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Remote Apple Technical Advisor Jobs in Oregon (NOW HIRING)

Senior Forward Deployed Engineer (AI Agent)

OR · On-site +1

$104K - $143K/yr

Technical Guidance: Serve as a trusted technical advisor for the customer, guiding best practices ... Remote work setup budget to help you create a productive home office * Monthly wellness and ...

Salesforce Technical Architect

OR · On-site +1

$69 - $85.50/hr

Our role as trusted advisors in the digital landscape empowers the world's most innovative brands ... Dependent on location, we offer remote, in-office, or hybrid working modes; flexible hours; work ...

Design and execute scalable, data-informed sourcing strategies across clinical, technical, and ... Remote within the United States. This role requires 100% of work to be performed in a remote office ...

... technical advisor and a force multiplier on the activation side of an already rapidly-scaling ... In this remote role as a Compliance QC Specialist , you will be responsible for ensuring all ...

Engagement Advisor

OR · On-site +1

$90K - $105K/yr

This is a remote-based position. Responsibilities * Manage simultaneous onboarding projects at one ... technical quality. This includes collaborating and being an asset to multiple teams such as Data ...

Serve as a trusted advisor to Pindrop's most strategic customers, delivering expert technical and ... Remote-first environment * Company holidays * Annual professional development and learning benefit

New

Tax Director

OR · On-site +1

You will manage our external tax advisors and define the right co-source model for our size. The ... Deep technical fluency in international tax, including transfer pricing, BEAT, GILTI, and Pillar ...

Senior Advisor, Talent Acquisition

OR · On-site +1

$80K - $120K/yr

Proven track record managing full-cycle recruitment for technical, clinical, and leadership roles ... This is a remote position with less than 10% travel requirements. Occasional planned travel may be ...

AI Technology Lead

OR · On-site +1

$202K - $225K/yr

The position combines hands-on technical depth with strong strategic judgment. It drives the ... Remote This role requires the individual to be based in Flexible across U.S. time zonestime zone.

This role is hybrid, with onsite presence required at job sites and partial remote work. Specific ... Direct and coordinate field commissioning teams, technicians, OEM technical advisors, third-party ...

This role is hybrid, with onsite presence required at job sites and partial remote work. Specific ... Direct and coordinate field commissioning teams, technicians, OEM technical advisors, third-party ...

This role is hybrid, with onsite presence required at job sites and partial remote work. Specific ... Direct and coordinate field commissioning teams, technicians, OEM technical advisors, third-party ...

This role is hybrid, with onsite presence required at job sites and partial remote work. Specific ... Direct and coordinate field commissioning teams, technicians, OEM technical advisors, third-party ...

Serve as a trusted advisor on ServiceNow best practices and platform optimization opportunities ... Collaborate with stakeholders to gather requirements and translate business needs into technical ...

Showing results 21-40

Remote Apple Technical Advisor information

What is a Remote Apple Technical Advisor?

Remote Apple Technical Advisors are customer support professionals who assist Apple users with technical issues related to Apple products and services. They work from home and use online tools to troubleshoot problems, answer questions, and provide guidance on devices such as iPhones, iPads, Macs, and related software. These advisors are trained to deliver high-quality support while maintaining Apple's standards for customer service. Their responsibilities often include diagnosing issues, walking customers through solutions, and escalating complex cases when necessary.

What are the key skills and qualifications needed to thrive as a Remote Apple Technical Advisor, and why are they important?

To thrive as a Remote Apple Technical Advisor, you need strong technical troubleshooting abilities, in-depth knowledge of Apple products, and typically a high school diploma or equivalent. Familiarity with customer support software, AppleCare systems, and remote diagnostic tools is essential. Excellent communication, patience, and problem-solving skills help build rapport with customers and resolve issues efficiently. These skills and qualities are vital to provide effective remote support, ensure customer satisfaction, and maintain Apple’s reputation for exceptional service.

What are some common challenges faced by Remote Apple Technical Advisors, and how can these be managed effectively?

Remote Apple Technical Advisors often encounter challenges such as troubleshooting complex technical issues without in-person access to devices, managing high call volumes, and adapting to rapidly changing product updates. To manage these effectively, advisors benefit from strong communication skills, continuous learning through Apple’s training resources, and effective time management. Collaboration with peers and escalation teams is also key, as sharing insights and solutions helps resolve customer issues efficiently while fostering a supportive remote work environment.

What is the difference between Remote Apple Technical Advisor vs Remote Apple Support Specialist?

