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Remote Application Support Engineer Jobs in West Virginia

PNC Bank

Software Engineer Sr

WV · On-site +1

$111K - $139K/yr

Support automated testing (unit, integration, UI automation). _____ Required Qualifications ... This position may be eligible for remote work in select geographic locations, subject to approval ...

ICF

Data Engineer (Remote)

Glen Dale, WV · Remote

$96K - $116K/yr

This role supports the large-scale modernization of legacy systems by leading the migration of ... Failure to do so may result in the application being excluded for consideration.Applicants needing ...

Writesonic

Troubleshoot product and technical issues, collaborating with engineering and product teams to ... Remote-first flexibility with global collaboration. Opportunities to grow into customer success ...

Writesonic

Troubleshoot product and technical issues, collaborating with engineering and product teams to ... Remote-first flexibility with global collaboration. Opportunities to grow into customer success ...

Uptalent.io

$69K - $91K/yr

You will work with a cross-functional team of architects, engineers, contractors, and project ... Responsibilities: * Provide plumbing system design support for projects * Provide input for ...

Uptalent.io

$69K - $91K/yr

You will work with a cross-functional team of architects, engineers, contractors, and project ... Responsibilities: * Provide plumbing system design support for projects * Provide input for ...

Experian

$58.25 - $76.75/hr

You will connect core developer platform capabilities-such as CI/CD, Backstage, cloud landing zones ... Experian will never ask candidates to make any payment as part of an application, interview ...

PNC

Software Engineer Sr

Charleston, WV · On-site +1

$126K - $157K/yr

... Support automated testing (unit, integration, UI automation). _____ Required Qualifications • ... This position may be eligible for remote work in select geographic locations, subject to approval ...

Approvely

Payments Product Support Specialist This is a remote position. About Approvely Approvely is a fast ... Sales Engineering Support Act as an internal technical resource for the sales team, addressing ...

Approvely

Payments Product Support Specialist This is a remote position. About Approvely Approvely is a fast ... Sales Engineering Support Act as an internal technical resource for the sales team, addressing ...

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All JobsApplication Support Engineer JobsRemote Application Support Engineer JobsRemote Application Support Engineer Jobs in West Virginia

Remote Application Support Engineer information

What is a remote application support engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the key skills and qualifications needed to thrive as a remote application support engineer?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What are the common challenges faced by remote application support engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What are popular job titles related to Remote Application Support Engineer jobs in West Virginia?

For Remote Application Support Engineer jobs in West Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Application Support Engineer jobs in West Virginia look for?

The top searched job categories for Remote Application Support Engineer jobs in West Virginia are:

What cities in West Virginia are hiring for Remote Application Support Engineer jobs?

Cities in West Virginia with the most Remote Application Support Engineer job openings:

Remote Application Support Engineer jobs near you

Mid-level Agentic DevOps Engineer - Remote - USA

FullStack Labs

Charleston, WV • On-site, Remote

$51.25 - $70.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

About FullStack
FullStack is one of the fastest-growing software consultancy companies in the Americas. We deliver transformational digital solutions to top global companies and Silicon Valley startups. As an employee-first company, we focus on hiring the most talented software designers and developers by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.
We're most proud of:
  • Offering life-changing career opportunities to talented software professionals across the Americas.
  • Building highly-skilled software development teams for hundreds of the world's greatest companies.
  • Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
  • Our 4.2-star rating on GlassDoor.
  • Our client Net Promoter Score of 68, twice the industry average.

The Position
We're looking to hire a Mid-level Agentic DevOps Engineer to join our team. You'll work with our incredible clients in one of two ways:
  • Team Augmentation: You will integrate directly into our client's team and work alongside their existing designers and engineers daily.
  • Design & Build: You will work on a FullStack product team to build and deliver a product to our clients.

What We Are Looking For
  • 4+ years of professional experience as a DevOps engineer role supporting production cloud infrastructure at scale.
  • US citizenship and being physically located in the US are both contractual requirements for the position in support of a project with the U.S. federal government.
  • Advanced English is required.
  • Successful completion of a four-year college degree is required.
  • Deep experience with AWS (IAM, EKS, VPC, EC2, Secrets Manager, Serverless) and RBAC.
  • Hands-on proficiency with Terraform, Terragrunt, Helm, and container orchestration.
  • Proven experience building and maintaining GitHub Actions for CI/CD, including GitHub Advanced Security features.
  • Solid Python scripting experience for automation and internal tools.
  • Strong Datadog experience.
  • Familiarity with Lambda, Fargate, and serverless infrastructure.
  • Knowledge of compliance standards like HIPAA, HITRUST, or SOC 2 is a plus.
  • Ability to work through new and difficult issues and contribute to libraries as needed.
  • Ability to create and maintain continuous integration and delivery of applications.
  • Forensic attention to detail.
  • A positive mindset and a can-do attitude.
  • Experience working on Agile/Scrum teams.
  • Meaningful experience working on large, complex systems.
  • Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon.
  • Ability to identify with the goals of FullStack's clients, and dedicate yourself to delivering on the commitments you and your team make to them.

What We Offer
  • Competitive Salary.
  • Paid Time Off (vacation, sick leave, parental leave, holidays).
  • 100% remote work.
  • The ability to work with leading startups and Fortune 500 companies.
  • Health, dental, and vision insurance.
  • 401(k) w/ 4% match.
  • Ample opportunity for career advancement.
  • Continuing education opportunities.

FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Learn more about our Applicants Privacy Notice .
FullStack Labs logo

About FullStack Labs

Sourced by ZipRecruiter

FullStack Labs is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Sacramento, CA, US

Year founded

2013

Social media

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