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Remote Application Support Jobs in Washington, DC

Hathiant

Auto / Performance Tester

Herndon, VA · Remote

Remote Description AcisTek is seeking qualified professionals to support the Grants.gov Information ... Federal discretionary grants lifecycle, including funding opportunity posting, application package ...

Hathiant

Product Owner (O&M Escalation)​

Herndon, VA · Remote

Remote Description AcisTek is seeking qualified professionals to support the Grants.gov Information ... Federal discretionary grants lifecycle, including funding opportunity posting, application package ...

Hathiant

Product Owner (O&M Escalation)

Herndon, VA · Remote

Remote Description AcisTek is seeking qualified professionals to support the Grants.gov Information ... Federal discretionary grants lifecycle, including funding opportunity posting, application package ...

Hathiant

Sr Developer (Adobe Forms)

Herndon, VA · Remote

Remote Description AcisTek is seeking qualified professionals to support the Grants.gov Information ... Federal discretionary grants lifecycle, including funding opportunity posting, application package ...

Hathiant

Technical Writer / Business Analyst

Herndon, VA · Remote

Remote Description AcisTek is seeking qualified professionals to support the Grants.gov Information ... Federal discretionary grants lifecycle, including funding opportunity posting, application package ...

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Showing results 41-60

All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Washington, DC

Remote Application Support information

See Washington, DC salary details

$35.1K

$182.6K

$233.3K

How much do remote application support jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote application support in Washington, DC is $182,562.00, according to ZipRecruiter salary data. Most workers in this role earn between $118,900.00 and $232,200.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What are the most commonly searched types of Application Support jobs in Washington, DC? The most popular types of Application Support jobs in Washington, DC are:
What are popular job titles related to Remote Application Support jobs in Washington, DC? For Remote Application Support jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Remote Application Support jobs in Washington, DC look for? The top searched job categories for Remote Application Support jobs in Washington, DC are:
Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Washington, DC as of August 2026, with employment types broken down into 2% Internship, 65% Full Time, 21% Part Time, 2% Temporary, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $182,562 per year, or $87.8 per hour.

Auto / Performance Tester

Hathiant

Herndon, VA • Remote

Other

Posted 19 days ago

Job description

Salary: 105,000

Auto / Performance Tester


Location: Remote
Job: Auto / Performance Tester

Schedule:Full-time
Shift: Day Job
Potential for Remote Work: Remote

JOB DESCRIPTION

Description

AcisTek is seeking qualified professionals to support the Grants.gov Information Technology Services program for the U.S. Department of Health and Human Services, Office of Grants, Division of Information and Solutions. Grants.gov is a highly visible, public-facing federal shared service that provides a centralized platform for applicants to find and apply for federal discretionary grant opportunities and for federal agencies to post, manage, and process grant application packages.


The selected candidate will support the operation, maintenance, enhancement, modernization, security, performance, and user experience of the Grants.gov system. This work supports a mission-critical federal platform used by applicants, grantors, federal agencies, and partner systems across the grants lifecycle. Candidates should be comfortable working in a structured federal IT environment with strong emphasis on service continuity, stakeholder responsiveness, documentation, quality, security, accessibility, and disciplined delivery.


Ideal candidates will bring experience supporting federal IT programs, public-facing web applications, grants management systems, cloud-hosted environments, Agile/SDLC delivery, system operations, application support, testing, cybersecurity, communications, or related technical and program functions. Prior experience with Grants.gov, federal grants systems, HHS, government shared services, or high-volume public-sector platforms is strongly preferred. Preferred Grants.gov / Federal Grants Experience


Preferred experience includes one or more of the following:

  • Grants.gov, GrantSolutions, or other federal grants management platforms.
  • Federal discretionary grants lifecycle, including funding opportunity posting, application package creation, applicant submission, agency download, forms, validations, and acknowledgements.
  • Public-facing government websites or shared service platforms with large user communities.
  • System-to-system interfaces supporting applicant systems, grantor systems, partner systems, or external federal integrations.
  • Federal forms development, Adobe/XDP/PDF forms, XML schemas, web forms, form validation, and Section 508 accessibility.
  • HHS, OMB, GAO, OIG, congressional data calls, federal stakeholder reporting, or executive-level federal communications.
  • Federal cloud, ATO, POA&M remediation, vulnerability management, disaster recovery, and operational continuity.


Responsibilities include but are not limited to:

  • Design and execute performance testsincluding load, stress, volume, and endurance testing.
  • Analyze test resultsto identify bottlenecks, performance issues, and potential improvements.
  • Develop and implement performance test strategies and plansaligned with software requirements.
  • Automate performance test scriptsusing tools like LoadRunner, JMeter, Gatling, or Blazemeter.
  • Monitor system performance over timeto detect changes or potential issues affecting future performance.
  • Collaborate with cross-functional teamsto integrate performance considerations into the software development lifecycle.
  • Prepare detailed reportsand communicate findings to technical and non-technical stakeholders.

Education and Experience:

  • Bachelors degree in information technology, computer science, or related preferred.
  • Strong knowledge ofperformance testing tools(LoadRunner, JMeter, Gatling, Blazemeter) and scripting languages
  • Optional certifications may includeISTQB, CISA, CEH, or other QA/performance testing credentials
  • 5 years or more of related experience required.

Physical Requirements:


  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds