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Remote Application Support Jobs in Washington, DC

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$75K - $125K/yr

MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... Collaborate with cross-functional IT teams-including network, systems engineering, and application ...

kgs

Senior Technology Developer (REMOTE)

Chantilly, VA · On-site +1

$55.75 - $73.75/hr

The position is remote. This position requires the candidate to be able to obtain a Public Trust ... Application Support: * Support enterprise applications including:AI-powered analytics and ...

kgs

Senior Technology Developer (REMOTE)

Chantilly, VA · On-site +1

$55.75 - $73.75/hr

The position is remote. This position requires the candidate to be able to obtain a Public Trust ... Application Support: * Support enterprise applications including:AI-powered analytics and ...

KEYENCE

Field Application Engineer '27

Vienna, VA · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

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Showing results 21-40

All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Washington, DC

Remote Application Support information

See Washington, DC salary details

$35.1K

$182.6K

$233.3K

How much do remote application support jobs pay per year?

As of Sep 5, 2026, the average yearly pay for remote application support in Washington, DC is $182,562.00, according to ZipRecruiter salary data. Most workers in this role earn between $118,900.00 and $232,200.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

More about Remote Application Support jobs

What are the most commonly searched types of Application Support jobs in Washington, DC?

The most popular types of Application Support jobs in Washington, DC are:

What are popular job titles related to Remote Application Support jobs in Washington, DC?

For Remote Application Support jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Remote Application Support jobs in Washington, DC look for?

The top searched job categories for Remote Application Support jobs in Washington, DC are:

Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $182,562 per year, or $87.8 per hour.

PeopleSoft Technical/Functional Human Resource App Support Lead

Sierra-Cedar

Washington, DC • Remote

Full-time

Medical, Life, Retirement

Re-posted 5 days ago

Key responsibilities

  • Provide expert troubleshooting for functional and technical issues in a PeopleSoft HR application support environment.

  • Develop business requirements and technical specifications, and perform migrations of objects between databases.

  • Facilitate client functional and technical design sessions, and execute or support user acceptance testing for application enhancements and upgrades.

Job description

Company Description

Sierra-Cedar delivers industry-focused client solutions including deployment, management, and optimization of enterprise applications and technology. We offer a competitive benefits package including 401(k), Health, Disability, and Life. Sierra-Cedar is an Equal Opportunity Employer.

Job Description

Sierra-Cedar is seeking a bright and motivated PeopleSoft Technical/Functional Human Resource Application Support Lead in the Vienna, VA area. Candidates should live in the Washington, DC, Northern VA or Maryland area and within a reasonable driving distance from the client offices in Vienna, VA. Candidates will primarily work remotely, with occasional travel to the client offices for face to face meetings.

Qualifications

REQUIRED PEOPLESOFT SKILLS
Minimum of 8 years PeopleSoft experience, and 10 years in Information Technology
PeopleSoft 9.2 experience
Complete understanding of technical aspects of the PeopleSoft application
REQUIRED TECHNICAL SKILLS
Provide expert troubleshooting for isolating functional / technical problems in a production support environment
Strong PeopleTools skills, including Application Designer, Application Engine, and PeopleCode
Working knowledge of the full application lifecycle
Must have good written and oral communication skills. Candidate should be able speak with DBA's, PeopleSoft Administrators, and developers regarding technical matters, and be able to explain issues in plain language for functional team members
Produce business requirements and technical specification documentation for development requests
Strong SQL skills, ability to write and execute advance SQL (preferably Oracle database)
Experience with Integration Broker / App Messaging
Ability to Create PS Queries
Ability to write reports in BI Publisher
Have knowledge of PeopleSoft security
Develop application solutions per client specifications
Perform migrations of objects between databases
Provide quality formal and informal documentation consistent with client standards
REQUIRED FUNCTIONAL SKILLS
Functional knowledge is desired in the following HRMS modules: Candidate Gateway, Talent Acquisition Manager, Core Human Resources, Benefits and Benefits Administration, eBenefits, Time and Labor, Payroll for North America, Performance Management, Profile Management, Employee and Manager Self Service
Provide functional expertise to the client for any of the modules listed
Work with the client to clean up data issues in any of the modules listed
Facilitate client functional and technical design requirement sessions
Execute unit tests or facilitate user acceptance testing for application enhancements and patching or upgrades
LEADERSHIP SKILLS
Communicates clearly and effectively with client and Sierra-Cedar team members and management
Provides work effort coordination between remote and onsite resources utilizing regularly scheduled conference calls, web sessions, and meetings as required
Maintains an effective relationship with the client, team members and management - a true team player
Provides input in the development of tools and processes to help increase team productivity
Takes initiative and works independently
Displays effective analytical and organizational skills
Effectively manages scope and client expectations on individual assignments
Follows through on all assignments and takes ownership of client issues
Seeks innovative ways to improve the process of delivering solutions that exceed the client's expectations

Additional Information

OTHER
Previous experience with financial institutions is a plus
This position may require some after hours on-call support as needed
TRAVEL
This position is local to the Vienna, VA area. Candidates may work remotely the majority of the time, but must live within a reasonable driving distance for occasional site visits.

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