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Remote As400 Jobs in Puerto Rico (NOW HIRING)

Customer Service Representative

Mayaguez, PR · Remote

$16 - $21.75/hr

Remote-NearShore Job Type: Full-time About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping ...

Remote As400 information

What is a Remote AS400?

A Remote AS400 job involves working with IBM's AS/400 (now IBM i) system from a remote location. Professionals in this role manage, develop, and support applications, databases, and infrastructure on the AS/400 platform. Typical responsibilities may include RPG programming, system administration, troubleshooting, and software maintenance. These jobs are common in industries like finance, healthcare, and manufacturing, where legacy IBM systems are still widely used.

What are the typical daily responsibilities of a Remote AS400 professional?

A Remote AS400 professional typically manages, supports, and maintains AS400 (IBM i Series) systems, ensuring high availability and performance for business-critical applications. Daily tasks often include troubleshooting system issues, applying software updates or patches, monitoring system health, and developing or modifying RPG programs. You may also interact regularly with users and other IT team members to gather requirements, resolve incidents, and support business initiatives. Since the role is remote, strong organizational skills and proactive communication are essential to keep projects on track and maintain effective collaboration.

What are the key skills and qualifications needed to thrive in the Remote AS400 position, and why are they important?

To thrive as a Remote AS400 professional, you need expertise in IBM iSeries/AS400 systems, RPG programming, and database management, often supported by relevant IT degrees or certifications. Familiarity with AS400 tools like IBM Navigator, CL programming, and experience in system administration or application development are typically required. Strong problem-solving abilities, self-motivation, and excellent remote communication skills help you collaborate effectively from a distance. These skills are crucial for efficiently maintaining, upgrading, and troubleshooting mission-critical enterprise systems in a distributed team environment.

What are the most commonly searched types of As400 jobs in Puerto Rico?

The most popular types of As400 jobs in Puerto Rico are:

What are popular job titles related to Remote As400 jobs in Puerto Rico?

For Remote As400 jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Remote As400 jobs in Puerto Rico look for?

The top searched job categories for Remote As400 jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Remote As400 jobs?

Cities in Puerto Rico with the most Remote As400 job openings:

Infographic showing various Remote As400 job openings in Puerto Rico as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% Remote job distribution.

Customer Service Representative

Firstsource

Mayaguez, PR • Remote

$16 - $21.75/hr

Full-time

Posted 8 days ago


Firstsource rating

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

28th of 71 rated call and contact centers


Job description

Work Location: Remote-NearShore

Job Type: Full-time

About Firstsource 

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.

We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.

Our clientele includes Fortune 500 and FTSE 100 companies.

Job Description:

Conduct outbound calls and/or campaigns when directed.

Thoroughly document all customer transactions in host system.

Adhere to scheduled shifts to ensure optimal phone coverage.

Ensure compliance to all regulatory guidelines.

Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.

Follow safety guidelines outlined by Illness and Injury Prevention Program.

Specific qualifications for this medical role include:

High School diploma or GED
1 Year Call Center Exp

Six months healthcare claims experience.

Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:Sitting for long periods of timeFlexibility of schedule especially when overtime is in placePrivate/secured room without distraction
Ability to multitask
Specific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change


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