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Remote Technical Jobs in Needham, MA (NOW HIRING)

Turnblock.io

Technical Lead Remote (Web3)

Boston, MA · Remote

$100K - $250K/yr

... technical stakeholders. Benefits * Competitive Salary & Stock Options * Company-Paid Healthcare * 401(k) Plan * Unlimited PTO * Fully Remote Work Environment * Opportunities for Career Growth

florrent

Field Applications Engineer

Boston, MA · On-site +1

You will be responsible for providing on-site and remote technical support to customers, creating and maintaining technical documentation relevant to florrent products, and assist with design and ...

Turnblock.io

Technical Lead Remote (Web3-DeFi)

Boston, MA · Remote

$100K - $250K/yr

... technical stakeholders. Benefits * Competitive Salary & Stock Options * Company-Paid Healthcare * 401(k) Plan * Unlimited PTO * Fully Remote Work Environment * Opportunities for Career Growth

Exemplar Companies

Senior Solutions Architect

Boston, MA · Remote

$130K - $160K/yr

Experience leading distributed or remote technical teams. What We're Looking For * Strategic thinker with strong technical expertise. * Self-starter who thrives in an entrepreneurial environment.

Exemplar Companies

Senior Solutions Architect

Boston, MA · Remote

$130K - $160K/yr

Experience leading distributed or remote technical teams. What We\'re Looking For * Strategic thinker with strong technical expertise. * Self-starter who thrives in an entrepreneurial environment.

Namyan LLC

Technical Business Analyst - Remote

Boston, MA · Remote

$50 - $52/hr

Technical Business Analyst Duration: 12 Months Work: Remote Job Summary: We are seeking a highly skilled Technical Business Analyst with strong experience in the Banking, Financial Services, and ...

Booz Allen Hamilton, Inc.

Technical Writer

Lexington, MA · On-site +1

$69K - $158K/yr

Remote Work: Hybrid Job Number: R0241561 Location: Lexington,MA,US Share job via: Share Technical Writer The Opportunity: Write and edit technical documentation, user manuals, and sales and training ...

Thrive

Systems Engineer

Foxboro, MA · On-site +1

$45K - $65K/yr

Position Overview This role provides first-contact remote technical support for network, server, and end-user systems. As the first point of contact for clients, you will be responsible for ...

Thrive

Systems Engineer

Foxboro, MA · Remote

Position Overview This role provides first-contact remote technical support for network, server, and end-user systems. As the first point of contact for clients, you will be responsible for ...

Genetec

Field Engineer

Boston, MA · Remote

Act as a primary on-site and remote technical point of contact for key projects to Genetec's partners * Develop and maintain a strong relationship with new and existing customers * Develop and ...

Genetec

Field Engineer

Boston, MA · On-site +1

Act as a primary on-site and remote technical point of contact for key projects to Genetec's partners * Develop and maintain a strong relationship with new and existing customers * Develop and ...

parcelLab

Technical Support Specialist

Boston, MA · On-site +1

Technical Support Specialist About the job At parcelLab, we're reshaping how the world's leading ... Remote-friendly culture with flexible work environment * Collaborative, inclusive, and ambitious ...

Sail Biomedicines

Sr. Engineer, Drug Product

Cambridge, MA · On-site +1

$130K - $150K/yr

Provide person-in-plant or remote technical support Process Modeling & Data Analysis * Develop and maintain process models for mass balance, IPCs/IPTs, and process parameters. Use process models to ...

KEYENCE

Field Application Engineer '27

Woburn, MA · On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

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Showing results 1-20

All JobsTechnical JobsRemote Technical JobsRemote Technical Jobs in Needham, MA

Remote Technical information

See Needham, MA salary details

$32.7K

$170.3K

$224.4K

How much do remote technical jobs pay per year?

As of Jul 29, 2026, the average yearly pay for remote technical in Needham, MA is $170,320.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,400.00 and $223,300.00 per year, depending on experience, location, and employer.

What is the difference between Remote Technical vs Remote Software Developer?

AspectRemote TechnicalRemote Software Developer
Required CredentialsTechnical certifications, IT-related degreesComputer science degree, coding certifications
Work EnvironmentRemote, often in IT support or technical rolesRemote, focused on coding and software development
Employer & Industry UsageIT services, tech companies, support teamsSoftware companies, tech startups, app development
Common Search & ComparisonOften compared for technical skills and remote workFocuses on coding skills and software projects

Remote Technical roles typically involve providing technical support, troubleshooting, or IT services remotely, requiring certifications and technical knowledge. Remote Software Developers focus on coding, building applications, and software solutions, often with programming certifications. Both roles are remote and tech-focused but differ in daily tasks and skill sets.

What Are Remote Technical Jobs?

Remote technical jobs are found in both technical support and IT as well as programming and software development. Common titles include remote computer programmer, software developer, and IT support engineer. As a virtual computer programmer, your responsibilities include writing programs using various computer languages, testing and debugging programs, using code libraries, and expanding and updating an existing program. As a software developer, your duties are to produce efficient and clean code, troubleshoot, upgrade, and debug existing software, and create technical documentation for reporting and reference. As an IT support engineer, you find solutions for hardware and software problems, track computer system problems, help customers to understand any issues they experience, and properly log all cases.

What are some common challenges faced by Remote Technical professionals, and how can they be effectively managed?

