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Remote Automotive Field Service Engineer Jobs in California

RC Mowers

Field Service Technician

Bakersfield, CA · Remote

Diagnose and repair remote-operated mowers at customer sites using work orders, service procedures ... Share field insights with the technical team and flag opportunities to improve service processes ...

CARFAX

Regional Director - Field Service

Los Angeles, CA · On-site +1

$140K - $160K/yr

... remote Account Management team located in the West region. This team manages dealer accounts and ... Direct, field sales or account management experience required; automotive industry experience is a ...

Anton Paar

Field Service Representative

Sacramento, CA · On-site +1

$35.90 - $40.60/hr

As a Field Service Representative and key member of the West Region service team, you provide on ... Associate's degree in engineering or related technical field. * Availability for frequent overnight ...

ZEISS

Global Technical Escalation Engineer

Dublin, CA · On-site +1

... Field Service Engineers, Affiliates, and Distributors. * Provide support through ticketing systems, telephone, email, and remote login tools. * Address escalations on-site at domestic and ...

ZEISS

Global Technical Escalation Engineer

Dublin, CA · On-site +1

... Field Service Engineers, Affiliates, and Distributors. * Provide support through ticketing systems, telephone, email, and remote login tools. * Address escalations on-site at domestic and ...

Diebold Nixdorf

Field Service Technician

Burbank, CA · Remote

$22 - $26/hr

Paid Time Off The application window is expected to close September 30th 2026. #LI-DC1 #LI-Remote * Gains familiarity with Field Service Technician practices and procedures. * With guidance and / or ...

Diebold Nixdorf

Field Service Technician

Los Angeles, CA · Remote

$22 - $26/hr

Paid Time Off The application window is expected to close Sept 30th 2026. #LI-DC1 #LI-Remote * Gains familiarity with Field Service Technician practices and procedures. * With guidance and / or in ...

Diebold Nixdorf

Field Service Technician

Sacramento, CA · Remote

$22 - $28/hr

Paid Time Off The application window is expected to close August 30th, 2026. #LI-DC1 #LI-Remote * Gains familiarity with Field Service Technician practices and procedures. * With guidance and / or in ...

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Remote Automotive Field Service Engineer information

What skills and qualifications are needed to thrive as a remote automotive field service engineer?

To thrive as a Remote Automotive Field Service Engineer, you need a strong background in automotive engineering, diagnostics, and repair, typically supported by a relevant engineering degree or technical certification. Familiarity with diagnostic software, remote troubleshooting tools, and OEM-specific systems is essential for addressing vehicle issues remotely. Excellent communication, problem-solving, and self-management skills help you coordinate with clients and teams from a distance. These skills and qualities are crucial for delivering effective technical support, ensuring customer satisfaction, and maintaining high service standards in a remote work environment.

What is a remote automotive field service engineer?

Remote Automotive Field Service Engineers are professionals who provide technical support, maintenance, and repair services for automotive systems and equipment, often working from a remote location or traveling to customer sites. They diagnose issues, perform troubleshooting, and guide clients through repairs, sometimes using virtual tools or remote diagnostics. Their role is crucial in ensuring vehicles and automotive equipment operate efficiently, especially when on-site manufacturer support is not readily available. These engineers often work for automotive manufacturers, dealerships, or third-party service providers, combining technical expertise with strong customer service skills.

How does a remote automotive field service engineer typically collaborate with on-site teams and clients to resolve technical issues?

As a Remote Automotive Field Service Engineer, you'll often work closely with both on-site technicians and clients to diagnose and resolve complex vehicle issues. This collaboration usually involves virtual meetings, remote diagnostics, and providing step-by-step guidance using digital tools or video calls. Communication skills are essential, as you'll need to translate technical information clearly and ensure that on-site teams can implement your recommendations effectively. Building strong relationships with clients and team members is key to successful problem-solving and customer satisfaction.

What is the difference between Remote Automotive Field Service Engineer vs Mobile Automotive Technician?

AspectRemote Automotive Field Service EngineerMobile Automotive Technician
CertificationsASE certifications, relevant automotive certificationsASE certifications, relevant automotive certifications
Work EnvironmentRemote support, on-site visits, field serviceOn-site customer locations, mobile service vans
Employer & Industry UsageManufacturers, service providers, fleet companiesAuto repair shops, dealerships, service fleets

The Remote Automotive Field Service Engineer primarily provides remote technical support and occasional on-site service, often working with manufacturers or fleet companies. In contrast, Mobile Automotive Technicians perform hands-on repairs directly at customer locations using mobile service vans. Both roles require similar certifications and industry knowledge, but their work environments and daily tasks differ significantly.

