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Remote Application Support Jobs in Toronto, ON (NOW HIRING)

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All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Toronto, ON

Remote Application Support information

See Toronto, ON salary details

$22.4K

$77.1K

$143.2K

How much do remote application support jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote application support in Toronto, ON is $77,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,397.00 and $90,185.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What are the most commonly searched types of Application Support jobs in Toronto, ON? The most popular types of Application Support jobs in Toronto, ON are:
What are popular job titles related to Remote Application Support jobs in Toronto, ON? For Remote Application Support jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Remote Application Support jobs in Toronto, ON look for? The top searched job categories for Remote Application Support jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Remote Application Support jobs? Cities near Toronto, ON with the most Remote Application Support job openings:
Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $77,103 per year, or $37.1 per hour.

Digital Health Student

Hamilton Health Sciences

Hamilton, ON • Remote

Part-time

Posted 2 days ago

New

Job description

Remote Symptom Monitoring Equipment Biomedical Services Intern will participate in initiatives across Health Information Technology Services (HITS) portfolio which includes informatics and solution delivery, application support, data analytics, security and infrastructure and biotechnologies. This exciting opportunity is available for motivated individuals with knowledge of information technology and the intersection with clinical and business policies and processe. Remote Symptom Monitoring Equipment Biomedical Services Intern will be a key member of HITS and will closely work with its members and members of the HHS virtual care teams.  They use their knowledge of health care processes, informatics principles and processes, and health informatics tools to assist both clinical colleagues and the information technology groups to achieve common aims. They work collaboratively with health-care and information technology professionals, project managers, as well as clients and vendors to develop biomedical service  tools to promote to improve efficiency, reduce costs and enhance the quality of patient care. They will support remote symptom monitoring device management, which may include, but may not be limited to: labelling of components, preparation of kits, tracking the location of delivered and returned kits, cleaning the components of returned kits, submitting HITS tickets to have date wiped from returned devices, and preparation of shipping labels for kit delivery to patients and alternate hospital sites, and, retrievals as required. They will contact patients to arrange pick up times as needed. They will monitor and order equipment accessories and parts as required to maintain a fleet of remote symptom monitoring equipment. As well, participating in USER testing implementation for new virtual care opportunities. Participating in evaluation projects to elicit patient satisfaction with virtual care. Directly reporting to the Biomedical Services Manager and working collaboratively and supporting with other activities with virtual care programs when delegated by the Operational Clinical Leader and/or Manager. Further, they may be asked to develop stakeholder needs assessments for education content and strategies and participate in implementation and evaluation of education programs.

Bachelor's degree in a health of science-related discipline, or an equivalent combination of education and experience. Master's degree in progress is preferred.
Demonstrated ability to analyze and participate in the redesign of complex clinical process
Demonstrated expertise with Microsoft products
Demonstrated ability to utilize initiative, vision, independent thinking and creative problem-solving abilities to implement project plans
Demonstrated proficiency in time management, ability to work effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner
Demonstrated ability to relate and work with employees at all levels of organizations in the health care field.
Demonstrated commitment to the Mission, Vision and Values of HHS and its partners
Demonstrated proficiency in leadership and facilitation skills
Demonstrated comprehensive knowledge of project management principles and methodologies and ability to implement a corporate methodology as well as coach team members on these skills
Demonstrated an understanding of the data interrelationships and dependencies among the various health information systems e.g. decision support systems, electronic health records, order entry, etc.
Demonstrated commitment to continuing education, professional development and life-long learning
Demonstrated ability to initiate and model positive changes

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