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Remote Application Support Jobs in Iowa (NOW HIRING)

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Technical Service Account Manager

Cedar Rapids, IA · On-site +1

This role is based in United State and is a remote position. You will be part of a collaborative ... Prior success in a customerfacing technical or application support role * Ability to translate ...

Liveops

Remote Customer Service Agent

Des Moines, IA · Remote

$15.25 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Ankeny, IA · Remote

$14.50 - $19.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Ames, IA · Remote

$15.25 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Davenport, IA · Remote

$14.75 - $19.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Iowa City, IA · Remote

$15.25 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Waterloo, IA · Remote

$15.25 - $20.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Council Bluffs, IA · Remote

$14.50 - $19.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

West Des Moines, IA · Remote

$15.25 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

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Showing results 21-40

All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Iowa

Remote Application Support information

See Iowa salary details

$29.1K

$151.4K

$193.5K

How much do remote application support jobs pay per year?

As of Sep 2, 2026, the average yearly pay for remote application support in Iowa is $151,399.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,600.00 and $192,500.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

More about Remote Application Support jobs

What are popular job titles related to Remote Application Support jobs in Iowa?

For Remote Application Support jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Remote Application Support jobs in Iowa look for?

The top searched job categories for Remote Application Support jobs in Iowa are:

What cities in Iowa are hiring for Remote Application Support jobs?

Cities in Iowa with the most Remote Application Support job openings:

Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $151,399 per year, or $72.8 per hour.

Senior Application Developer-Pharmacy Informatics

The University Of Iowa

Iowa City, IA • On-site, Remote

$93K - $129K/yr

Full-time

Posted 3 days ago

New

University Of Iowa rating

6.9

Company rating: 6.9 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

465th of 627 rated colleges and universities

Job description

The University of Iowa Healthcare Pharmacy Department is looking for a 100% Senior Application Developer to join our Pharmacy Informatics Team! 

This position will provide workflow analysis, optimization, application build, testing and implementation of Epic System software related to the Willow applications, predominantly the Beacon application for CCI sites. This position includes working with Project Management groups, key stakeholders, vendors, contactors, and end users regularly. Additionally, this position will be responsible for system development, including financial and clinical reporting or system build, specifically related to ambulatory clinics, infusion centers and retail pharmacy services, as well as other related projects within pharmacy. Monitoring production issues to allow for optimization, testing special updates and system documentation are also required.

This position is eligible to participate in remote work. Remote work must be performed at a location within the state of Iowa. Successful candidates who participate in remote work must comply with the requirements of the remote work program and related policies.

POSITION REPONSIBILITES:

 Analysis/Design
    Collaborate with subject matter experts to analyze workflows and develop application design
    Research system solutions
    Create functional/technical specifications for system build and complex integrated systems
    Lead design and analysis
    Develop technical design and procedures for new or revised applications
    Leads the review and analysis of system problems to identify solutions and/or make appropriate referrals
    Demonstrate features to the user community and assess applicability, impact and value

Implementation
    Configure and customize applications
    Review the application build for efficiency, completeness, and correctness
    Understand and adhere to Change Management policies and procedures
    Understand and adhere to IT Security policies and procedures

Support and Maintenance
    Completion of related Epic Certifications/accreditations or eligible to obtain and maintain relevant Epic certifications/accreditations specific to your role 
    Guide development and maintenance of testing scripts for execution during implementations, special updates and system upgrade cycles
    Resolve complex system problems through participation in 24 x 7 on-call rotations
    Proposal software maintenance procedures
    Evaluate system upgrades to identify new functionality
    Develop standards for documentation to ensure recovery capability, as well as satisfactory and stable performance of the platform(s) and all applications and processes
    Lead staff in development and maintenance downtime workflows and procedures
    Travel to customer sites as needed to support application implementation, upgrade, optimization and/or training/conferences

Project Management
    Develop work plan and time schedules for computing projects including outlining phases, identifying personnel, and computing equipment requirements. Monitor progress and revise schedule and plan as needed

Business Analysis
    Identify business system solution requirements by analyzing work processes and operations; evaluate business and information systems functionality
    Serves as the liaison for technical staff, users, vendors, and other stakeholders
    Analyze, document, and recommend business process design in applicable areas

Leadership/Staff Management/Financial Responsibility
    Guide staff in documenting system procedure and guidelines for users, as well as programs and program modifications
    Assist in developing ideas for presentations to senior management. Build and foster relationships
    Provide leadership in multiple areas of expertise
    Provide direction, assignments, feedback, coaching, and counseling to assure outcomes are achieved
    May provide administrative and/or functional supervision over assigned staff
 

EDUCATION REQUIREMENTS: 

  • Bachelor's degree in a field related to Computer Science, Informatics or MIS, or an equivalent combination of education and related application development/support experience.

EXPERIENCE REQUIREMENTS: 

  • Experience in the development and/or support of applications used by non-technical customers to support and enhance workflow processes, preferably healthcare, typically 5-7 years of experience for a Senior Application Developer role.
  • Experience acting as the primary contact for the support, configuration, and development of at least one enterprise application or area of functionality, preferably healthcare related.
  • Experience working with application owners and/or vendors to define system requirements, integration requirements and understands business needs.
  • Demonstrated experience working with end-users to define system requirements, understand business needs and convert business requirements into functional/technical specifications for complex integrated systems build.
  • Demonstrated knowledge of and experience with basic project management.
  • Ability to communicate effectively both verbally and in writing with technical and non-technical staff
  • Professional experience working effectively with individuals from a variety of backgrounds and perspectives.

DESIRED QUALIFICATIONS: 

  • Experience supporting an EHR in an ambulatory or hospital setting.
  • Experience with any of the following workflows: Inpatient, ambulatory, or other healthcare setting.
  • Epic certification/accreditation related but not limited to the following: Willow Inpatient or Willow Beacon.
  • Demonstrated ability using tools for customizing vendor application software.
  • Demonstrated knowledge of integrated system software solutions.
  • Experience collaborating with technical and non-technical staff on system implementation projects.
  • Strong problem-solving skills and experience adhering to regulatory requirements with respect to system configuration.
  • Proven ability to write application test scripts.

POSITION AND APPLICATION DETAILS: 

In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission:

  • Resume
  • Cover Letter

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.  Up to 5 professional references will be requested at a later step in the recruitment process. 

For additional questions, please contact Teresa Walker at Teresa-Walker@uiowa.edu

Additional Information
  • Classification Title: Senior Application Developer
  • Appointment Type: Professional and Scientific
  • Schedule: Full-time
Compensation
  • Pay Level: 5B
Contact Information
  • Organization: Healthcare
  • Contact Name: Teresa Walker
  • Contact Email: teresa-walker@uiowa.edu

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