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Remote Application Support Engineer Jobs in Delaware

Senior Systems Engineer

Dover, DE ยท On-site +1

$104K - $142K/yr

... Remote If you like finding and implementing innovative solutions, you'll fit in perfectly at CSC ... Designing, implementing, and supporting network infrastructure solutions utilizing Cisco, F5, Palo ...

Senior Project Engineer

DE ยท Remote

$96K - $126K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

Remote Customer Service Agent

Dover, DE ยท Remote

$15.50 - $20.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Remote Customer Service Agent

Newark, DE ยท Remote

$15.25 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Remote Customer Service Agent

Wilmington, DE ยท Remote

$15 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Complete an application and pass a background check. * Sign an Independent Contractor Agreement.

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Complete an application and pass a background check. * Sign an Independent Contractor Agreement.

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Remote Application Support Engineer information

What are the key skills and qualifications needed to thrive as a Remote Application Support Engineer, and why are they important?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What is a Remote Application Support Engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the common challenges faced by Remote Application Support Engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What are the most commonly searched types of Application Support Engineer jobs in Delaware? The most popular types of Application Support Engineer jobs in Delaware are:
What are popular job titles related to Remote Application Support Engineer jobs in Delaware? For Remote Application Support Engineer jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Remote Application Support Engineer jobs in Delaware look for? The top searched job categories for Remote Application Support Engineer jobs in Delaware are:
What cities in Delaware are hiring for Remote Application Support Engineer jobs? Cities in Delaware with the most Remote Application Support Engineer job openings:
Stream Turbine Field Engineer

Stream Turbine Field Engineer

ENTRUST Solutions Group

Wilmington, DE โ€ข On-site, Remote

Full-time

Retirement, PTO

Posted 26 days ago


Job description

Join ENTRUST Solutions Group power generation group as a part-time or full-time Field Engineer/Owners Representative on site to support steam and gas turbine and generator outage activities for power plant owners and operators.
What You'll Do:
  • Act as Field Engineer/Owners Representative on site to support steam and gas turbine and generator outage activities for power plant owners and operators
  • Frequently interface with ENTRUST turbine and generator engineers
  • Demonstrate technical expertise in overhaul practices, NDE inspections, outage QA/QC, and troubleshooting for turbine and generator equipment

What We Offer:
  • A supportive and inclusive work environment that values diversity and encourages innovation.
  • Opportunities for professional growth and career development.
  • Competitive salary and comprehensive benefits package, including generous paid time off, retirement program with a company match, tuition reimbursement, and flexible work schedules.

Required Qualifications:
  • Degree in engineering or equivalent technical degree and/or work experience
  • 10+ years related field experience on steam turbines, industrial gas turbines, aero derivative gas turbines, and/or gas turbines
  • Ability to work remotely with scheduled onsite work at client site

Why Join Us?
At ENTRUST Solutions Group, we are a community of over 3,000 dedicated professionals committed to our clients and each other. As an ENR Top 100 company, we provide comprehensive engineering, consulting, and automation services to various industries, including gas and electric utilities, telecommunication service providers, pipeline operators, and industrial companies. We are a forward-thinking organization dedicated to leveraging cutting-edge technology to drive success. We are committed to fostering a culture of innovation and continuous improvement.
We believe in fostering a culture of inclusivity and respect, where everyone feels valued and empowered to contribute their unique perspectives. If you are passionate about Power Generation and looking for a place to grow your career, we would love to hear from you!
Explore More Opportunities: Not quite the right fit? Check out all our openings at ENTRUST Solutions Group Careers.
To learn more about ENTRUST Benefits and Culture, please visit our company LinkedIn page and follow us at: https://www.linkedin.com/company/entrustsolutionsgroup
ENTRUST Solutions Group is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. ENTRUST does not accept unsolicited headhunter or agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with ENTRUST Solutions Group.
This role is designated as remote, giving you the flexibility to primarily work from home while staying actively connected to your team and projects. We value collaboration and responsiveness, so we ask our remote team members to be available when in-office presence is needed-such as for client meetings, team events, or training sessions. Our approach blends freedom with shared accountability, making ENTRUST an exciting and supportive environment for professionals who thrive in remote work settings with clear, respectful expectations.
#LI-REMOTE
#LI-TW1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.