What are the most commonly searched types of Automotive Field Service Engineer jobs in California? The most popular types of Automotive Field Service Engineer jobs in California are:
What are popular job titles related to Remote Automotive Field Service Engineer jobs in California? For Remote Automotive Field Service Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Automotive Field Service Engineer jobs in California look for? The top searched job categories for Remote Automotive Field Service Engineer jobs in California are:
What cities in California are hiring for Remote Automotive Field Service Engineer jobs? Cities in California with the most Remote Automotive Field Service Engineer job openings:
Remote Automotive Field Service Engineer jobs near you

Field Service Technician - Santa Maria/Santa Barbara/Ventura, CA

NCR Corporation

Santa Maria, CA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 hours ago

NCR Corporation rating

6.6

Company rating: 6.6 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

208th of 242 rated software companies

Job description

About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.
Position: Field Service Engineer - Santa Maria/Santa Barbara/Ventura, CA
Location: Santa Maria/Santa Barbara/Ventura, CA
POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY
  • Installation, maintenance, and repairs on equipment within an assigned territory to assure continuity of customer operations and high levels of customer satisfaction.
  • May be requested to work outside of assigned area as determined by projects, to cover for colleagues, and at times of demand peaks.
  • Ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and or in compliance with agreed upon Service Level Agreements (SLA).
  • Diagnose, repair, and replace components on any equipment supported by NCR Voyix including but not limited to Point of Sale, Self-service checkout, servers and other back office equipment, hand held terminals and associated peripherals.
  • Installation of new, or to upgrade existing equipment, in line with the Statement of Work (SOW).
  • Assisting in site preparation, including installation of cable, staging of equipment, and testing of equipment; may also perform required modular swaps and unit replacements.
  • Subject to required training and certification which may be required to work at height e.g., ladders, MEWP, and or use handheld power tools
  • Field Service Technician responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower.
  • Build working relationships with customers and develop informal communication channels with customer account at the local level
  • Represents NCR Voyix in a manner that reflects positively on the image and reputation of the company.
  • Performs periodic preventative maintenance on assigned products; Diagnoses problems, makes repairs, and replaces components or modules.
  • Responsible for all NCR Voyix assets that will be used in the delivery of customer services (i.e. tools, software, vehicles, documentation, and intellectual property), or as assigned by management
  • Maintain an appropriate parts inventory as well as parts record keeping.
  • Accurate and prompt reporting of calls and activity, as well as other reporting as required; Tracking and reporting all expenses incurred in the delivery of services, including telephone, private automobile, and/or public transportation.
  • Capturing detailed customer asset information and other data required to complete any invoicing or billing activities.
  • May be dispatched daily on a call-by-call basis or may establish his/her own daily schedule on the basis of automated reports to meet SLA
  • May require prolonged travel, carrying and lifting parts of varying weights (up to 50 lbs. or 25 kg); May require bending/squatting, walking/standing/sitting for prolonged periods;
  • Participate in the Shift Pattern for the operating area - this may include weekend and evening working as determined by the Customer Coverage and SLA requirements.
  • May be asked to participate in a night shift where 24 x 7 customer support is needed, additional allowance may payable, as per country guidelines; May include occasional Night working to support deployment projects
  • Work to achieve the Key Performance Indicators established on a routine basis in order to ensure high levels of customer satisfaction, superior quality outcomes, awareness and maintenance of cost and safe operations as highest priority.

BASIC QUALIFICATIONS
  • Clean Driving License required
  • High School Diploma or equivalent years of related experience
  • Basic Computer skills to include Windows OS navigation and basic familiarity with Microsoft Office suite
  • Experience in PC Hardware Maintenance and support. Works well with minimal supervision; Good problem-solving skills; Ability to pick up new skills quickly; Ability to work under pressure; Ability to meet deadlines and produce high quality work
  • Excellent interpersonal skills/customer relationship skills required.
  • High level of mechanical/electrical aptitude; Experience on maintaining computer hardware (Desktops, Servers, peripherals), routers, networks, switches, hubs required.
  • High level of personal integrity; Support and promote teamwork and cooperative effort.
  • Must have the ability to work a flexible schedule including nights, weekends, overtime, flex shifts, and on-calls.

PREFERRED QUALIFICATIONS
  • Associates degree / certifications in a Technology Field preferred.
  • Previous experience in NCR or similar equipment is a plus.
  • Recognised qualification within the Electronics or IT Domain preferred.
  • EPOS maintenance or install experience is preferred; Strong desktop hardware experience may be considered if EPOS experience is limited.

Offers of employment are conditional upon passage of screening criteria applicable to the job.
Salary Range:
$38,900.00 - $58,300.00
Offers of employment are conditional upon passage of screening criteria applicable to the job.
Full time employee benefits include:
  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • Vision Insurance
  • Short/Long Term Disability
  • Paid Vacation
  • 401k

EEO Statement
Integrated into our shared values is NCR Voyix's commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
"When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain."

What NCR Corporation employees say

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About NCR

Sourced by ZipRecruiter

NCR Corporation is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

Year founded

1884

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