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Remote Relay Service Jobs in West Virginia (NOW HIRING)

$14.75 - $20.25/hr

Ability to listen actively, relay information, and answer questions and/or concerns. * Customer ... Remote Position(s) available (work from home)

Support field service personnel and maintain documentation aligned with client specifications ... Hands-on experience with relay testing software, fault analysis, or advanced P amp;C diagnostic ...

This remote-capable role combines deep design experience with real-world field insight, allowing ... You'll collaborate with engineering and field services teams and play a key part in RMS Energy ...

You'll oversee retrofits, relay replacements, protection and control upgrades, and more, working ... Coordinate with engineering, field services, subcontractors, and clients to ensure project ...

This is a remote opportunity to support high-impact projects across the U.S. and Canada. You'll ... Support commissioning and startup through relay testing, logic verification, and troubleshooting ...

Proven ability to relay the importance of professional photography to sellers to bring the best ... S. remote work. However, team members who reside within 20 miles of the Traverse City headquarters ...

Engineer, E&I

Morgantown, WV · On-site +1

$140K - $180K/yr

... in relay protection and controls. Location and Travel Details: This is a remote role and can be ... We support utilities, developers, and municipalities with EPC services and project development ...

Engineer, E&I

Charleston, WV · On-site +1

$140K - $180K/yr

... in relay protection and controls. Location and Travel Details: This is a remote role and can be ... We support utilities, developers, and municipalities with EPC services and project development ...

Engineer, E&I

Huntington, WV · On-site +1

$140K - $180K/yr

... in relay protection and controls. Location and Travel Details: This is a remote role and can be ... We support utilities, developers, and municipalities with EPC services and project development ...

Remote Relay Service information

What is the difference between Remote Relay Service vs Customer Support Specialist?

AspectRemote Relay ServiceCustomer Support Specialist
Required CredentialsBasic technical knowledge, communication skillsCustomer service training, communication skills
Work EnvironmentRemote, often tech-focusedRemote or on-site, service-oriented
Industry UsageTelecommunications, tech supportRetail, tech, service industries

Remote Relay Service and Customer Support Specialist roles both require strong communication skills and often involve remote work. However, Remote Relay Service focuses on facilitating communication for individuals with hearing or speech impairments, while Customer Support Specialists handle general customer inquiries and issues across various industries. Understanding these differences helps job seekers find roles aligned with their skills and interests.

What are popular job titles related to Remote Relay Service jobs in West Virginia? For Remote Relay Service jobs in West Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Relay Service jobs in West Virginia look for? The top searched job categories for Remote Relay Service jobs in West Virginia are:
What cities in West Virginia are hiring for Remote Relay Service jobs? Cities in West Virginia with the most Remote Relay Service job openings:

Customer Service Representative ( Remote )

Third Party CS

Remote

$14.75 - $20.25/hr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

Customer Service Representative

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Requirements

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)