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Remote B2B Customer Service Jobs in Racine, WI (NOW HIRING)

Staples, Inc.

Customer Service Representative

Old Mill Creek, IL · On-site +1

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

Customer Service Representative

Pleasant Prairie, WI · On-site +1

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Demand.com

Marketing Director (Remote)

Milwaukee, WI · Remote

DemandFactor is a data-driven B2B growth and demand-generation company helping brands find, engage ... next customers. We run full-funnel programs across intent, ABM, content syndication, and ...

Afni, Inc.

Remote Customer Service Representative

Milwaukee, WI · Remote

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... to achieve the goals you set. We've been in business since 1936, so you can be sure the career you ... This position is for wireless customer service, so you will be handling mainly inbound calls from ...

ForgeFit

Remote Customer Service Specialist

Milwaukee, WI · On-site +1

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Our mission is to help our partners perform at their peak with reliable equipment and exceptional ...

TEKsystems

Customer Service Representative

Milwaukee, WI · Remote

$19 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... remote position. Application Deadline This position is anticipated to close on Aug 21, 2026. About ... We accelerate business transformation for our customers. Our expertise in strategy, design ...

Cliftonlarsonallen

Senior Business Analyst

Milwaukee, WI · On-site +1

$91K - $117K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

CLA is a top 10 national professional services firm where our purpose is to create opportunities ... The Sr. IT Business Analyst will support and translate business needs into technical requirements ...

Staples, Inc.

Customer Service Representative

Burlington, WI · Remote

$17 - $23/hr

Collaborate with internal business partners to maximize account potential and deliver an easy, seamless customer experience. * Conduct meaningful sales conversations with high-value customers to ...

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All JobsB2B Customer Service JobsRemote B2B Customer Service JobsRemote B2B Customer Service Jobs in Racine, WI

Remote B2B Customer Service information

See Racine, WI salary details

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How much do remote b2b customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote b2b customer service in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is a remote B2B customer service representative?

A Remote B2B Customer Service representative is a professional who provides support and assistance to business clients from a remote location, often working from home. Their main responsibilities include addressing client inquiries, resolving issues, processing orders, and ensuring customer satisfaction for business-to-business (B2B) transactions. These representatives use digital communication tools like email, chat, and phone calls to interact with clients, manage accounts, and maintain strong business relationships. They are essential in helping companies retain clients and streamline operations without being physically present in an office.

What are the key skills and qualifications needed to thrive as a remote B2B customer service representative?

To thrive as a Remote B2B Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in business-to-business client relations, often supported by a high school diploma or equivalent. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and remote communication tools is typically required. Exceptional organizational skills, patience, and a proactive approach help build trust and maintain professional relationships with business clients. These skills ensure efficient issue resolution, client satisfaction, and long-term business partnerships in a remote, fast-paced environment.

What are some common challenges faced by remote B2B customer service representatives, and how can they be managed effectively?

Remote B2B Customer Service representatives often encounter challenges such as managing complex client inquiries across different time zones, maintaining clear communication without face-to-face interaction, and handling multiple accounts or platforms simultaneously. Effective time management, strong organizational skills, and proactive communication are key to overcoming these obstacles. Leveraging collaboration tools, participating in regular team check-ins, and seeking ongoing training can help representatives stay aligned with team goals and deliver high-quality service to business clients.

What is the difference between Remote B2B Customer Service vs Remote Technical Support?

AspectRemote B2B Customer ServiceRemote Technical Support
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentClient communication, CRM tools, account managementTechnical issue diagnosis, remote troubleshooting tools
Employer & Industry UsageBusiness services, SaaS, B2B companiesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, B2B support jobsTechnical support roles, IT helpdesk jobs

Remote B2B Customer Service focuses on managing client relationships, addressing inquiries, and providing support for business clients. Remote Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications. While both roles serve business clients remotely, B2B Customer Service emphasizes communication and account management, whereas Technical Support centers on technical troubleshooting and problem resolution.

What are popular job titles related to Remote B2B Customer Service jobs in Racine, WI?

For Remote B2B Customer Service jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Remote B2B Customer Service jobs in Racine, WI look for?

The top searched job categories for Remote B2B Customer Service jobs in Racine, WI are:

What cities near Racine, WI are hiring for Remote B2B Customer Service jobs?

