Company Description NDM Global Inc. is a SaaS (Software as a Service) company that values teamwork ... Able to thrive in a remote working environment including work time, communication both internally ...
Company Description NDM Global Inc. is a SaaS (Software as a Service) company that values teamwork ... Able to thrive in a remote working environment including work time, communication both internally ...
Jr. Customer Support Engineer
Dover, DE · On-site +1
Company Description NDM Global Inc. is a SaaS (Software as a Service) company that values teamwork ... Able to thrive in a remote working environment including work time, communication both internally ...
Jr. Customer Support Engineer
Dover, DE · On-site +1
Company Description NDM Global Inc. is a SaaS (Software as a Service) company that values teamwork ... Able to thrive in a remote working environment including work time, communication both internally ...
... SaaS, technology, or data-driven environments. * Strong understanding of the U.S. marketing ... We currently offer health insurance support via an Individual Coverage HRA (ICHRA) plus a monthly ...
... SaaS, technology, or data-driven environments. * Strong understanding of the U.S. marketing ... We currently offer health insurance support via an Individual Coverage HRA (ICHRA) plus a monthly ...
Lead Accountant, Consolidations and Reporting
Dover, DE · Remote
$115K - $150K/yr
Remote USA About Us: CDK Global is a leading provider of cloud-based software to dealerships and ... This role supports CDK's financial reporting and interacts with the financial systems team ...
Lead Accountant, Consolidations and Reporting
Dover, DE · Remote
$115K - $150K/yr
Remote USA About Us: CDK Global is a leading provider of cloud-based software to dealerships and ... This role supports CDK's financial reporting and interacts with the financial systems team ...
Commercial Account Manager
Wilmington, DE · On-site +1
Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) - your choice based on location ... Our platform makes it easy to deliver personalized gifts and support campaigns or events through ...
Commercial Account Manager
Wilmington, DE · On-site +1
Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) - your choice based on location ... Our platform makes it easy to deliver personalized gifts and support campaigns or events through ...
Commercial Account Manager
Wilmington, DE · On-site +1
$160K - $200K/yr
Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) -- your choice based on location ... Our platform makes it easy to deliver personalized gifts and support campaigns or events through ...
Commercial Account Manager
Wilmington, DE · On-site +1
$160K - $200K/yr
Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) -- your choice based on location ... Our platform makes it easy to deliver personalized gifts and support campaigns or events through ...
Global Head of Technology & Cybersecurity Internal Audit Remote- Mid-Atlantic Region Monday to ... Evaluate controls supporting compliance with relevant regulations, standards, and frameworks (e.g ...
Global Head of Technology & Cybersecurity Internal Audit Remote- Mid-Atlantic Region Monday to ... Evaluate controls supporting compliance with relevant regulations, standards, and frameworks (e.g ...
Senior Technical Business Developer - Grid Automation
DE · Remote
$101K - $133K/yr
You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... This is a remote position. Candidates can be located anywhere in the US, with preference for Cary ...
Senior Technical Business Developer - Grid Automation
DE · Remote
$101K - $133K/yr
You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... This is a remote position. Candidates can be located anywhere in the US, with preference for Cary ...
IT Audit Manager
Wilmington, DE · Remote
... Remote Deposit Capture (RDC), Vendor Management processes, and System Development Life Cycle (SDLC ... Evaluate technologies supporting cloud platforms, SaaS solutions, and data environments. * Provide ...
IT Audit Manager
Wilmington, DE · Remote
... Remote Deposit Capture (RDC), Vendor Management processes, and System Development Life Cycle (SDLC ... Evaluate technologies supporting cloud platforms, SaaS solutions, and data environments. * Provide ...
IT Audit Manager
Wilmington, DE · Remote
... Remote Deposit Capture (RDC), Vendor Management processes, and System Development Life Cycle (SDLC ... Evaluate technologies supporting cloud platforms, SaaS solutions, and data environments. * Provide ...
IT Audit Manager
Wilmington, DE · Remote
... Remote Deposit Capture (RDC), Vendor Management processes, and System Development Life Cycle (SDLC ... Evaluate technologies supporting cloud platforms, SaaS solutions, and data environments. * Provide ...
S. locations in a remote capacity. Reports to: Director, Product As a Product Manager at Trella ... Collaborate with GTM teams (Sales, Marketing, Customer Success) to support positioning, enablement ...
S. locations in a remote capacity. Reports to: Director, Product As a Product Manager at Trella ... Collaborate with GTM teams (Sales, Marketing, Customer Success) to support positioning, enablement ...
Hybrid (3 days onsite/2 days remote) Monday-Friday, 8am-5pm EST We are seeking a Senior Director of ... Establish clear performance expectations supported by leading and lagging indicators (pipeline ...
Hybrid (3 days onsite/2 days remote) Monday-Friday, 8am-5pm EST We are seeking a Senior Director of ... Establish clear performance expectations supported by leading and lagging indicators (pipeline ...
Head of Proposals and Contracts - Evinova
Wilmington, DE · On-site +1
$86K - $115K/yr
... supported by value driven proposals. * Develop and lead both Enterprise SaaS and Study by study ... REMOTE Date Posted 24-Jul-2026 Closing Date 09-Aug-2026 Our mission is to build an inclusive ...
Head of Proposals and Contracts - Evinova
Wilmington, DE · On-site +1
$86K - $115K/yr
... supported by value driven proposals. * Develop and lead both Enterprise SaaS and Study by study ... REMOTE Date Posted 24-Jul-2026 Closing Date 09-Aug-2026 Our mission is to build an inclusive ...
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Full-time
Posted 5 days ago
Job description
Company Description
NDM Global Inc. is a SaaS (Software as a Service) company that values teamwork and strengthening our relationship with customers and each other. We believe our people are what makes us great, and they have the skills and the potential to elevate our customers' experience to the next level.
We believe that hard work and commitment will benefit NDM Global Inc. and also will give all of our employees a sense of pride and accomplishment.
Job Description
We are looking for an individual who loves to help, troubleshoot, and seek out opportunities for improvement. In the Support Engineer position, you will be directly in touch with our customers, which range from small to large businesses. You will be helping our customers to get the best experience possible out of our software solutions.
Applicants must be eligible to work and currently live in the Western United States.
Duties and Responsibilities
- Take ownership to timely resolution of customer inquiries
- Investigate and troubleshoot customer inquiries
- Assist customers to solutions in a timely manner
- Testing product/software change requests
- Develop and maintain product documentation
- Develop training materials, how to guides, solution articles, etc. to support product end users
- Operate as a subject matter expert on our software products
- Provide feedback and feature suggestions to improve overall usability of our software products
- Continuous monitoring of systems utilized
- Provide excellent customer support
- Communicate in a clear and professional manner both internally and externally
- Utilize technical documentation to investigate and resolve problems
- Actively look for ways to improve and help customers.
Qualifications
Requirements
- High School Diploma or equivalent
- Minimum of 6 months experience in SaaS product based customer service role
- Must live in the Western United States
Skills and Qualifications
- Self starter mindset
- Problem solving mentality
- Excellent communication skills (oral and written)
- Fluency in the English language, including the meaning and spelling of words, rules of composition, and grammar
- Able to thrive in a remote working environment including work time, communication both internally and externally, tracking hours, and following procedures
Additional Information
All your information will be kept confidential according to EEO guidelines.