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Remote Application Support Jobs in Dalton, GA (NOW HIRING)

Liveops

Remote Customer Service Agent

Chattanooga, TN · Remote

$14 - $19/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Dalton, GA · Remote

$13.75 - $18.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

HSS Careers

Remote Insurance Agent

Adairsville, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Contact us if you require accommodations during the application process.

HSS Careers

Remote Sales Agent

Adairsville, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Contact us if you require accommodations during the application process.

HSS Careers

Remote Sales Agent

Dalton, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Contact us if you require accommodations during the application process.

HSS Careers

Remote Sales Agent

Cleveland, TN · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Contact us if you require accommodations during the application process.

HSS Careers

Remote Insurance Agent

Dalton, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Contact us if you require accommodations during the application process.

HSS Careers

Remote Sales Agent

Dalton, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Contact us if you require accommodations during the application process.

HSS Careers

Remote Insurance Agent

Dalton, GA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Contact us if you require accommodations during the application process.

HSS Careers

Remote Sales Agent

Chattanooga, TN · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Contact us if you require accommodations during the application process.

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Showing results 1-20

All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Dalton, GA

Remote Application Support information

See Dalton, GA salary details

$27.5K

$142.9K

$182.6K

How much do remote application support jobs pay per year?

As of Sep 8, 2026, the average yearly pay for remote application support in Dalton, GA is $142,887.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,100.00 and $181,700.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

More about Remote Application Support jobs

What are popular job titles related to Remote Application Support jobs in Dalton, GA?

For Remote Application Support jobs in Dalton, GA, the most frequently searched job titles are:

What job categories do people searching Remote Application Support jobs in Dalton, GA look for?

The top searched job categories for Remote Application Support jobs in Dalton, GA are:

What cities near Dalton, GA are hiring for Remote Application Support jobs?

Cities near Dalton, GA with the most Remote Application Support job openings:

Remote Application Support jobs near you

Sr. Application Support Administrator

Chattanooga, TN • On-site, Remote

BlueCross BlueShield of Tennessee
Insurance Services • 5 - 10K employees
Learn more about BlueCross BlueShield of Tennesseeexternal

Full-time

Re-posted 9 days ago

Job description

We are hiring a Senior Application Support Administrator on the IT Service Management (ITSM) Tools Team at BCBST!
In this role, you will help drive the continued expansion and adoption of the ServiceNow platform across the organization. Your primary focus will be designing, developing, and supporting integrations between ServiceNow and enterprise systems to improve efficiency, automate manual processes, and deliver measurable cost savings. You will partner with teams across BCBST to transform legacy workflows, including spreadsheet-based processes, into scalable ServiceNow solutions that provide streamlined request intake, intelligent routing, automation, and an improved end-user experience. You'll collaborate with peers to scope new integration opportunities, enhance existing solutions, and ensure the stability and reliability of our ServiceNow platform as its usage continues to grow across the enterprise.
To be successful in this role, in addition to the core job requirements, you'll bring strong technical expertise in ServiceNow administration, integration development, and automation. You should have experience creating custom workflows using Flow Designer, developing and supporting web services and APIs, and leveraging scripting to build scalable solutions. Strong knowledge of SQL, PowerShell, and JavaScript is essential. You will be a strong candidate for this role if you have experience with MoveWorks, exposure to AI capabilities within ServiceNow, and a passion for identifying opportunities to improve operational efficiency through automation and platform consolidation.
Note:
  • This is a remote, work-from-home position, but the final round of interviews will take place on-site in our Chattanooga, TN office.
  • Participation in an on-call rotation is required, with coverage lasting for 1 week, occurring approximately every 9 weeks.
  • Sponsorship is not available for this role.

Job Responsibilities
  • Offers consultation and provides senior leadership in support of all major applications and related projects.
  • Understands all integration points with existing systems and related infrastructure to provide guidance and direction with applications configuration and implementations.
  • Provides top level support for all problem resolution and troubleshooting activities.
  • Provides direction and design for the setup, configuration, integration and implementation of major applications into the environment.
  • Must be willing to adjust schedule to perform maintenance and upgrades outside of business hours and be part of an on-call rotation.

Job Qualifications
Education
  • Bachelor's degree in Computer Information Systems or a related field, or commensurate experience in a professional environment, required.

Experience
  • 5 years - Experience in Information Technology required
  • 3 years - Systems Administration or Programming experience required.
  • 1 year - Knowledge of computer systems operations for Windows/AIX/Mainframe environments.

Skills/Certifications
  • Expert knowledge of application support technologies and related documentation required.
  • Strong interpersonal and organizational skills
  • Proven decision making and problem solving skills
  • Excellent time and project management skills
  • Ability to clearly articulate ideas, problem/solution/business value descriptions that can be understood by a broad audience.

Number of Openings Available
1
Worker Type:
Employee
Company:
BCBST BlueCross BlueShield of Tennessee, Inc.
Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

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