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Remote Application Support Engineer Jobs in West Virginia

GDIT

Cloud Application Engineer

WV · On-site +1

We are seeking a Cloud Application Engineer to join our team supporting the National Institute of ... This is a remote position. However, candidate must be local and/or able to come onsite once a week ...

Nordstrom

Senior Application Security Engineer

Charleston, WV · On-site +1

$54.25 - $72.75/hr

Senior Application Security Engineer Nordstrom is building a new Application Security team, built ... Nordstrom is proud to offer a variety of benefits to support employees and their families ...

Harris

$116K - $153K/yr

The Senior Software Engineer, RPG is a hands-on technical leader responsible for complex IBM i/RPG ... Experience using AI-assisted application development tools and techniques to support software ...

Harris

$116K - $153K/yr

The Senior Software Engineer, RPG is a hands-on technical leader responsible for complex IBM i/RPG ... Experience using AI-assisted application development tools and techniques to support software ...

Engineering

Methodology Engineer

Charleston, WV · Remote

Engineering Industries eXcellence is seeking a 100% remote/WFH Methodology Engineer to join our ... Creates business and technical plans to support Design Automation Practice and customer goals ...

Experian

$100K - $136K/yr

This is a Remote position. You will report to the Director of IGA. You will have opportunity to ... Partner with business and technology leaders to support application onboarding, cloud ...

Experian

This is a Remote position. You will report to the Director of IGA. You will have opportunity to ... Partner with business and technology leaders to support application onboarding, cloud ...

Experian

... to support a customer's smooth transition from sales, through implementation. You will work ... Experian will never ask candidates to make any payment as part of an application, interview ...

GDIT

Senior Cloud Solutions Engineer

WV · On-site +1

$49.75 - $64.25/hr

Design and integrate DevOps and CI/CD capabilities supporting infrastructure and application ... Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our ...

GDIT

Cloud Infrastructure Engineer

WV · On-site +1

$96K - $127K/yr

Experience supporting application hosting architectures, cloud migrations, or custom cloud ... Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our ...

GDIT

Cloud Solutions Engineer

WV · On-site +1

$50.25 - $67/hr

Remote working candidates will be considered; however the preference is for candidates to go onsite ... Design and integrate DevOps and CI/CD capabilities that support application deployment ...

GDIT

Full Stack Engineer

WV · On-site +1

$127K - $172K/yr

... Remote Eligible (Washington, DC) GDIT is seeking an experienced Full Stack Engineer to support ... About the Role You will work across the entire application stack with a strong emphasis on React ...

Huntington

Application Architect (IT)

Huntington, WV · On-site +1

Lead architecture reviews and support key technical decisions. * Ensure solutions are scalable ... Mentor developers and technical team members. * Lead cross-functional discussions to resolve ...

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Remote Application Support Engineer information

What is a remote application support engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the key skills and qualifications needed to thrive as a remote application support engineer?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What are the common challenges faced by remote application support engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What are popular job titles related to Remote Application Support Engineer jobs in West Virginia?

For Remote Application Support Engineer jobs in West Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Application Support Engineer jobs in West Virginia look for?

The top searched job categories for Remote Application Support Engineer jobs in West Virginia are:

What cities in West Virginia are hiring for Remote Application Support Engineer jobs?

Cities in West Virginia with the most Remote Application Support Engineer job openings:

Remote Application Support Engineer jobs near you

Technical Support Engineer - Cloud & Hosting (UK)

AssetWorks

Charleston, WV • Remote

Full-time

Posted 10 days ago

Job description

Job Summary:

We are seeking a skilled Technical Support Engineer to support our UK customer base, with a strong focus on cloud-hosted environments and infrastructure. This role will play a critical part in troubleshooting complex application and hosting-related issues, particularly following system upgrades, database refreshes, and performance incidents.

Job Description:

Key Responsibilities:

  • Provide advanced technical support for cloud-hosted applications (Azure environment)
  • Troubleshoot issues related to:
    • Database refreshes and upgrades
    • Application errors in test and production environments
    • Batch processing and performance degradation
  • Collaborate with Hosting and Infrastructure teams to resolve escalations
  • Analyze recurring issues and recommend long-term solutions
  • Support customer environments including testing and production systems
  • Document solutions and contribute to knowledge base articles

Required Skills & Experience:

  • Strong experience with Microsoft Azure (IaaS/PaaS)
  • Solid understanding of SQL Server and database management
  • Experience supporting hosted/SaaS applications
  • Ability to diagnose performance issues and system errors
  • Familiarity with incident management tools (e.g., Zendesk or similar)
  • Strong troubleshooting and analytical skills

Preferred Qualifications:

  • Experience with enterprise asset management or fleet management systems
  • Knowledge of application integrations and data pipelines
  • Exposure to ITIL practices or structured support environments

Key Competencies:

  • Strong communication skills (customer-facing)
  • Ability to work independently in a remote environment
  • Collaboration across global teams (US/UK coordination)

  • Why Join Us:

  • Opportunity to shape and support a growing UK presence
  • Work on modern cloud-hosted platforms
  • Be a key contributor in improving system reliability and customer experience

Worker Type:

Regular

Number of Openings Available:

1

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