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Remote Application Support Jobs in Laurel, MD (NOW HIRING)

KEYENCE

Field Application Engineer '27

Vienna, VA · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

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Showing results 21-40

All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Laurel, MD

Remote Application Support information

See Laurel, MD salary details

$30.7K

$159.8K

$204.2K

How much do remote application support jobs pay per year?

As of Aug 9, 2026, the average yearly pay for remote application support in Laurel, MD is $159,813.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,100.00 and $203,200.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What are the most commonly searched types of Application Support jobs in Laurel, MD? The most popular types of Application Support jobs in Laurel, MD are:
What job categories do people searching Remote Application Support jobs in Laurel, MD look for? The top searched job categories for Remote Application Support jobs in Laurel, MD are:
What cities near Laurel, MD are hiring for Remote Application Support jobs? Cities near Laurel, MD with the most Remote Application Support job openings:
Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Laurel, MD as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $159,813 per year, or $76.8 per hour.

Appian Security Developer

Blue Rose Consulting Group, Inc.

Washington, DC • Remote

Full-time

Posted 3 days ago

New

Job description

About Blue Rose Consulting Group

Blue Rose Consulting Group, Inc. is a certified HUBZone, Service-Disabled Veteran-Owned Small Business providing professional services to federal government clients. We are committed to delivering high-quality solutions while building a team of talented professionals who support meaningful missions.

About the Role

Blue Rose Consulting Group is seeking an Appian Security Developer to support Department of State and the continued development of a custom Fleet Appian solution.

This position is full-time/remote. The selected candidate will perform security-focused Appian development and cybersecurity gap remediation to help the system meet Authority to Operate requirements.

What You’ll Do

  • Develop and enhance a custom Fleet Appian solution with a focus on improving system cybersecurity.
  • Implement technical changes that support the system’s Authority to Operate requirements.
  • Identify and remediate cybersecurity gaps within the Appian application.
  • Translate cybersecurity requirements and remediation needs into Appian development solutions.
  • Collaborate with other developers to complete and improve the custom Appian solution.
  • Work with functional support personnel to review user stories and support application testing.
  • Coordinate with the security team to incorporate cybersecurity best practices and lessons from previous security efforts.
  • Troubleshoot and resolve security-related issues affecting the application.
  • Support validation of completed security remediation work.
Minimum Requirements
  • Active Secret clearance required.
  • Advanced proficiency in software development.
  • Advanced proficiency in cybersecurity.
  • Advanced proficiency in Appian Process Automation.
  • Knowledge of Appian application development.
  • Ability to understand cybersecurity terminology, requirements, and identified security gaps.
  • Experience developing technical solutions that address cybersecurity remediation needs.
  • Ability to collaborate effectively with development, functional support, testing, and security teams.

Apply