lieu of degree.

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Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.


To view a complete list of benefits, click here.


What CliftonLarsonAllen employees say

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Benefits

Hours and flexibility

Workplace

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About CliftonLarsonAllen

Sourced by ZipRecruiter

CliftonLarsonAllen (CLA) is a leading professional services company based in Minneapolis, MN, US. CLA operates in the accounting industry and offers a broad range of products and services such as wealth advisory, outsourcing, audit, tax, and consulting services. The company was founded in 1953 with a merger between two firms, Clifton Gunderson and LarsonAllen, in 2012. Working in accordance with their mission to create opportunities for clients, people, and communities, they have established a presence across the US, serving privately held businesses, non-profits, and governmental entities. Recognized for their contributions, CLA has received accolades such as the Innovative Firm of the Year award.

Industry

Accounting services

Company size

5,001 - 10,000 Employees

Headquarters location

Minneapolis, MN, US

Year founded

2012

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