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Remote Application Support Jobs in Nebraska (NOW HIRING)

EAP Counselor I - Remote

Omaha, NE · Remote

$65K - $77K/yr

Administrative/Support As an EAP Counselor, you'll work a consistent 8:30 a.m.-5:00 p.m. Monday ... If you have questions about your application or the hiring process, email our Talent Acquisition ...

In order for your application to be correctly processed please sign-in before you apply Internal ... Support the development of AIenabled and automated analytics capabilities * Leverage Industry data ...

In order for your application to be correctly processed please sign-in before you apply Internal ... Support development of new products * Review work of peers and provide training to junior analysts

In order for your application to be correctly processed please sign-in before you apply Internal ... Support problem understanding and solution design, including proposals and executive presentations.

In order for your application to be correctly processed please sign-in before you apply Internal ... You will oversee actuarial analyses, support business decision-making, and ensure projects are ...

$62K - $80K/yr

In order for your application to be correctly processed please sign-in before you apply Internal ... Schedule requirements may change to support business and operational needs. Training Schedule:

Showing results 41-60

Remote Application Support information

See Nebraska salary details

$29.6K

$153.7K

$196.4K

How much do remote application support jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote application support in Nebraska is $153,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,100.00 and $195,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the most commonly searched types of Application Support jobs in Nebraska? The most popular types of Application Support jobs in Nebraska are:
What are popular job titles related to Remote Application Support jobs in Nebraska? For Remote Application Support jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Remote Application Support jobs in Nebraska look for? The top searched job categories for Remote Application Support jobs in Nebraska are:
What cities in Nebraska are hiring for Remote Application Support jobs? Cities in Nebraska with the most Remote Application Support job openings:
Infographic showing various Remote Application Support job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $153,685 per year, or $73.9 per hour.

Epic Business Systems Analyst-remote-US

NTT DATA Services

Lincoln, NE • On-site, Remote

$61K - $128K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


NTT Data rating

7.4

Company rating: 7.4 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

117th of 223 rated it services


Job description

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
NTT DATA Services is committed to hiring exceptional, innovative, and passionate professionals who thrive in a collaborative and forward-thinking environment. If you're looking to grow your career with an inclusive organization that values both people and purpose, we invite you to apply.
We are currently seeking a Business Sys. Analysis Senior Analyst to join our Clinical Service Desk team. This is a fully remote position, with the opportunity to work from home anywhere in North America.
This role is part of our Provider Clinical Service Desk and serves as a senior agent with primary responsibility for handling inbound customer calls and working Self Service tickets to resolution. It operates within a 24x7x365 call center environment supporting our customers. Schedule flexibility is required, and work hours may change based on business and coverage needs.
Role Responsibilities
  • Respond to client incidents and service requests related to the clinical components of the Epic EHR suite, including (but not limited to) workflow issues, application errors, and user access concerns
  • Proactively manage both assigned and unassigned incidents and requests to ensure timely resolution
  • Drive issue resolution in alignment with established Service Level Agreements (SLAs)
  • Handle incoming calls and tickets while following account-specific procedures and documentation standards
  • Maintain a strong understanding of current Epic configurations, functionality, and system updates
  • Contribute to the development and continuous improvement of knowledge articles, training materials, and support documentation
  • Analyze closed incidents to identify trends, gaps, and opportunities to enhance the knowledge base and overall service delivery
  • Provide mentorship and guidance to service desk staff, supporting skill development and quality improvement

Preferred Qualifications
  • Strong experience with Epic clinical workflows and functionality
  • Minimum of 1-3 years of clinical care delivery experience
  • Minimum of 1-3 years of experience supporting Epic, including implementation, build, or ongoing operational support
  • Epic Certification or Proficiency in one or more Epic modules
  • Demonstrated commitment to a service-oriented mindset when working with clinicians, end users, and colleagues
  • Proven ability to analyze both quantitative and qualitative data to support decision-making and process improvement
  • Excellent communication and documentation skills

Additional Preferred Qualifications
  • Prior team leadership, mentoring, or supervisory experience
  • Experience integrating Epic or other EMR systems with ancillary or third-party clinical systems

Basic Qualifications
Minimum 1 year Healthcare-Healthcare Systems-Customer Service
About NTT DATA Services
NTT DATA Services is a recognized leader in healthcare technology and services, dedicated to improving patient outcomes and driving efficiency across the healthcare ecosystem. We deliver targeted, industry-focused solutions including patient engagement, predictive analytics, healthcare cloud hosting, system integration and interoperability, clinical and claims application implementation, revenue cycle management, policy administration, and core managed infrastructure and business process services.
Our healthcare clients include:
  • More than 1,800 hospitals
  • 2,200 long-term care facilities
  • 225 acute care facilities
  • 43,000 clinicians
  • 1,000 physician practices
  • 50 insurance providers, supporting over 65 million policyholders

Must reside in the US
NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $61,668-$128,476. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion . Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EEOOfficer@nttdata.com for assistance.

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About NTT DATA

Sourced by ZipRecruiter

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

1967