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Remote Application Support Jobs in Atlanta, GA (NOW HIRING)

Akraya Inc.

EtQ Reliance Consultant : 26-02182

Atlanta, GA · On-site +1

$25 - $30/hr

US Remote Pay Range: $25/hr - $30/hr Job Summary: This role requires a consultant to provide ... Proven experience with EtQ Reliance application support. * Strong data analysis and problem-solving ...

Printpack

Information System Manager

Atlanta, GA · On-site +1

Effectively triage, manage, and resolve JD Edwards (JDE) Tier 1 and Tier 2 application support ... Position qualifies for 100% remote policy at Printpack * Work performed primarily in an office ...

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Showing results 21-40

All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Atlanta, GA

Remote Application Support information

See Atlanta, GA salary details

$29.8K

$155K

$198.1K

How much do remote application support jobs pay per year?

As of Aug 9, 2026, the average yearly pay for remote application support in Atlanta, GA is $155,008.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,000.00 and $197,100.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What are the most commonly searched types of Application Support jobs in Atlanta, GA? The most popular types of Application Support jobs in Atlanta, GA are:
What are popular job titles related to Remote Application Support jobs in Atlanta, GA? For Remote Application Support jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Remote Application Support jobs in Atlanta, GA look for? The top searched job categories for Remote Application Support jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Remote Application Support jobs? Cities near Atlanta, GA with the most Remote Application Support job openings:
Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $155,008 per year, or $74.5 per hour.

Fully Remote | Vacation Planning Support Representative

Destination Careers

Atlanta, GA • Remote

$50K - $65K/yr

Full-time

Re-posted 5 days ago

Job description

Position Overview:
We are seeking a detail-oriented and customer-focused Vacation Planning Support Representative to assist clients with researching, coordinating, and organizing travel experiences. This fully remote role supports the vacation planning process from initial inquiry through confirmed reservations.
This is an entry-level opportunity. No prior travel industry experience is required. Structured training and ongoing mentorship are provided.
 
Key Responsibilities:
Assist clients with researching destinations, resorts, cruises, and vacation packages
Provide support during the reservation and confirmation process
Communicate clearly with clients regarding travel details, timelines, and requirements
Review booking information to ensure accuracy and completeness
Maintain organized records of client preferences and itineraries
Provide follow-up support before and after travel
 
Qualifications:
Strong written and verbal communication skills
Comfortable using online systems and digital platforms
Organized with strong attention to detail
Self-motivated and able to manage responsibilities independently in a remote setting
Customer service, hospitality, or administrative experience is beneficial but not required
 
What We Provide:
Structured onboarding and training program
Access to travel booking platforms and supplier resources
Flexible remote work environment
Supportive and collaborative team culture
 
Ideal Candidate:
This position is well suited for individuals exploring the travel industry for the first time, career changers seeking a flexible remote role, or professionals who enjoy helping others plan meaningful experiences.
$50,000 - $65,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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