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Remote B2B Customer Service Jobs in Reedsburg, WI

FLAMBEAU, Inc.

Business Development Manager

Baraboo, WI · On-site +1

... services via a global manufacturing footprint. For over 75 years we've been a trusted partner by ... to stay engaged with customers. • Demonstrate strong organizational, strategical sales and ...

FLAMBEAU, Inc.

Inside Sales Specialist

Baraboo, WI · On-site +1

... Customer Service/Engineering/Quality/Credit and Operations. * Work with Sales Leadership to identify target prospects and coordinate business development activities with them. * Conduct outbound ...

HMG Careers

Remote Sales and Service Advisor

Portage, WI · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Effective Communication Skills: your ability to connect with others is crucial. * Sales or customer ...

HMG Careers

Remote Sales and Service Advisor

Wilton, WI · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Effective Communication Skills: your ability to connect with others is crucial. * Sales or customer ...

HMG Careers

Remote Sales and Service Advisor

La Valle, WI · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Effective Communication Skills: your ability to connect with others is crucial. * Sales or customer ...

HMG Careers

Remote Sales and Service Advisor

Endeavor, WI · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Effective Communication Skills: your ability to connect with others is crucial. * Sales or customer ...

HMG Careers

Remote Sales and Service Advisor

Yuba, WI · Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Effective Communication Skills: your ability to connect with others is crucial. * Sales or customer ...

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Remote B2B Customer Service information

See Reedsburg, WI salary details

$9

$17

$24

How much do remote b2b customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote b2b customer service in Reedsburg, WI is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.13 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote B2B Customer Service Representative, and why are they important?

To thrive as a Remote B2B Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in business-to-business client relations, often supported by a high school diploma or equivalent. Familiarity with CRM platforms (like Salesforce or Zendesk), ticketing systems, and remote communication tools is typically required. Exceptional organizational skills, patience, and a proactive approach help build trust and maintain professional relationships with business clients. These skills ensure efficient issue resolution, client satisfaction, and long-term business partnerships in a remote, fast-paced environment.

What are some common challenges faced by Remote B2B Customer Service representatives, and how can they be managed effectively?

Remote B2B Customer Service representatives often encounter challenges such as managing complex client inquiries across different time zones, maintaining clear communication without face-to-face interaction, and handling multiple accounts or platforms simultaneously. Effective time management, strong organizational skills, and proactive communication are key to overcoming these obstacles. Leveraging collaboration tools, participating in regular team check-ins, and seeking ongoing training can help representatives stay aligned with team goals and deliver high-quality service to business clients.

What is a Remote B2B Customer Service representative?

A Remote B2B Customer Service representative is a professional who provides support and assistance to business clients from a remote location, often working from home. Their main responsibilities include addressing client inquiries, resolving issues, processing orders, and ensuring customer satisfaction for business-to-business (B2B) transactions. These representatives use digital communication tools like email, chat, and phone calls to interact with clients, manage accounts, and maintain strong business relationships. They are essential in helping companies retain clients and streamline operations without being physically present in an office.

What is the difference between Remote B2B Customer Service vs Remote Technical Support?

AspectRemote B2B Customer ServiceRemote Technical Support
Required CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentClient communication, CRM tools, account managementTechnical issue diagnosis, remote troubleshooting tools
Employer & Industry UsageBusiness services, SaaS, B2B companiesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, B2B support jobsTechnical support roles, IT helpdesk jobs

Remote B2B Customer Service focuses on managing client relationships, addressing inquiries, and providing support for business clients. Remote Technical Support involves diagnosing and resolving technical issues, often requiring technical certifications. While both roles serve business clients remotely, B2B Customer Service emphasizes communication and account management, whereas Technical Support centers on technical troubleshooting and problem resolution.

What cities near Reedsburg, WI are hiring for Remote B2B Customer Service jobs? Cities near Reedsburg, WI with the most Remote B2B Customer Service job openings:
Remote B2B Customer Service jobs near you
Business Development Manager

Business Development Manager

FLAMBEAU, Inc.

Baraboo, WI • On-site, Remote

Full-time

Posted 12 days ago

Job description

Description
General Summary:
Flambeau, Inc. is a privately held, award winning Plastics News Top 100 Molder offering custom (contract manufacturing) and proprietary injection and blow molded products and services via a global manufacturing footprint. For over 75 years we've been a trusted partner by industry-leading OEMs across a wide range of market segments.
Essential Duties:
• Responsible for profitable growth through management of assigned book of business and new customers for all facilities in North America and Mexico.
• Ideal candidate will be a self-starter and have a strong attention to detail to stay engaged with customers.
• Demonstrate strong organizational, strategical sales and negotiation skills when interacting with new and existing customer base.
• Uncover and evaluate new contract manufacturing business opportunities presented to the company to ensure they meet the strategic sales goals for revenue, profit and growth.
• Review and approve the repricing of existing parts and programs as needed, while maintaining profitability goals and expectations.
• Develop customer relationship intimacy with key contacts and sourcing influencers.
• Schedule Business Review meetings with assigned Key Customer Accounts and monitor Customer Score Cards regularly.
• Provide timely and accurate inputs for the sales forecast process.
• Interact with internal cross-functional team members to ensure timely and accurate execution of programs.
• Other duties, as assigned.
Requirements
Education/Certification Requirements:
• Bachelor's Degree in Business or Engineering, or related field preferred. Will consider appropriate combination of education and related experience.
Experience & Skill Requirements:
• This is a Remote or Hybrid position.
• 3+ years Sales Experience in selling Injection molding, Blow-molding and/or contract manufacturing solutions. Talented candidates with successful experience in the managing large Key/Strategic accounts may also be considered.
• Proficient in Microsoft Office Applications, emphasis on Outlook, Excel, Word and PowerPoint as well as CRM system.
• ERP System experience, (Delmia/IQMS is a plus).
• Strong understanding of ISO Quality System standards and protocols.
• Knowledge and experience in the basics of Injection and Blow molding processes is preferred.
• Willing to travel as needed with overnight stays as required.
• Proficiency in managing and closing long sales cycles (12+ months).
Work Schedule/Overtime/Travel Requirements:
Travel as needed- Estimated 50%+

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