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Remote Application Support Jobs in Lexington, MA

YO AI Labs

SolidWorks Expert - Remote

Boston, MA · Remote

$40 - $130/hr

Review and audit CAD models for dimensional accuracy, tolerance application, manufacturability, and ... Develop and maintain clear engineering documentation to support design revisions and AI model ...

YO AI Labs

SolidWorks Expert - Remote

Boston, MA · Remote

$40 - $130/hr

Review and audit CAD models for dimensional accuracy, tolerance application, manufacturability, and ... Develop and maintain clear engineering documentation to support design revisions and AI model ...

YO AI Labs

SolidWorks Expert - Remote

Boston, MA · Remote

$40 - $130/hr

Review and audit CAD models for dimensional accuracy, tolerance application, manufacturability, and ... Develop and maintain clear engineering documentation to support design revisions and AI model ...

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Showing results 41-60

All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Lexington, MA

Remote Application Support information

See Lexington, MA salary details

$34.8K

$181.1K

$231.4K

How much do remote application support jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote application support in Lexington, MA is $181,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $118,000.00 and $230,300.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

More about Remote Application Support jobs

What cities near Lexington, MA are hiring for Remote Application Support jobs?

Cities near Lexington, MA with the most Remote Application Support job openings:

Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Lexington, MA as of August 2026, with employment types broken down into 78% Full Time, 12% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $181,102 per year, or $87.1 per hour.

Remote Vacation Planning Advisor

Destination Careers

Boston, MA • On-site, Remote

$25K - $70K/yr

Full-time, Part-time

Re-posted 14 days ago

Job description

Job Title: Remote Vacation Planning Advisor
Location: Remote (U.S.)
About the Role:
Do you love helping others plan incredible getaways? Join Destination Knot as a Remote Vacation Planning Advisor where you'll match clients with dream destinations, book accommodations, and deliver white-glove service from start to finish.
Key Responsibilities:
  • Guide clients in booking custom vacation packages.
  • Recommend top-rated hotels, activities, and travel enhancements.
  • Use supplier portals to secure bookings and manage payments.
  • Handle client communication with professionalism and enthusiasm.
  • Stay up to date on seasonal travel trends and industry updates.
  • Attend virtual trainings and supplier webinars.

Ideal Candidate:
  • Strong communication and people skills.
  • Tech-savvy and able to learn booking tools quickly.
  • Passionate about travel, culture, and customer service.
  • Prior experience in retail, hospitality, or sales is a plus.

$25,000 - $70,000 a year
Choose your own schedule-work remotely full-time or part-time.
Travel discounts and access to FAM trips.
Onboarding support and training provided.
How to Apply:
If you're passionate about travel and eager to start a rewarding career in the industry, we'd love to hear from you! Apply now to join our team.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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