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Remote Automotive Parts Manager Jobs in Minnesota

Optomec Inc

Support Manager

Saint Paul, MN · Remote

Experience with inventory/parts management and vendor coordination. * Certifications: ITIL Foundation or equivalent service management certification. Core Skills: * Remote leadership and team ...

Enara Health

Remote Exercise Specialist

Rochester, MN · On-site +1

$22 - $31/hr

Ability to work independently and manage remote coaching sessions effectively. * Empathy, patience ... parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing ...

Enara Health

Remote Exercise Specialist

Rochester, MN · Remote

$22 - $31/hr

Ability to work independently and manage remote coaching sessions effectively. * Empathy, patience ... parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing ...

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All JobsAutomotive Parts JobsRemote Automotive Parts Manager JobsRemote Automotive Parts Manager Jobs in Minnesota

Remote Automotive Parts Manager information

What does a remote automotive parts manager do?

A Remote Automotive Parts Manager oversees the inventory, ordering, and distribution of automotive parts for dealerships or repair shops, but does so from a remote location rather than on-site. Their responsibilities include managing supplier relationships, ensuring parts availability, processing orders, and maintaining accurate records. They often use specialized software to track stock levels and coordinate with service departments to meet customer needs. Strong communication and organizational skills are essential for success in this role.

What skills and qualifications are needed to be a remote automotive parts manager?

To thrive as a Remote Automotive Parts Manager, you need in-depth knowledge of automotive parts, inventory management, and sales processes, often backed by experience in automotive retail or a related certification. Familiarity with inventory management software, ERP systems, and online parts catalogs is typically required. Excellent organizational skills, problem-solving ability, and strong communication are crucial for managing remote teams and customer relationships. These skills ensure efficient operations, accurate inventory control, and high levels of customer satisfaction in a digital work environment.

How does a remote automotive parts manager coordinate with on-site teams?

As a Remote Automotive Parts Manager, clear and consistent communication with on-site service technicians, warehouse staff, and vendors is crucial. Managers often use inventory management software, video calls, and messaging platforms to track orders, resolve discrepancies, and monitor stock levels in real time. Building strong relationships with team members and establishing reliable processes helps prevent delays and ensures that the right parts are available when needed. Being proactive about potential supply chain disruptions and regularly reviewing inventory reports also play a key role in maintaining operational efficiency.

What is the difference between Remote Automotive Parts Manager vs Remote Automotive Service Advisor?

AspectRemote Automotive Parts ManagerRemote Automotive Service Advisor
Required credentialsExperience in parts inventory, automotive knowledge, certifications like ASECustomer service skills, automotive repair knowledge, certifications like ASE
Work environmentInventory management, supplier coordination, logisticsCustomer communication, appointment scheduling, repair recommendations
Employer usageAuto parts retailers, warehouses, online parts suppliersService centers, dealerships, repair shops

While both roles require automotive knowledge and certifications like ASE, the Remote Automotive Parts Manager focuses on inventory control, supplier relations, and logistics, whereas the Remote Automotive Service Advisor emphasizes customer interaction, repair advice, and service scheduling. Both roles are essential in the automotive industry but serve different functions within the service and parts supply chain.

Is being a remote automotive parts manager hard?

Being a remote automotive parts manager involves overseeing inventory, supplier relationships, and customer service remotely, which requires strong organizational, communication, and technical skills. The role can be challenging due to the need for effective remote coordination and problem-solving but often offers flexibility and independence. Success depends on familiarity with inventory management software and industry knowledge.

What are popular job titles related to Remote Automotive Parts Manager jobs in Minnesota?

For Remote Automotive Parts Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Automotive Parts Manager jobs in Minnesota look for?

The top searched job categories for Remote Automotive Parts Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Automotive Parts Manager jobs?

Cities in Minnesota with the most Remote Automotive Parts Manager job openings:

Remote Automotive Parts Manager jobs near you

Support Manager

Optomec Inc

Saint Paul, MN • Remote

Full-time

Re-posted 3 days ago

Job description

Description

Position Summary: Lead and manage field support operations and dispatch oversight without performing customer on-site visits. Own SLA performance, ticket lifecycle in Salesforce Service Cloud, technician coaching, vendor coordination, and customer-facing escalation communications handled remotely.

Key Responsibilities:


  • Oversee daily field operations: dispatch coordination, schedule management, monitor technician performance and on-site activity remotely.
  • Manage ticket lifecycle in Salesforce: ensure triage, accurate assignment, status updates, resolution      documentation, and timely closures.
  • Own SLA compliance and escalation processes; configure and enforce Milestones/Entitlements and automated alerts.
  • Interface with customers and stakeholders remotely for escalations, status updates, and major incidents      via phone/email/video.
  • Develop, document, and enforce SOPs, checklists, and field tooling best practices for technicians.
  • Coach, train, and evaluate field technicians; conduct performance reviews and drive first-time-fix improvements.
  • Oversee parts inventory and      vendor relationships; coordinate "waiting on parts" workflows and vendor SLAs.
  • Produce and present operational reports and dashboards (SLA compliance, MTTR, FTF rate, utilization, CSAT).
  • Lead post-incident reviews for P1/P2 incidents and implement corrective actions and knowledge-base updates.
  • Maintain safety, privacy, and compliance standards; ensure technicians follow on-site safety protocols.

Requirements

Required Qualifications:


  • 4+ years managing field service or technical support teams with      dispatch/field technicians.
  • Hands-on experience using      Salesforce Service Cloud (ticketing, flows, entitlements/milestones,      reports/dashboards).
  • Strong understanding of SLA      design/enforcement and escalation matrices.
  • Excellent remote customer-facing      communication skills; experience managing escalations virtually.
  • Proven coaching and      people-management skills.
  • Comfortable working remotely and      coordinating field activities without on-site customer visits.


Preferred Qualifications:


  • Experience with mobile field tools (Salesforce Mobile, Field Service Lightning).
  • Technical background in relevant equipment or systems serviced by your organization.
  • Experience with inventory/parts management and vendor coordination.
  • Certifications: ITIL Foundation or equivalent service management certification.


Core Skills:


  • Remote leadership and team development
  • Salesforce Service Cloud configuration & reporting
  • SLA management and escalation handling
  • Remote customer communication and stakeholder management
  • Analytical reporting and continuous improvement
  • Process documentation and knowledge management


Working Conditions:


  • No travel to customer sites. Occasional after-hours or on-call incident handling may be required.



To Apply: Submit resume and brief cover letter highlighting field service management experience and Salesforce Service Cloud expertise.

Apply