AspectRemote Apple Technical AdvisorRemote Apple Support Specialist
CredentialsApple Certified Support Professional (ACSP), technical knowledgeBasic Apple product knowledge, customer service skills
Work EnvironmentRemote, customer support centers, AppleCareRemote, Apple retail or support channels
Employer & IndustryApple, authorized service providersApple, third-party support companies
Search & Comparison IntentTechnical troubleshooting, product supportCustomer service, issue resolution

Remote Apple Technical Advisors focus on technical troubleshooting and in-depth support, often requiring certifications like ACSP. Remote Apple Support Specialists handle customer inquiries, providing basic assistance and troubleshooting. Both roles are remote, serve Apple customers, but differ mainly in technical complexity and certification requirements.

What are popular job titles related to Remote Apple Technical Advisor jobs in Oregon?

For Remote Apple Technical Advisor jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Remote Apple Technical Advisor jobs in Oregon look for?

The top searched job categories for Remote Apple Technical Advisor jobs in Oregon are:

What cities in Oregon are hiring for Remote Apple Technical Advisor jobs?

Cities in Oregon with the most Remote Apple Technical Advisor job openings:

Infographic showing various Remote Apple Technical Advisor job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 8% Part Time, 5% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Senior Forward Deployed Engineer (AI Agent)

Cresta

OR • On-site, Remote

$104K - $143K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


Job description

About the role:

At Cresta, the AI Agent team is on a mission to create state-of-the-art AI Agents that solve practical problems for our customers. We are focused on leveraging the latest technologies in Large Language Models (LLMs) and AI Agent systems, while ensuring that the solutions we develop are cost-effective, secure, and reliable. 

As an AI Agent Engineer, you'll be at the forefront of deploying AI agents that address real-world challenges. In this role, you will work closely with customers as well as our software and machine learning engineers, ensuring high-impact AI Agent deployments and contributing to the continuous improvement of our core AI platform. You'll develop intelligent AI agents, integrate them seamlessly with external systems and offer hands-on technical expertise to ensure successful deployments.. This position requires strong engineering skills, adaptability, and customer engagement. If you are self-driven, analytical, and eager to leverage AI in practical applications, this role is for you.

What You'll Do :

  • AI Agent Development: Develop, configure, deploy, and optimize AI agents using Cresta's AI platform and tools.
  • System Integration: Build AI agent integrations with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration.
  • Performance Optimization: Optimize AI agent performance (e.g. fine-tune prompts and configurations) and troubleshoot issues in complex enterprise environments.
  • Requirements Gathering: Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions.
  • Demos & Iteration: Conduct interactive demos and present compelling proof-of-concepts to prospective customers, proactively gather feedback, and iteratively refine solutions to meet objectives.
  • Project Coordination: Define project milestones, create implementation plans, and coordinate execution with internal teams to ensure on-time delivery. Provide a tight feedback loop to our product and engineering teams - identifying gaps, building custom tooling, and influencing the roadmap through real-world deployment learnings.
  • Partner Cross-Functionally: Collaborate with PMs to define agent goals, iterate rapidly based on customer feedback, and shape product capabilities that maximize customer ROI.
  • Technical Guidance: Serve as a trusted technical advisor for the customer, guiding best practices for AI agent adoption and usage. Provide technical guidance on AI agent best practices, including architecture design, security considerations, and scalability planning.
What We're Looking For:
  • Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • Experience: 3+ years of full-time working experience in software development/Consulting, AI/ML engineering, or Forward Deployed Engineering.
  • Programming Skills: Proficiency in Python and Golang, with the ability to write clean, efficient code.
  • AI/ML Knowledge: Familiarity with AI/ML concepts. Hands-on experience with large language models (LLMs), and prompt engineering techniques are strongly preferred.
  • AI Agent Frameworks: Strong understanding of general AI agent frameworks, function calling, and retrieval-augmented generation (RAG). Hands-on experience of building such a system is strongly preferred.
  • Cloud & DevOps: Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices (CI/CD, containerization, monitoring).
  • Integration Expertise: Hands-on experience with integrating systems via APIs, webhooks, and data pipelines.
  • Communication: Excellent communication and project management skills.
  • Analytical Approach: Ability to use data-driven decision-making, including A/B testing and performance monitoring, to refine solutions.
  • Collaborative Builder: You thrive in cross-functional environments, working hand-in-hand with PMs and engineers to turn real customer problems into scalable AI solutions.

Note on Our Hiring Process

We highly value your time and engineering craftsmanship. To ensure a streamlined and objective process, the first step for qualified applicants following an initial resume review is a self-paced CoderPad technical assessment. This allows you to showcase your practical coding and problem-solving skills in a real-world environment before moving into conversational interview rounds.

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

  • Comprehensive medical, dental, and vision coverage with plans to fit you and your family
  • Flexible PTO to take the time you need, when you need it
  • Paid parental leave for all new parents welcoming a new child
  • Retirement savings plan to help you plan for the future
  • Remote work setup budget to help you create a productive home office
  • Monthly wellness and communication stipend to keep you connected and balanced
  • In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta: 

Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

Base Salary Range: $185,000-$235,000 + Annual Bonus & Offers Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai