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Remote Application Support Engineer Jobs in Washington

... days), will consider remote Position type: Multiyear contract This is an Application Support ... ServiceNow, Azure DevOps, etc.) * Strong organizational and prioritization skills * Excellent ...

... days), will consider remote Position type: Multiyear contract This is an Application Support ... ServiceNow, Azure DevOps, etc.) * Strong organizational and prioritization skills * Excellent ...

... days), will consider remote Position type: Multiyear contract This is an Application Support ... ServiceNow, Azure DevOps, etc.) * Strong organizational and prioritization skills * Excellent ...

... days), will consider remote Position type: Multiyear contract This is an Application Support ... ServiceNow, Azure DevOps, etc.) * Strong organizational and prioritization skills * Excellent ...

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Remote Application Support Engineer information

What are the key skills and qualifications needed to thrive as a Remote Application Support Engineer, and why are they important?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What is a Remote Application Support Engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the common challenges faced by Remote Application Support Engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What are the most commonly searched types of Application Support Engineer jobs in Washington? The most popular types of Application Support Engineer jobs in Washington are:
What are popular job titles related to Remote Application Support Engineer jobs in Washington? For Remote Application Support Engineer jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Remote Application Support Engineer jobs in Washington look for? The top searched job categories for Remote Application Support Engineer jobs in Washington are:
Infographic showing various Remote Application Support Engineer job openings in Washington as of July 2026, with employment types broken down into 78% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.
Cloud Infrastructure Support Engineer

Cloud Infrastructure Support Engineer

Booz Allen Hamilton, Inc.

Fort Belvoir, VA • On-site, Remote

$69K - $158K/yr

Full-time, Part-time

Medical, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Booz Allen Hamilton rating

8.8

Company rating: 8.8 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

9th of 57 rated business consultants


Job description


Remote Work:
No
Job Number:
R0244796
Location:
Fort Belvoir,VA,US
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Cloud Infrastructure Support Engineer
The Opportunity:
Everyone is trying to "harness the cloud," but not everyone knows how. As a Cloud computing infrastructure architect, you know how to take advantage of Cloud capabilities. On our team of experienced professionals, you'll use cutting-edge enterprise Cloud platforms to support your clients as they modernize their information technology (IT) infrastructure and meet their most challenging missions. We're looking for someone like you to help modernize Army systems.
You'll closely collaborate with fellow Cloud architects and engineers specializing in Amazon Web Services (AWS) to support, deploy, and optimize Cloud solution components. You'll have the chance to work within a DevOps framework to manage and deploy container applications and use products like Kubernetes to further the mission. With access to our internal AWS labs, you'll have the space and time to explore different ways of solving our clients' problems, and you'll partner with stakeholders and your team to deliver the right technical solutions. Whether modernizing legacy computing platforms and applications or creating new ones from scratch, you'll have the latest tech and brightest teammates at your fingertips.
Grow your skills at the leading edge of innovation.
Join us. The world can't wait.
You Have:
  • 3+ years of experience supporting operations and maintenance for secure DoD information management systems
  • Experience with Linux Operating Systems and command-line interfaces
  • Experience with scripting languages, including Bash, Ansible, or YAML
  • Experience with Amazon Web Services
  • Experience with the Windows Operating System and Active Directory
  • Ability to work shifts, including nights, weekends, and some holidays, as necessary
  • Secret clearance
  • HS diploma or GED
  • Ability to obtain a DoD 8570 or 8140 IAT Level II Baseline Certification within 30 days of start date

Nice If You Have:
  • Experience with Azure
  • Experience with Terraform, Kubernetes, or Docker
  • Experience with the Atlassian tool suite, including Jira and Confluence
  • Experience hardening government systems following STIG requirements
  • Experience with Agile development techniques and ceremonies
  • Knowledge of Site Reliability Engineering concepts
  • Bachelor's degree

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,400.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914