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Remote Avaya Ivr Developer Jobs (NOW HIRING)

PTP

Data Analyst - REMOTE

Austin, TX · On-site +1

Familiarity with IVR platforms and technologies (e.g., Genesys, Avaya, Nuance) * Knowledge of user experience (UX) design principles and human-computer interaction

PTP

IVR Architect - REMOTE

CA · On-site +1

Lead a team of 2-5 developers * Hands-on application development * Work closely with Project Manager to ensure on-time, quality delivery Requirements * 3+ years of IVR development experience * 5+ ...

Allwyn

Call Center Engineer (ACD Specialist)

$17.25 - $21.50/hr

Skills: • ACD person not PBX. • Avaya ACD experience preferred but at least one ACD platform ... IVR troubleshooting and basic design understanding • Trunking (SIP trunks) and toll fraud ...

Posted today

Miratech

Senior Amazon Connect Developer

$125K - $165K/yr

Design, develop, and maintain Amazon Connect contact flows, IVR solutions, and call routing ... Experience with legacy contact center platforms such as Genesys, Avaya, or Cisco. * Familiarity ...

Miratech

$105K - $138K/yr

Design, develop, and maintain Amazon Connect contact flows, IVR solutions, and call routing ... Experience with legacy contact center platforms such as Genesys, Avaya, or Cisco. * Familiarity ...

Miratech

Senior Amazon Connect Developer

Concord, NC · Remote

$105K - $138K/yr

Design, develop, and maintain Amazon Connect contact flows, IVR solutions, and call routing ... Experience with legacy contact center platforms such as Genesys, Avaya, or Cisco. * Familiarity ...

Krest Global Solutions

Senior Product Manager

Dallas, TX · On-site +1

$50 - $60/hr

Key Responsibilities · Lead the end-to-end migration of legacy contact center systems (e.g., Avaya ... IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management ...

Hudson Automotive Group

Telecom Analyst

Charleston, SC · On-site +1

Fully remote position.Candidates MUST reside in one of the following states: NC, SC, GA, FL, TN, OH ... or IVR systems preferred. * Familiarity with platforms such as Cisco, Avaya, RingCentral, or ...

PTP

DevOps Engineer - REMOTE

Newport Beach, CA · Remote

We are looking for a DevOps Engineer to help us design and deliver CX solutions that provide our ... Validate and deploy software releases for large multi-locale IVR applications * Write and execute ...

PTP

DevOps Engineer - REMOTE

CA · On-site +1

We are looking for a DevOps Engineer to help us design and deliver CX solutions that provide our ... Validate and deploy software releases for large multi-locale IVR applications * Write and execute ...

NICE

Sr AI-Driven Enterprise Support Engineer

OR · On-site +1

Seattle or Hybrid Preferred (Remote Considered) The Future of Enterprise Support Starts Here What ... NICE CXone, Genesys Cloud, Cisco, Five9, Avaya, Amazon Connect, or similar platforms * Technical ...

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How much do remote avaya ivr developer jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote avaya ivr developer in the United States is $68.91, according to ZipRecruiter salary data. Most workers in this role earn between $64.90 and $72.12 per hour, depending on experience, location, and employer.

What is a remote Avaya IVR developer?

Remote Avaya IVR Developers are professionals who design, develop, and maintain Interactive Voice Response (IVR) systems using Avaya technologies, working from a remote location. They create automated phone menus and workflows that help businesses efficiently handle customer calls. These developers use programming languages and Avaya-specific tools to customize and optimize call routing, self-service options, and integrations with other business systems. Their work is critical in improving customer experience and operational efficiency for companies using Avaya communication platforms.

What are the key skills and qualifications needed to thrive as a remote Avaya IVR developer?

To thrive as a Remote Avaya IVR Developer, you need strong programming skills in languages like Java or VXML, experience with telephony systems, and a background in computer science or a related field. Familiarity with Avaya Aura, Orchestration Designer, CTI integration, and relevant certifications such as Avaya Certified Implementation Specialist are typically required. Excellent problem-solving, communication, and self-management skills distinguish top performers in remote environments. These competencies ensure effective development, deployment, and maintenance of IVR solutions that meet business and customer needs.

What are some common challenges faced by remote Avaya IVR developers, and how can they be addressed?

Remote Avaya IVR Developers often encounter challenges related to collaborating with cross-functional teams and accessing secure environments for testing. Clear communication is key, so regular virtual meetings and detailed documentation help align project goals and requirements. Additionally, ensuring secure remote access to IVR systems and test environments is essential, often requiring coordination with IT and network security teams. Staying updated on Avaya platform updates and best practices through online resources and training can also help address technical challenges.
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Remote Avaya Ivr Developer jobs near you
Infographic showing various Remote Avaya Ivr Developer job openings in the United States as of August 2026, with employment types broken down into 82% Full Time, 2% Part Time, and 16% Contract. Highlights an 80% Physical, 6% Hybrid, and 14% Remote job distribution, with an average salary of $143,333 per year, or $68.9 per hour.

Data Analyst - REMOTE

PTP

Austin, TX • On-site, Remote

Full-time

Re-posted 11 days ago

Job description

Job Description
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Data Analyst to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
  • Analyze caller behavior data from IVR applications using SQL and Microsoft Excel
  • Design and develop custom Tableau reports to visualize caller behavior data, identify trends and areas for improvement
  • Collaborate with internal and external stakeholders to identify opportunities for improving the IVR experience based on analysis findings
  • Develop and maintain a deep understanding of IVR application functionality and user flows
  • Provide data-driven insights and recommendations to inform design decisions and improve overall caller experience

Requirements
  • Bachelor's degree in Information Systems, Computer Science, Statistics, or related field
  • 2+ years of experience in data analysis, preferably in an IVR or contact center environment
  • Experience with Tableau or other business intelligence tools is highly desirable
  • Proficiency in Microsoft Excel and SQL
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills

Desired Experience
  • Familiarity with IVR platforms and technologies (e.g., Genesys, Avaya, Nuance)
  • Knowledge of user experience (UX) design principles and human-computer interaction
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About PTP

Sourced by ZipRecruiter

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

Year founded

2004

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