Remote Application Support Jobs in Needham, MA (NOW HIRING)

Develop new and support existing applications used by Bright Horizons internal users as well Bright Horizons external clients and client employees. Through a variety of means, the Software Developer will translate business and technical requirements into business systems.

Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-qualitychild care, elder care, and educational support. Our workplace reflects this commitment-with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being.Whether you're caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons,you're the difference.

This is a remote role in the United States.

What you will be doing:

• Design system enhancements and business process changes geared to drive best practices that improve efficiency of staff, accuracy of results, and usefulness of data.

• Critically evaluate business requirements, providing alternative solutions where applicable.

• Work in conjunction with outside vendors in a shared development environment

• Work with Application Support, QA, and development to support application issues, changes and modifications

• Proactively identify ways in which system and process changes can improve efficiency of key users, customer service, accuracy of results, and/or completeness of data.

• Act as a change agent to help ensure that the newly implemented system/process enhance the success of the project and increase the project's chance of meeting the business needs

• Provide updates and feedback to manager on progress of development.

• Provide details to project manager and project team regarding updates, schedules and issues

• Deliver engaging, informative, well-organized presentations that are effectively tailored to the intended audience.

• Resolve and/or escalate issues in a timely fashion.

Minimum Qualifications:

• Bachelor's degree in Computer Science or related field. 3+ additional years of experience would be considered in lieu of the applicable degree.

• 3+ years of related work experience in .net web application development and/or Microsoft dynamics development using Plugins, Power automate, JavaScript, etc.

Preferred Qualifications:

• Strong communication skills are essential. Individual must be comfortable working with a variety of user groups at all levels within the organization

• Strong analytical skills and critical thinking to analyze problems, document needs and communicate these needs to a variety of audiences.

• The individual must have a proven ability to understand business requirements in a variety of functional areas and the flexibility to adapt to new and changing information.

• Ability to prioritize and manage many competing priorities and thrive in a fast paced environment.

• Ability to work in a virtual collaborative environment

• Experience developing in D365 using configuration, customizations, Javascript, Plugins, PowerAutomate is required.

• ASP.Net MVC framework experience is preferred.

• Well versed in writing clean HTML, CSS, JavaScript. jQuery experience is a plus.

• Skilled in using Microsoft SQL Server. Writing optimized SQL and following best practices for relational databases.

• Entity framework experience is a plus.

• Experience with maintaining and improving to an existing codebase, focusing on improving performance, scalability and user experience.

• Experience supporting Dynamics based applications in L2/L3 support capacity preferred.

• Familiar with Scrum / Agile methodologies.

• The individual must have a strong customer service philosophy and skills; thrive in a team environment as well as in an individual setting; demonstrate impeccable organization, attention to detail and follow-up skills; have a willingness to take on new projects; be a self-starter, highly motivated, results-driven and goal-oriented, comfortable setting aggressive goals and exceeding them.

At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.

Bepart of a community where people grow, futures are shaped, and lives are changed. We offer the rewards, opportunities, and support you deserve because making a difference goes both ways. We're changing the world of work and family, and it starts with you. At Bright Horizons,you're the difference.

Theannual salary for this position is between$113,000 - $141,000. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business ororganizational factors.

Life at Bright Horizons:

At Bright Horizons, you're more than your job title -you're the difference. Whether you're nurturing a child's first steps or supporting the systems behind the scenes, your work creates real impact. We're a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future - for yourself and for others.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.