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Remote Application Support Engineer Jobs in Washington

mPower, Inc.

Technical IT Support - Analyst

Bethesda, MD · Remote

$70K - $75K/yr

Collaborate with developers, system administrators, and technical teams to escalate complex issues ... remote and onsite application support while contributing to the continuous improvement of business ...

mPower, Inc.

Technical IT Support - Analyst

Bethesda, MD · Remote

$70K - $75K/yr

Collaborate with developers, system administrators, and technical teams to escalate complex issues ... remote and onsite application support while contributing to the continuous improvement of business ...

Tuba Group, Inc.

Senior Application Developer

Washington, DC · Remote

$98K - $135K/yr

The Application Developer - Senior will design, develop, sustain, and enhance software applications ... The position will support enterprise-level application development, process automation, geospatial ...

Eliassen Group

Senior UEM Engineer

Washington, DC · Remote

$50 - $60/hr

Coordinate support for internal staff, remote personnel, contractors, and external stakeholders ... application deployment. * Experience creating and maintaining technical documentation and ...

Koniag, Inc.

Migration Engineer (REMOTE)

Chantilly, VA · On-site +1

This role supports a large-scale Application and Systems Enablement effort issued under an ICAM ... The Migration Engineer will serve as a primary technical contributor on the enablement team ...

kgs

Migration Engineer (REMOTE)

Chantilly, VA · Remote

This role supports a large-scale Application and Systems Enablement effort issued under an ICAM ... The Migration Engineer will serve as a primary technical contributor on the enablement team ...

kgs

Migration Engineer (REMOTE)

Chantilly, VA · Remote

This role supports a large-scale Application and Systems Enablement effort issued under an ICAM ... The Migration Engineer will serve as a primary technical contributor on the enablement team ...

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All JobsApplication Support Engineer JobsRemote Application Support Engineer JobsRemote Application Support Engineer Jobs in Washington

Remote Application Support Engineer information

What is a remote application support engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the key skills and qualifications needed to thrive as a remote application support engineer?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What are the common challenges faced by remote application support engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What are the most commonly searched types of Application Support Engineer jobs in Washington?

The most popular types of Application Support Engineer jobs in Washington are:

What are popular job titles related to Remote Application Support Engineer jobs in Washington?

For Remote Application Support Engineer jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Remote Application Support Engineer jobs in Washington look for?

The top searched job categories for Remote Application Support Engineer jobs in Washington are:

Remote Application Support Engineer jobs near you
Infographic showing various Remote Application Support Engineer job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution.

Network Support Specialist - AI Trainer

Mercor

Washington, DC • Remote

$50 - $70/hr

Full-time

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Network Engineer - Data for Autonomous Systems annotation
Type: Contract
Compensation: $50–$70/hour
Location: Remote
Commitment: 30–40 hours/week

Role Responsibilities

  • Review real-world data from deployed networks, including logs, configs, telemetry, and event streams.
  • Label and classify network behaviors, issues, anomalies, and incident patterns.
  • Define schemas and structure for large-scale data pipelines that downstream ML models will train on.
  • Interface directly with the client team to ensure data accuracy and relevance.
  • Work independently and asynchronously to meet deadlines while improving AI model performance.

Qualifications

Must-Have

  • Current role as a Level 3 / Tier 3 / Principal Support Engineer.
  • Experience with end-customer enterprise networks (switches, APs, firewalls).
  • Proficiency in Wi-Fi/wireless, including Cisco WLC, Aruba, or Meraki.
  • Skills in packet-level troubleshooting using Wireshark, tcpdump, and SPAN captures.
  • Authorization to work in the US or Canada without sponsorship.

Compensation & Legal

  • Individual 1099 contract paid to a personal account.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.


#hiringmercor