Remote Technical professionals often encounter challenges such as maintaining clear communication with team members across different time zones, staying updated with rapidly evolving technologies, and managing work-life boundaries while working from home. To address these, it's important to leverage collaboration tools (like Slack or Zoom), establish regular check-ins with the team, and set a structured daily routine. Additionally, dedicating time for professional development and ensuring a dedicated workspace can help improve productivity and work satisfaction.

What are Remote Technical jobs?

Remote Technical jobs refer to positions in the technology sector that can be performed from any location outside of a traditional office setting, often from home. These roles commonly include software development, IT support, system administration, and technical consulting. Employees interact with teams and clients via digital communication tools and are expected to manage their tasks independently while maintaining high technical standards. Remote Technical jobs offer flexibility and can help companies access a broader talent pool.

What are the key skills and qualifications needed to thrive as a Remote Technical Support Specialist, and why are they important?

To excel as a Remote Technical Support Specialist, you need a solid understanding of troubleshooting, networking, and technical problem-solving, typically supported by relevant IT certifications or a degree in computer science. Familiarity with remote support tools, ticketing systems, and diagnostic software like TeamViewer, Zendesk, or ServiceNow is commonly required. Strong communication, patience, and customer service orientation are essential soft skills for explaining solutions and building rapport with users remotely. These competencies ensure efficient resolution of technical issues, maintain high customer satisfaction, and support smooth business operations from a distance.
More about Remote Technical jobs
What are the most commonly searched types of Technical jobs in Needham, MA? The most popular types of Technical jobs in Needham, MA are:
What job categories do people searching Remote Technical jobs in Needham, MA look for? The top searched job categories for Remote Technical jobs in Needham, MA are:
What cities near Needham, MA are hiring for Remote Technical jobs? Cities near Needham, MA with the most Remote Technical job openings:
Remote Technical jobs near you
Infographic showing various Remote Technical job openings in Needham, MA as of July 2026, with employment types broken down into 81% Full Time, and 19% Contract. Highlights an 100% Remote job distribution, with an average salary of $170,320 per year, or $81.9 per hour.

Security Systems Engineer - Remote Support

BCM Controls Corporation

Woburn, MA • On-site, Remote

$45 - $55/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Company: BCM Controls / Comfort Systems USA
Location: Woburn, MA
Job Type: Full-Time
Schedule: Monday-Friday, standard business hours; on-call rotation and occasional after-hours support may be required
Pay: $45.00 - 55.00 per hour
Work Location: Inoffice, with remote technical support responsibilities
Job Summary
BCM Controls is seeking a Security Systems Engineer - Remote Support to provide advanced technical support, troubleshooting, configuration, maintenance, and consultation for electronic security systems.
This role supports both customers and internal teams across access control, video surveillance, intrusion detection, intercom, visitor management, and integrated security platforms. The ideal candidate has strong troubleshooting skills, excellent customer service skills, and hands-on experience supporting multiple security manufacturers and software platforms.
Responsibilities
  • Provide remote technical support to customers and field technicians by phone, email, remote desktop, and VPN
  • Diagnose and resolve hardware, software, network, and system integration issues
  • Troubleshoot access control panels, card readers, door hardware, cameras, video servers, intrusion panels, and related devices
  • Perform root cause analysis and document findings, corrective actions, and resolutions
  • Complete system health checks, upgrades, firmware updates, and preventive maintenance reviews
  • Configure users, permissions, schedules, alerts, reports, and system integrations
  • Serve as a trusted technical resource for customers, field technicians, project managers, and internal teams
  • Create detailed service notes, troubleshooting records, and resolution documentation
  • Support system commissioning, maintenance, upgrades, training, and project support as needed
  • Participate in an on-call support rotation and emergency response activities as required

Systems and Technologies Supported
Experience with one or more of the following is strongly preferred:
  • Access Control: C• CURE 9000, Genetec, LenelS2, S2 NetBox, Brivo, Security Expert, DSX, Avigilon Alta
  • Video Management Systems: Milestone XProtect, Genetec, Avigilon Control Center, Eagle Eye Networks, ExacqVision
  • Intrusion detection systems
  • Intercom systems
  • Visitor management platforms
  • Cloud-based security platforms
  • Windows Server environments
  • TCP/IP networking
  • VPN and remote access tools

Qualifications
  • 3-5 years of experience supporting electronic security systems
  • Strong knowledge of access control, video surveillance, and intrusion systems
  • Understanding of Windows Server environments and TCP/IP networking
  • Ability to troubleshoot hardware, software, network, and integration issues
  • Strong communication, documentation, and customer service skills
  • Ability to manage multiple priorities and work independently
  • Strong attention to detail and follow-through

Preferred Experience
  • Enterprise security platform experience
  • SQL database knowledge
  • VMware or Hyper-V experience
  • Security manufacturer certifications
  • Cloud-hosted security application support experience
  • Experience supporting field technicians or customers in a service environment

Why Join BCM Controls?
BCM Controls is part of Comfort Systems USA, a leading provider of building technology and mechanical services. We offer a collaborative team environment, steady work, and the opportunity to support complex security systems across a wide range of customer sites.
Benefits
Eligible employees may receive a competitive benefits package, including:
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and paid holidays
  • Life and disability insurance
  • Employee Assistance Program
  • Career development and training opportunities

Equal Opportunity Employer
BCM Controls / Comfort Systems USA is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law.
Apply Today
If you are an experienced security systems professional with strong troubleshooting skills and a customer-focused approach, we encourage you to apply.

Apply