Cities near Racine, WI with the most Remote B2B Customer Service job openings:

Remote B2B Customer Service jobs near you

Business Development Manager - Americas

Associated Metal Forming Technologies

Milwaukee, WI • On-site, Remote

$100K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Business Development Manager - Americas- Northeast TerritoryReports To:Director of Sales, Americas (reporting to VP Sales, Americas)Department:Sales / Business DevelopmentLocation:Remote within assigned U.S. territory (Florida or Texas)Travel:Regular regional travel (typically 3-4 days per week)Type:Full-time, Individual ContributorABOUT AMFT
Associated Metal Forming Technologies (AMFT) is a global platform of precision manufacturing companies specializing in metal forming, stamping, coiling, machining, and assemblies.
We serve leading OEMs across aerospace & defense, medical devices, industrial, electronics, energy, and digital infrastructure. Backed by private equity, AMFT is investing in growth, expanding into new markets, and building a high-performance commercial team.
This is an opportunity to join early and help grow a $350M+ global platform.
ROLE PURPOSE
This is a front-line, customer-facing sales role focused on new business development.
You are expected to be in the field, meeting customers, identifying opportunities, and driving them through the pipeline to close.
This is not a strategy or management role. Success comes from consistent prospecting, frequent customer interaction, and disciplined execution.
You will represent the full AMFT platform - introducing customers to a broad range of manufacturing capabilities across multiple sites and technologies.
WHAT YOU'LL DO
New Business Development (Primary Focus)
  • Prospect and open new accounts within your territory
  • Schedule and conduct regular customer visits (plants, engineering teams, procurement)
  • Identify and qualify opportunities aligned with AMFT capabilities
  • Drive opportunities from first meeting through quote, sample, and award
  • Consistently build and maintain a healthy pipeline
  • Represent AMFT at trade shows and customer events
Account Expansion
  • Grow existing accounts by introducing additional AMFT capabilities
  • Cross-sell across multiple product lines and manufacturing processes
  • Build strong relationships with engineering, sourcing, and operations teams
Execution Discipline
  • Maintain accurate pipeline and activity in Salesforce
  • Log customer visits and opportunity updates consistently
  • Meet defined activity expectations (visits, meetings, pipeline creation)
  • Participate in regular pipeline reviews with leadership

WHAT SUCCESS LOOKS LIKE (FIRST 12 MONTHS)
  • Builds a strong pipeline of qualified opportunities
  • Consistently meets or exceeds activity expectations
  • Wins new business and opens new customer accounts
  • Demonstrates ability to sell across multiple AMFT capabilities
  • Becomes a trusted, credible presence with customers in the territory

WHAT WE'RE LOOKING FOR
Required
  • 5+ years of B2B sales experience in manufacturing or industrial environments
  • Proven track record of winning new business (hunter mindset)
  • Comfortable spending significant time in front of customers
  • Experience managing a full sales cycle for engineered or custom products
  • Strong discipline in pipeline management and CRM usage
  • Bachelor's degree or equivalent experience
Profile of Success
  • Restless and proactive - prefers being in front of customers vs. behind a desk
  • Naturally curious about how products are made and improved
  • Self-driven prospector who does not wait for direction
  • Competitive and results-oriented - takes ownership of wins and losses
  • Organized and disciplined in execution
Preferred
  • Experience selling metal components, engineered parts, or manufacturing solutions
  • Exposure to industries such as aerospace, medical, industrial, or electronics
  • Technical or engineering background

COMPENSATION & BENEFITS
  • Base salary $110-120,000 plus bonus potential
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid Time Off and company holidays

HOW YOU'LL BE MEASURED
  • New business wins (revenue and new accounts)
  • Pipeline growth and conversion rates
  • Customer activity and engagement levels
  • Cross-selling across AMFT capabilities
  • CRM discipline and forecast accuracy

WHAT MAKES THIS ROLE DIFFERENT
  • Ability to sell a broad manufacturing platform, not a single product
  • Direct exposure to leadership and visibility in a growing organization
  • Clear focus: find opportunities, win business, grow accounts

AMFT is an equal opportunity employer committed to building a diverse and inclusive team.
Associated Metal Forming Technologies
Your Partner for Precision Engineering & Manufacturing - In Any Market, At Any Moment

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