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Remote Avaya Ivr Developer Jobs (NOW HIRING)

Infosys Limited Digital

NiCE CXone Developer

... Remote, Charlotte, NC State / Region / Province Anywhere in the US and/or Remote, North Carolina ... ACD, IVR, WFM, QM, Analytics, Digital Channels. • Liaison with client, provide consulting for ...

Infosys Limited Digital

NiCE CXone Developer

... Remote, Charlotte, NC State / Region / Province Anywhere in the US and/or Remote, North Carolina ... ACD, IVR, WFM, QM, Analytics, Digital Channels. • Liaison with client, provide consulting for ...

PTP

Software Engineer - REMOTE

OR · Remote

Validate software releases for large multi-locale IVR applications * Write and execute SQL to make ... Fluent in java programming and be comfortable with stateful web applications Desired Experience

PTP

Software Engineer - REMOTE

CA · On-site +1

Validate software releases for large multi-locale IVR applications * Write and execute SQL to make ... Fluent in java programming and be comfortable with stateful web applications Desired Experience

RIT Solutions, Inc.

Project Manager - Genesys

Using technical understanding to ensure engineering milestones are achievable and aligned to ... Avaya, and IVR technologies experience (CPE). • Four or more years of relevant work experience ...

Mondo

ServiceNow Developer

Mclean, VA · Remote

$40 - $48/hr

Remote Start Date Is: Approximately 3 Weeks from offer Duration: 12 Month Contract Compensation ... Experience with IVR systems or contact center technologies * ServiceNow certifications (CSA, CAD, ...

Humana, Inc.

Director, Product Management

$238K - $249K/yr

... engineering, operations, contact center, analytics, CX, and UX teams to deliver best-in-class IVR ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

Director, Product Management

$238K - $249K/yr

... engineering, operations, contact center, analytics, CX, and UX teams to deliver bestinclass IVR ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

Director, Product Management

$238K - $249K/yr

... engineering, operations, contact center, analytics, CX, and UX teams to deliver bestinclass IVR ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

Director, Product Management

$238K - $249K/yr

... engineering, operations, contact center, analytics, CX, and UX teams to deliver bestinclass IVR ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

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How much do remote avaya ivr developer jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for remote avaya ivr developer in the United States is $68.91, according to ZipRecruiter salary data. Most workers in this role earn between $64.90 and $72.12 per hour, depending on experience, location, and employer.

What is a remote Avaya IVR developer?

Remote Avaya IVR Developers are professionals who design, develop, and maintain Interactive Voice Response (IVR) systems using Avaya technologies, working from a remote location. They create automated phone menus and workflows that help businesses efficiently handle customer calls. These developers use programming languages and Avaya-specific tools to customize and optimize call routing, self-service options, and integrations with other business systems. Their work is critical in improving customer experience and operational efficiency for companies using Avaya communication platforms.

What are the key skills and qualifications needed to thrive as a remote Avaya IVR developer?

To thrive as a Remote Avaya IVR Developer, you need strong programming skills in languages like Java or VXML, experience with telephony systems, and a background in computer science or a related field. Familiarity with Avaya Aura, Orchestration Designer, CTI integration, and relevant certifications such as Avaya Certified Implementation Specialist are typically required. Excellent problem-solving, communication, and self-management skills distinguish top performers in remote environments. These competencies ensure effective development, deployment, and maintenance of IVR solutions that meet business and customer needs.

What are some common challenges faced by remote Avaya IVR developers, and how can they be addressed?

Remote Avaya IVR Developers often encounter challenges related to collaborating with cross-functional teams and accessing secure environments for testing. Clear communication is key, so regular virtual meetings and detailed documentation help align project goals and requirements. Additionally, ensuring secure remote access to IVR systems and test environments is essential, often requiring coordination with IT and network security teams. Staying updated on Avaya platform updates and best practices through online resources and training can also help address technical challenges.
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Infographic showing various Remote Avaya Ivr Developer job openings in the United States as of September 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 100% Remote job distribution, with an average salary of $143,333 per year, or $68.9 per hour.

Junior Contact Center Developer

Remote

Sierra Systems, An Ntt Data Company
See more jobs at Sierra Systems, An Ntt Data Companyexternal

$75K - $130K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Junior Contact Center Developer

Date: Sep 9, 2026

Location: McKinney, TX, US

Company: NTT DATA Services

Req ID: 389618 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Junior Contact Center Developer Day to Day job duties include:

  • Develop and maintain contact center applications, integrations, and automation solutions.
  • Support contact center platforms, telephony systems, IVR workflows, call routing, and related technologies.
  • Assist in integrating contact center solutions with CRM, customer service, and backend business applications.
  • Develop and support REST APIs, data exchanges, and system integrations.
  • Create automation scripts using Python and other scripting technologies to improve operational efficiency.
  • Troubleshoot production issues and provide application support for business users.
  • Participate in testing, deployment, and release activities.
  • Monitor application performance and help identify opportunities for improvement.
  • Maintain technical documentation, support procedures, and knowledge articles.
  • Collaborate with business, operations, infrastructure, and vendor teams to deliver enhancements and resolve issues.

Basic Qualifications:

  • 3+ years of experience in software development, application support, or contact center technologies.
  • 3+ years of experience with Python, JavaScript, or similar programming languages.
  • Understanding of APIs, web services, and system integrations.
  • Basic knowledge of SQL and data management concepts.
  • Strong troubleshooting and analytical skills.
  • Excellent communication and customer service skills.

Preferred Qualifications:

  • Experience with contact center platforms such as Genesys, Amazon Connect, Five9, NICE CXone, or similar technologies.
  • Exposure to VoIP, PBX, IVR, call routing, or telephony integrations.
  • Experience with Node.js, REST APIs, and cloud-based applications.
  • Familiarity with AWS services, automation tools, and scripting technologies.
  • Knowledge of CRM platforms and customer support workflows.
  • Exposure to AI-powered customer service, chatbots, or voice automation solutions.

Technical Skills:

  • Python
  • JavaScript / Node.js
  • REST APIs
  • SQL Databases
  • Git / Source Control
  • Application Integration
  • Contact Center Technologies
  • Telephony & VoIP Fundamentals
  • Troubleshooting & Production Support

Key Competencies:

  • Customer-first mindset
  • Problem solving and analytical thinking
  • Collaboration and teamwork
  • Continuous learning
  • Strong attention to detail
  • Ability to work in a fast-paced environment

Education:

Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or related field.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $75,168.00 to $130,500.00. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

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